AIBU to expect a 'please' from a cashier when they ask me 4 money?

[ShakerattlenRoll]

I was in Marks and Spencers yesterday I had some rude cashier asking me to move my basket off the conveyer belt without even saying please.I thought I would let it go even though I was niggled by her barking an order at me and being so rude.I moved the basket and said nothing.When it came to paying the woman she asked for the money without saying 'Please'.I was so fed up with her by now that I pulled her up on it and tore a strip off of her.She subsequently apologised and I thought that would be the last of it.
I went back in this evening and went to another cashier and low and behold the same thing happened there when she asked for the money.There was no 'Please' I thought (ffs) what's going on here? I asked her whether it was Marks and Spencers policy to be so impolite when asking for the money when buying goods? She said no but she was not obliged to say 'please'.

        I thought ok then if you want to argue the point lets get a manger involved.Along came a manager and he said to me that he didn't know what all the fuss was about and that the cashiers had done nothing wrong by not saying 'Please' when asking for the money and he said he would not be reprimanding them on it.He told me that by the cashier saying 'thank you'  and 'have a nice day' was surfice and please was not needed.

       I mean to say what is this world coming to? I was brought up to say 'please' and 'thank you' and i'm not going to stop now and i expect people to say please and thank you to me especially if I am a customer at Marks and Spencers being served by a cashier.

I will be making an official complaint tomorrow to the store manager and head office. Your views please.TYIA

Golden thats nice to know that I would be talked about in such a positive way.Great stuff

If I noticed that, for some reason (and let's face it...we never know what unhappy things might be going on in someone's life, do we?) a cashier was abrupt or not full of the joys of spring...I find a certain happiness in a chat that might just bring a smile to his/her face.

Maybe the OP should try to be less condemning and more sympathetic and try and do something a bit more proactive than complaining to a manager and 'tearing a strip off' the cashier.

Try and bring a little happiness to someone's life OP,not sourness, complaint and recrimination.

Perfectstorm.

There you go, you've just proved to us all how vile and pathetic you are. You're the fool for thinking any supermarket gives a shiny shit about your silly complaint. The cashier has no need to say please, she's stating how much your goods cost.

You said she thanked you and told you to have a nice day, perfectly polite.

The only silly fool is you. They'll all be having a good giggle about you're attitude problem. Well done the manager for sticking up for their staff!!

This has given me a few minutes of entertainment whilst eating lunch!

OP you seem to have absolutely no self awareness whatsoever. Amazing that people like you exist.

'At least I have a good manners and I say please and thank you .I would also like to think that I create a better world to live in with my polite attitude.There is no need for rude bad manners imho.I have phoned both tescos customer services and sainsburys and they both agree with me and they think tghe cahier should say please and reprimanded if she doesn't.I know i'm not wrong about this issue and i will hold firm Long live good manners'

Can you not see the hypocrisy? Can you not see that you were incredibly rude to 'tear a strip' of the first shop assistant? Of course she apologised. You sound v intimidating and unpleasant, besides which she probably had other customers to serve.
The whole tone of your posts on here is also incredibly rude.

Not that my opinion matters of course as you are clearly convince that you were and continue to be 100% in the right.

Back to the issue of manners. I agree re the importance of good manners for everyone, not just shop assistants.

We had great relationships with most customers Shaker Supermarket was in a large village with the same very regular customers all the time.

You have been nothing but rude and aggressive on this thread, I suspect you are the kind of person that just throws your card/money at the cashier, the kind that thinks supermarket staff are beneath you.

Calling people silly fools and pratts - OP you sound like an absolute delight.

Originally when I first commented, I felt you were reasonably justified in feeling fed up.

Since then, you appear to have morphed in to a whole new spikey persona.

if you behaved like this in the shop, I'd have been tempted to omit my manners also.

just for your information the manager is being reprimanded for his attitude hth Berryglitter lol

Anyhow we are losing sight of the topic here.Just say please and thank you when doing your shopping please .I rest my case.

I bet he isn't Shaker

They probably only said that to get you off the phone.

its time for you to sit down go away and have lunch now op

Lol? You think it is funny that you have got someone an official reprimand, that will be on their record, that might stop them getting a promotion, all over the cashier not saying please? Please explain, Shakerattle how that is spreading happy vibes to all of humanity?

I take back what I said about you showing yourself to be reasonable.

I don't want to get involved in petty little slagging matches with people when losing sight of the thread.So I will call it a day for the time being I will look in later. I can't be dealing with all the snide nasty comments after all i asked for was good manners.Alot of you are awful people who wouldn't know good manners even if it hit u in the face. Thanks for taking part .I'm sorry if i've been rude to anybody but i suggest you don't push people in future so that it provokes them/me to saying suff i regret,i wish u al a good day .I can'tbe dealing with arguing with a bunch of ignorant rude narrow minded posters.All the best .HAVE A NICE DAY ! lol

If you had subsequently found out that the cashier had recently been diagnosed with a life-limiting illness...or her child had been, or she was recently bereaved or she just was consumed by her own cares, would that have stopped you complaining OP?

Always give the benefit of the doubt.

She was not rude, she just omitted one tiny word that you have attached unreasonable weight to.

I like the words 'kindness' and 'tolerance'.
I can see no evidence of this in the OP.

Wow, all those people who have been reprimanded. (You must love that word) All because of you. Well done.

Wow. she's gone (at last).

Text speak is the height of bad manners. Just saying.

I can't be dealing with all the snide nasty comments

Probably not wise to call other posters pratts then. It would seem that you have some kind of disorder which only allows you to see the behaviour of others, but not your own behaviour.

I do actually think they should say please... It is basic manners, and they are in customer facing roles.

customer service has become appalling in this country over the last 10 years

Honestly? I have never had terrible service, ever, that I can remember in my adult life. The worst is incompetent (series of silly mistakes in a restaurant, or things packed so a 3 litre bottle of milk is put in with apricots and fresh figs and raspberries... yes, Ocado, I mean you) but when I've complained, the staff always bend over backwards to sort it out. My Waitrose delivery came last week and the bloke saw I was pregnant, and so he left me a box of chocs as well as the current free gift champagne, as an extra gift. Cashiers, wait staff and bus and train drivers are amazingly kind - I ended up leaving a box of chocs for a bus driver just before Christmas, because I managed to leave my Canon DSLR on the bloody bus and he realised, kept it, then handed it in with a description of me to ensure it went to the right person. And as I couldn't even recall exactly where I left it I also called Waterstones, and a lovely young man ran all over the shop for me, a week before Xmas, checking everywhere I'd been just in case I'd put it down there, while I was on the phone. He, too, went to a ton of trouble - and they had earlier on, when helping me pick out presents, too. I couldn't tell you if people always remember to say please or thank you when serving me as a customer, but I can tell you they are always warm, kind, friendly and engaged. I love service in this country because it's spontaneous and genuine - not always so in the States or Australia, where it is more professional, but less equal and sincere.

I think if you treat people with respect and courtesy, they will almost always repay that in absolute spades. And I can only suspect that if you do the opposite, then you'll get what you give.

Mmmmmmm I smell bullshit.

No way would a customer get told they are going to reprimand a manager, unless they just wanted to get rid of you.

He's probably been offered a free bag of percies for keeping his cool.

This is a wind up anyway.