AIBU to expect a 'please' from a cashier when they ask me 4 money?

[ShakerattlenRoll]

I was in Marks and Spencers yesterday I had some rude cashier asking me to move my basket off the conveyer belt without even saying please.I thought I would let it go even though I was niggled by her barking an order at me and being so rude.I moved the basket and said nothing.When it came to paying the woman she asked for the money without saying 'Please'.I was so fed up with her by now that I pulled her up on it and tore a strip off of her.She subsequently apologised and I thought that would be the last of it.
I went back in this evening and went to another cashier and low and behold the same thing happened there when she asked for the money.There was no 'Please' I thought (ffs) what's going on here? I asked her whether it was Marks and Spencers policy to be so impolite when asking for the money when buying goods? She said no but she was not obliged to say 'please'.

        I thought ok then if you want to argue the point lets get a manger involved.Along came a manager and he said to me that he didn't know what all the fuss was about and that the cashiers had done nothing wrong by not saying 'Please' when asking for the money and he said he would not be reprimanding them on it.He told me that by the cashier saying 'thank you'  and 'have a nice day' was surfice and please was not needed.

       I mean to say what is this world coming to? I was brought up to say 'please' and 'thank you' and i'm not going to stop now and i expect people to say please and thank you to me especially if I am a customer at Marks and Spencers being served by a cashier.

I will be making an official complaint tomorrow to the store manager and head office. Your views please.TYIA

I've just skimmed this reading the OP's posts only and I would like to thank you OP for brightening my otherwise horrible day.

Work of absolute genius!

'Calptrap' actually had me shedding tears of laughter.

Thanks again.

She could have had so much fun with you there - she missed a great opportunity

Commenting on other people's manners is the height of bad manners. I'd generally expect to hear 'please' as part of the transaction but I don't find the omission specifically rude as long as the rest of the transaction is civil.

However your actions have made you appear like someone who doesn't understand what good manners really are. Good manners are about making other people feel at their ease. You have done just the opposite in a way that appears like you enjoy exercising your power over those working in the customer services inudstry. This does not make you a good person. It is not your role to dictate how others behave. It is fine, and perfectly good manners, to comment to the organisation if customer service has not met your expectations. But your actions in this were, frankly, unreasonable and appalling manners.

It's also good manners to try to write on forums in a way that is easy for other people to read, and that includes taking the time to use the space bar between sentences. Your posts would be much easier to read - and perhaps come across as less frantic and agressive - if you took a little more time over them. That would be an act of politeness to the rest of us. Good manners, as it were.

And now I've commented on your manners so I'm just as bad. But I wasn't claiming the moral high ground to start with.

Agree Jassy. It's completely bad manners to try and humiliate another person. I feel the op wouldn't have 'torn a strip off' a professional person or someone who looked like they could punch her senseless, but picked someone who she felt she could bully.

To me Torn a strip off someone means you got rude and aggressive! As we weren't there, we cannot judge if you were rude and aggressive, but you have come across poorly on this post. You seem to think you were right and wanted AIBU to agree with you and you keep telling others they are rude for not agreeing with you.

Op. I accept, expect, respect,cashiers to say please, thank you. Shalom.

Crikey, don't come to Cyprus. You will be lucky if the cashier even stops her mobile phone convo for you, never mind a please or thank you.

Long live Good manners please

Let me repeat to you when i said I tore a strip off of her i meant I pulled her up on it.My words were most probably too strong to what actually happened.I never swore or raised my voice but just spoke my truth quietly and clearly while no other customers where around.I was not nasty or impolite to her.So lets get that straight HTH.

Pulled her up on it?

ARGH it's just too annoying. I can't carry on.

PLEASE stop,

I can't believe you think it is a wind up.Why should it be? No reason just a straight forward complaint about bad customer service hth.btw it's sorted now with the backing of the customer service department at M&S.Thank goodness the senior management saw semse and backed me up. I'm not surprised though.

Harold do you have a problem saying please and thank you?

What is your problem Harold?

You are. I said please didn't i.

DO You Harold think it's ok to forget your manners when serving a customer? It appears that way

I expect you are a type of rude person who thinks its ok to be impolite and think nothing of it .Then come on a forum and vent your anger against good old fashioned manners ROFL

So what did you actually say to the other supermarkets when you phoned them?

This great entertainment, factual or otherwise

If it's you, totally.

You are a special case.

In your book OP it seems it is ok to be an obnoxious arse so long as you say please and thank you. You take "form" and minor phrases learned by rote and place that over "substance". You're a sad shallow little person.

Whatever you may think I can assure you that you are not a bastion for good old fashioned manners.

Harold did I tell you I got an Apology from M&S for their poor customer service and from the cashiers themselves. PS It might make them think a bit next time they try and be rude with somebody

They are probably still laughing about it in the office now, well if you actually called them!

This thread is hilarious.