Scatterbee - I've replied on your other thread but I will repeat myself here.
Can you not organise the contact so that it's on the weekends when you are available to take your partner?
Can your partner not catch a bus or train?
You only work one weekend in 4 that leaves 3 weekends when you could take your partner to his access.
On the other hand, he's a grown man, if he wanted to see his kid that much he'd not move so far away without thinking about access.
"ex has been told it's tough" - sorry I don't think I understand this. Are you saying that your partner is contravening a contact order in place by a judge? That your partner has basically told his ex to suck it up? Like it or lump it?
How can your partner seek enforcement against his ex in these circumstances? Can you not see how unreasonable your partner is being? Your partner needs to grow up and decide how much he wants to see his child.
If I was the ex I would tell you all to get your backsides back into court and let the judge decide on the evidence. Sporadic contact. Moves away. Gives up on phone contact. Wants invasion of privacy via webcam.
Can't you see how bad this is for the kids involved? Your partner needs to give his child contact on a regular ongoing basis with NO EXCUSES and he needs to be there every other week whether the kids turn up or not, if he does that then the judge will enforce the contact order - it's in a contact centre, why is that btw?
The contact centre will communicate with the judge if your partner's ex is being obstructive.
I have to say I think the problem lies with your partner not his ex.
If your partner wants contact more than once a month, he needs to see the child/ren when he's supposed to, which is once a fortnight. And he needs to do whatever is necessary to make that happen every time reliably without fail. He needs to turn up come hell or high water, regardless of whether he thinks the kids/ex will be there or not. He needs to demonstrate a commitment to those children.
He isn't doing that at the moment.