Rung up to day to book my lad an appointment to get new braces
He broke the other ones during half term (before any one says anything i am paying £80 for new ones)
Any who i asked if i could have the last appiontment of the day as i dont want ds to miss a whole day of school for a 20 minute appointment
The sodding lady on the phone CLEARLY said " we like to try and keep the last appiontments empty because the nurses like to go home early on a friday 
WTF wouldnt be all
Its not as if it closes at 8pm the last clinic is at 3:45 
I challaned her and said what did you just say you purposley keep the last slot emepty do every one can leave early she tried to back track and say she didnt say it when i told her i was on a iphone and had recored the phone call he relented and booked the slot WTF is going on in the NHS ffs shoddy shoddy shoddy oh is a nurse in private hospital and he could never ever get away with this i think most people dont even relise the clinc is open till 3:45 because they have been strearing people to lunch time appointments cant ruddy believe it