To find this Starbucks member of staff downright rude???

[RachelHRD]

Just went to a toddler music and softplay session with DD and afterwards went for lunch at the on-site Starbucks. The 2 female members of staff in there are pretty miserable so and so's anyway - for example I bought a sausage bap, croque monsieur panini and cinnamon swirl and asked for a knife and was told 'wait a moment' ??!

Anyhoo I cut up the bap and panini for DD and I to share with the rather pathetic plastic knife and then when I went to cut up the cinnamon swirl noticed several of the plastic teeth of the knife had come off and were attached to the bottom of the cake!!

Took said cake back and despite there being only 1 customer practically had to do a star jump to get their attention and told them what had happened and could I have a new cake. They reluctantly got one and then told me that 'you have to be careful using the knives' WTF 'I used it to cut a sandwich and a bun not saw through a table!!' and that that's why they don't really give them out and they are only really meant for the pasta salads!! Cos obv you need a knife for a pasta salad!!

I was somewhat taken aback at these comments but coming home am really peeved at the rudeness and the fact that they supply something that isn't fit for purpose and lets face it - if that's what happens when you cut something those knives shouldn't be used as chances are you might end up eating some of the plastic teeth as they are so small!!

Am going to write to Starbucks I think and suggest that maybe they should provide 'real' cutlery in their stores and teach their staff some customer service skills.........

Grrr rant over!!!!!

I'm surprised they sell sausage baps, it seems a tad downmarket for Starbucks, are you sure you weren't in Greggs?

pmsl @ 'croque monsieur panini' !

how uber middle class of thee, OP !

you'd do far, far better to hunker down with the white trash at costa

No, tatty it might mean they provide plastic knives that don't actually break off. A knife is a knife - it should be capable of cutting a cake, which isn't exactly rock hard (unless it's off!) without breaking, surely.

Kate.

[head stare]

That doesn't help.

I can't believe so many people are saying YANBU! Do you really have so little else to think about that you got in a huff over this? You should be grateful that you and your child have food to eat.

anyway they got you a new cake didn't they?

Actually starjumps probably helpful if you were planning to munch your way through a croque monsieur panini and a cinammon swirl, in fact you are probably just suffering from carb overload

This reminds me of when I flew with United Airlines surely after September 11th. They served whole pizzas with the most bendy, rubbery cutlery I have ever seen. Now that, given the circumstances, I can understand.

BUt not letting someone have an actual knife, that's just ridiculous. Actually, I would go to Costa cos they do always give you a knife when you order a sandwich.

What is a croque monsieur panini anyway? Cheese and ham?

Surely you should be more annoyed about them selling cakes that are so stale they break plastic knives? I've had to return a couple of completely stale items in Starbucks - the food there really isn't all that.

SHUT UP telling the OP she can't moan about this because it's not a massive third world issue.

She has as much right to have a moan on an open forum about this issue as you have to cats bum mouth at it, not comment and HIDE THE THREAD.

JUDGEYPANTS.

Not looking down on the OP Fig but nice that you would make that judgement about me

I am being a bit sarky because the OP is being ridiculous and petty. Most of us just get on with stuff. Food needs breaking up? We use our hands. Inappropriate wielding of plastic knife causes bits to break off? We pick them out and think next time perhaps we'll just tear it with our hands.

I mean a Danish pastry is shaped exactly for sharing. I bet if you tapped it briskly against the plate it would break.

"You should be grateful that you and your child have food to eat."

AIBU quote of the week!

Can we have an emoticon that summarises this sentiment please?

Just break bits off with your hands FFS!

Its a CAKE

FFS
FFS
FFS
FFS

PS Sausage bap is okay if it has some kind of olive relish or quince jelly that has been strained through the eyelashes of wood nymphs in an organic brazillian rainforest that Starbucks have sponsored saved

@ kahuna

rookie am rofl @ your 'carb overload' response !!

Which bit Chaos?

Fig are you the OP?

I want a sausage bap now.

I mean a Danish pastry is shaped exactly for sharing. I bet if you tapped it briskly against the plate it would break.

Lol, so surely a decent plastic knife should cut it up then? Yes?

Starbucks should not provide knives that break upon usage should they?

Your posts come across that way.

What fork prongs are called.

[grr]

Just don't go to Starbucks. They're shite anyway. Weak, bitter, overpriced coffee. Hate them.

Why thank you donnie - something about this thread has tickled me immensely

Nope. Just don't think it's fair of all the people pilling in telling her she can't whinge as it's not an "important" problem.

Just hide the thread, it's a bit nasty and judgemental to treat her this way.

they shouldnt supply a knife at all, that is too "first world"..we must all eat with our hands