I know that nurses can't accept tips; they deserve them though. That is what I'm saying.
Evening dinner or lunches with larger parties generally get tipped more, don't they? I don't see that speedy lunches as described by Suelford are a service demanding of high tipping surely?
I tipped a Brewers Fayre duty manager yesterday. We'd stayed at Premier Inn for a week and he was fantastic at his job, not just with us but with families - anticipating and getting high chairs. He was there at breakfast, lunch and through dinner time for three days and then off for two. There was another duty manager on then who wasn't great; we missed the first one and when he came back on our last day, we told him how much we'd appreciated him.
Perhaps, in the UK, we need to produce some kind of guidance as to what service we appreciate and what we don't? For example:
I love
friendly greeting 'hello', taking my coat, umbrella, promptness in being shown to a table, politeness in seeing that I have all I need, information about what's off the menu if anything, knowledge about dishes and ingredients, being left in peace, attention to getting the bill and making payment, returning correct apparel to me, friendly goodbye.
I loathe
over-"friendly" and fake greetings, surly attitudes if only ordering tea/coffee/soft drinks, being shoehorned into a tiny table with bags, coats etc. when there are bigger ones and the restaurant is empty, having to ask the same question several times, inattentive staff who are busy chatting with other staff, waiting staff not knowing what's on the menu and what isn't, or not knowing anything about the dishes, being asked several times, and usually when I've just put something in my mouth, if everything's alright with the food
, being made to feel unreasonable if something isn't alright and I need to send it back, being harried into enduring 'forced jollity' and singing 'happy birthday' to random customers that nobody knows, having to wait for the bill having asked several times, being rushed out.
I have my favourite haunts; they do all of the former and none of the latter.