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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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To think getting the people who book the appointmentsare twats

163 replies

Domjolly · 25/02/2013 18:48

Rung up to day to book my lad an appointment to get new braces

He broke the other ones during half term (before any one says anything i am paying £80 for new ones)

Any who i asked if i could have the last appiontment of the day as i dont want ds to miss a whole day of school for a 20 minute appointment

The sodding lady on the phone CLEARLY said " we like to try and keep the last appiontments empty because the nurses like to go home early on a friday Confused WTF wouldnt be all

Its not as if it closes at 8pm the last clinic is at 3:45 Shock

I challaned her and said what did you just say you purposley keep the last slot emepty do every one can leave early she tried to back track and say she didnt say it when i told her i was on a iphone and had recored the phone call he relented and booked the slot WTF is going on in the NHS ffs shoddy shoddy shoddy oh is a nurse in private hospital and he could never ever get away with this i think most people dont even relise the clinc is open till 3:45 because they have been strearing people to lunch time appointments cant ruddy believe it

OP posts:
Sirzy · 25/02/2013 19:19

But the appointment system can't revolve around what time is best for you. The school need to accept that some appointments can't be made for outside of school time and you can't expect to always have the last appointment because other people may want/need that one anyway.

Domjolly · 25/02/2013 19:20

I think if your last slot is at 3:45 then thats the last slot you cant jyst cahnge the rules and say right were closeing at 3 because its friday they are not running a private corner shop when you can close when you want

OP posts:
Passmethecrisps · 25/02/2013 19:20

It was a really daft thing for her to say. It is great your boy now has an appointment.

I am sure she will think twice about saying something so daft.

HeadfirstForHalos · 25/02/2013 19:20

And calling someone a wanker isn't attitude? Pot.Kettle. Black.

HeadfirstForHalos · 25/02/2013 19:21

Sorry, that was is response to slatternly.

Domjolly · 25/02/2013 19:21

Sirzy you not reading the post the slot was not booked she wanted to keep it fee so they cold leave early

Thats it if some already had the slot then i would be mad to complain but they just want to bunk off and thats not on

OP posts:
whattodoo · 25/02/2013 19:22

To be fair, the first post referring to learning difficulties appeared to be offensive, and the second (which I now understand was untended to clarify any misunderstanding) was very difficult to follow.

I don't think you can really criticise posters who read the posts and didn't understand what you were trying to say.

digerd · 25/02/2013 19:22

OP
Well done. You have to fight fire with fire - she lied and you lied to prove she lied. And you got the justice you deserved. I get nowhere when I've been fobbed off < bull sh---ed>. Good for you.

Passmethecrisps · 25/02/2013 19:23

I am really confused. Am I not seeing all the posts? People are getting cross about things I can't see.

OP I am sure that the school would be flexible if it was urgent. In this case it seems to be

TheNebulousBoojum · 25/02/2013 19:23

They didn't close early, they didn't lie and say that an appointment was unavailable.
The nurse could have been joking.
You got what you wanted.

'The sodding lady on the phone CLEARLY said " we like to try and keep the last appiontments empty because the nurses like to go home early on a friday '

I'd have said that unfortunately for them, I still wanted the 3.45 appointment so they'd have to knock off a bit later. Same result without the threats and swearing.

TwoPoundCharityShopShoes · 25/02/2013 19:23

Right... So... Erm... No... What?! Confused

freddiemisagreatshag · 25/02/2013 19:24

But loads of places close early on a Friday.

Domjolly · 25/02/2013 19:24

It just makes me wonder how long they have just been bloeing people pff to bunk off early i dont usually book fridays but she told me it was the only day they had people wait so long for these slots my lad was on the list for a year Shock and just to know all that time he could of moved up the list quicker lest they close early and are not seeing the amount of people they should be

Not right at all

OP posts:
TheNebulousBoojum · 25/02/2013 19:25

Grin exactly, Twopounds.
Bet that nurse will never be flippant to a patient or parent of one again. That'll larn her.

Domjolly · 25/02/2013 19:27

TheNebulousBoojum i didnt swear at her i know your making a point but please dont put things in i didnt say

But i admist i did but twat in my title just venting but i would never call the ly a twat

OP posts:
HeadfirstForHalos · 25/02/2013 19:28

Fair point what! I will get back in my box, I don't usually leave it's warmth and safety Grin

TheFallenNinja · 25/02/2013 19:28

So, basically, you thought that being mean, lying and trying to sound like you were something you weren't to frighten someone into getting your own selfish way MIGHT be unreasonable.

You want to chill out a bit. It's a dental appointment, not a kidney transplant.

YABU

Domjolly · 25/02/2013 19:29

freddiemisagreatshag

Oh ok its just when a place say they open at 8 and close at 4 i expect the place to close at 4 unless its a private shop where you can just shut shop

Dont think my oh could just decide with his fellow workmates there gonna shut shop early and not take the last appointments

OP posts:
freddiemisagreatshag · 25/02/2013 19:30

So if it closes at 4, why is it unreasonable to want a bit of tidy up time and have some time in case appointments roll over? I'm sure they do run late, my kids' does.

Domjolly · 25/02/2013 19:30

TheFallenNinja which we were on the wiating list or a year to get

OP posts:
freddiemisagreatshag · 25/02/2013 19:31

And an orthodentist is generally a private practice, they can close when they like, can they not?

Domjolly · 25/02/2013 19:32

freddiemisagreatshag thats not what she siad she clearly stated the last appiontment was at 3:45 but they like to keep them clear not for cleaning because they like to leave early on a friday

OP posts:
Domjolly · 25/02/2013 19:33

freddiemisagreatshag for the last time this is a hospital NHS one he has a collased jaw and they are trying to realign the jaw with braces

OP posts:
Domjolly · 25/02/2013 19:34

At a hospital

OP posts:
HotPinkWeaselWearingLederhosen · 25/02/2013 19:34

I had this with a MW appointment. I was sent a letter with the last appointment of the day. As it took 2 buses to get there I was 15 minutes early. On arrival I was told I was late and the MW had just left.

Apparently they didn't use the last appointments of the day and called and left a message on my home answer phone telling me to come earlier. As I was at work I had no chance of getting it and no one called my mobile.

When I questioned why the MW had gone I was told the last appt space was kept open so staff could pack up to ensure they left on time Hmm the MW had still left 45 mins early though.

I then got a load of abuse when I refused to rebook the appointment Grin

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