To think getting the people who book the appointmentsare twats

[Domjolly]

Rung up to day to book my lad an appointment to get new braces

He broke the other ones during half term (before any one says anything i am paying £80 for new ones)


Any who i asked if i could have the last appiontment of the day as i dont want ds to miss a whole day of school for a 20 minute appointment


The sodding lady on the phone CLEARLY said " we like to try and keep the last appiontments empty because the nurses like to go home early on a friday WTF wouldnt be all

Its not as if it closes at 8pm the last clinic is at 3:45

I challaned her and said what did you just say you purposley keep the last slot emepty do every one can leave early she tried to back track and say she didnt say it when i told her i was on a iphone and had recored the phone call he relented and booked the slot WTF is going on in the NHS ffs shoddy shoddy shoddy oh is a nurse in private hospital and he could never ever get away with this i think most people dont even relise the clinc is open till 3:45 because they have been strearing people to lunch time appointments cant ruddy believe it

[The45King]

Exactly passme

I suspect, if OP had written in a more eloquent style with better punctuation and grammer, with a few more hooray-henrys thrown in; the response would have been entirely different

[Domjolly]

Thank you the idea that a bank say would not let you in at 4:45 because they close at 5 and want to leave 5 would be just to people they let yu in and at five lock the doors with the remaing customers in serve them then clean up after

[freddiemisagreatshag]

I haven't picked holes in the OPs punctuation or grammar, and I stand by what I've said.

[OliviaKnowsBestMumsnet]

@slatternlymother

Oh, what? The OP gets to be disablist and i get deleted?!

Come on!

Sorry slatternly - your post contained a repetition of the OP's post - we do say replies may be deleted.
Thanks

[OliviaKnowsBestMumsnet]

More importantly
PEACE AND LOVE everyone

[Domjolly]

The45King thanks i used to it people not taking me seriously because of my spelling and what not i had it for 34 years now so water off a ducks back


My nan used to say if how you spell is the only thing people jusge you on then its them who needs a better eduaction

[The45King]

X posted passme!

If they finish work at 4pm, and last appointment is 345pm....and that isn't enough time to do what they need to do....then that is crap management. But the last appointment is *still 345pm and people should nor meet resistance in trying to book it. I don't believe that they would actually have appointments 15minutes before clicking off time though. I've worked in a similar role. Last 10minute appointment 45 minutes before end of day

[Offcolour]

passme it came across as nasty snobbish bullying of the op to me. Ridiculous to suggest that she's selfish for wanting an appointment at a time when an appointment should be available so her son doesn't miss school ffs. If they don't want to stay later then don't have a scheduled appointment at 3:45, simple. I can't stand the way spelling and grammar are picked apart on here in such a superior way, who knows if the poster struggles with dyslexia or whatever, lets just stick the boot in because you think they're your intellectual inferior. Spiteful and unkind.

[HeadfirstForHalos]

I would be a bit narked too. She rang for an appointment, asked for the last slot due to problems having time off school (reasonable request). OP was told that yes, the 3:45 apointment is free, but no you can't have it because we want to go home early. Not because they leave it free for emergencies, to catch up on time from over run appointments, or to tidy up at the end of ther day, but to go home early.

Whether or not people agree with how the OP then dealt with this response, most people would surely be a bit annoyed with it!

[FryOneFatManic]

DD is now going to an orthodontist, and has to take slots during school hours. Difference for us is that DD is just 15 mins walk from orthodontist, unlike OP who is having to take a train to and fro.

[HeadfirstForHalos]

To be fair Olivia it was an unintentionally post

[Domjolly]

My spelling was mentioned in the sconed post and the person didnt even say one word about the post just came to say about how awful my punctuation is.

I make bets wih oh now how long it will take before my spelling a taled about but two post in is a recored so i owe oh a foot rub

[colleysmill]

I go to a clinic regularly on a Friday which should finish at 4.30 - part of me wishes they would leave the last appointment free so we can all go on time - I've lost track of the times i (and the nurses and doctors) have still been there at 5.30 onwards!

[Domjolly]

FryOneFatManic is this private i was told becuse of the way he jaw is it has to be at the hospital gurrr if the braces dont work they are talking about re setting his jas i havent tod ds yet because he will feak out

[CJMommy]

Op, receptionist obviously made a boob saying this! I can believe that they would avoid booking last appointment so they can go home early; I've seen this in practice all too often . I also agree that people get criticised if their spelling and punctuation is not perfect by the Pedant police-shame as it can make you über defensive!
Glad you got the appointment anyway

[QuietNinjaTardis]

Op wasn't disablist, I saw the original posts and understood what she was getting at. She was saying that she had learning difficulties. I think she's been unfairly picked on. So she shouldn't have lied but I'd have been a bit cross if I was trying to get an appointment and was told I couldn't have because they wanted to get home early.

[The45King]

Your nan is a wise woman

[middleagedspread]

I feel for you Dom.
My DS has braces at out local (1 hr drive) hospital. He's in the middle of GCSEs & his ortho only works 1 day a week which I also work.
I always ask for the latest possible appt, saying that I'm happy to wait for the next last slot at 3.45. I know this can be months.
They sent me one for 3 months later than the due appt at 10.30 am. I rang to explain & they've now offered me May. His braces were due off in February.
The whole process is very frustrating & I've been very tempted to get cross. Ultimately, the NHS system is horribly overloaded.

[BimbaBirba]

YANBU for being outraged. It's happened to me too, believe it or not! I can't remember when or where but once I was trying to book a medical appointment and was told that I couldn't have one past 3 o'clock because the staff like to finish early if they can!

[Domjolly]

Thanks its a toatal nightmare it took us a year just to get our first appointment and every six weeks they expect me to take him out of school for the whole day


So i have now like you started asking for the last appointment of the day so i take him out at 2 and he only misses 15 minutes of school

Oh well

[freddiemisagreatshag]

Dom - unfortunately, that's how it works if your child needs on-going medical treatment though. I've been there, one of mine has appointments at a regional centre 1hr30 away in the car every 8 weeks. We have no option but to miss school.

[VenusStarr]

Dentists are not part of the NHS, they are private businesses that also see NHS patients. They are contracted by the NHS and receive payment for seeing NHS patients. So I think you are being unfair to bring the NHS into this argument as its nothing to do with them.

[The45King]

yes, the NHS is overloaded....so it is outrageous, that clinics are not using all the appointment slots available. Finishing at 345pm is ridiculous in itself

[Domjolly]

VenusStarr sorry he is seeing a NHS Orthodontist that works full time in a NHS hospital not just a dentsit in a dental practice

[Domjolly]

They dont see propivate patients