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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To find this Starbucks member of staff downright rude???

234 replies

RachelHRD · 09/12/2011 13:29

Just went to a toddler music and softplay session with DD and afterwards went for lunch at the on-site Starbucks. The 2 female members of staff in there are pretty miserable so and so's anyway - for example I bought a sausage bap, croque monsieur panini and cinnamon swirl and asked for a knife and was told 'wait a moment' ??!

Anyhoo I cut up the bap and panini for DD and I to share with the rather pathetic plastic knife and then when I went to cut up the cinnamon swirl noticed several of the plastic teeth of the knife had come off and were attached to the bottom of the cake!!

Took said cake back and despite there being only 1 customer practically had to do a star jump to get their attention Hmm and told them what had happened and could I have a new cake. They reluctantly got one and then told me that 'you have to be careful using the knives' WTF 'I used it to cut a sandwich and a bun not saw through a table!!' and that that's why they don't really give them out and they are only really meant for the pasta salads!! Cos obv you need a knife for a pasta salad!!

I was somewhat taken aback at these comments but coming home am really peeved at the rudeness and the fact that they supply something that isn't fit for purpose and lets face it - if that's what happens when you cut something those knives shouldn't be used as chances are you might end up eating some of the plastic teeth as they are so small!!

Am going to write to Starbucks I think and suggest that maybe they should provide 'real' cutlery in their stores and teach their staff some customer service skills.........

Grrr Angry rant over!!!!!

OP posts:
SuePurblybiltbyElves · 09/12/2011 19:17

Is it cheese and ham? Nobody ever answered me. Naice ham, I imagine.

RachelHRD · 09/12/2011 19:19

My crooked pananus paninus is starting to lose it's appeal BUT it was all mostly eaten by me shared honest......and I have the wind overload of carbs bloat to prove it Wink

OP posts:
JenaiMarrHePlaysGuitar · 09/12/2011 19:21

Well a croque monsieur is cheese and ham, but a croque monsieur paninus is fusion food gone mad imo.

RachelHRD · 09/12/2011 19:22

Yes Sue, cheese and nice ham with a bit of mustard. If you want to try a real CM try Cafe Rouge they are lovely and come with french fries filling!!

OP posts:
JenaiMarrHePlaysGuitar · 09/12/2011 19:25

It's the Findus French Bread Pizza of our time.

SuePurblybiltbyElves · 09/12/2011 19:44

I made french bread pizza for DD's tea. But with part-baked loaves, organic puree and mozzarella so I can pretend I am better than my mother Grin

Hullygully · 09/12/2011 20:07

but no better than you should be.

I made ds order his own chinese so i could nick the prawn crackers and have them in the bath with a large glass of fizzy. I know how to live.

SuePurblybiltbyElves · 09/12/2011 20:08

Oh no, much worse than I should be. But a little older than my teeth.

I have never had a prawn cracker but I do like fizzy wine. VV much.

Hullygully · 09/12/2011 20:15

NEVER HAD A PRAWN CRACKER?

I am horribly much worse than I should be and older than is reasonable. But, I am going out dancing in a mo because...No Surrender.

SuePurblybiltbyElves · 09/12/2011 20:19

No, I do not eat the flesh of them with faces or polystyrene

You dance, Hully. Rage, rage against the dying of the light and all that. Be unreasonably old and twirly.

Hullygully · 09/12/2011 20:21

polystyrene with msg tho. class

I will, I will twirl for all of us. Actually, it's rather jolly, a bunch of us unfeasible old ones have got together and organised it so we can twirl and whirl and ignore our impending bus passes. and fall over in the street rather unsuitably

SuePurblybiltbyElves · 09/12/2011 20:23

Lovely. I hope you're all wearing pants it you're planning to kiss the gutter.

Flisspaps · 09/12/2011 20:26

donnie Yes.

The singular is panino, the plural panini. So if you ask for a panini it is like asking for a sandwiches.

Hullygully · 09/12/2011 20:27

pants? Combinations and modesty vests, dear gel.

FanjoForTheReindeerJumper · 09/12/2011 20:29

Am wearing bread pants..paninits

LineRunnerCrouchingReindeer · 09/12/2011 20:31

Panino? Have you never heard of the Etruscan-Greek fusion with early Latin? Paninus. It's derived from pan pan ninus which means 'all across the breaded knob.'

SuePurblybiltbyElves · 09/12/2011 20:34

Modesty foundation garmets, so crucial. More supportive and flattering than most men too, ime.

I read Panino under Fanjo and merged it as Panjo.

FanjoForTheReindeerJumper · 09/12/2011 20:35

Panjo has a ring to it

vincettenoir · 09/12/2011 20:35

No they don't seem rude. It's pretty poor that the plastic knife broke i guess so that might be worth raising as a complaint.

SuePurblybiltbyElves · 09/12/2011 20:36
Grin
FanjoForTheReindeerJumper · 09/12/2011 20:39

Or Painjo , to continue the bread theme

bejeezus · 09/12/2011 20:48

Did you know that Starbucks staff HAVE to throw away all the left over cakes at the end of the day? In the bin! They can't eat them, it is considered stealing. And there are CCTV cameras, so they really can't

Now, that is unreasonable

SuePurblybiltbyElves · 09/12/2011 20:52

They could go and freegle them, afterwards. Mmmm, bin cakes.

jasper · 09/12/2011 21:07

I worked for McDonalds for a year in the 80s.
About once every few months someone would ask for a knife to cut their burger up.

We never had any and always thought it was a really odd request

anniebear · 09/12/2011 21:13

can't see why, at the prices in there, they have the cheek to give white plastic cutlery anyway!!!!!!! Don't even get them in Asda's cafe lol