Got a call today from my DD's nursery to say she had fallen asleep and could I come and get her as they hoped to take the other children out for a walk - whilst I didn't want to inconvenience the other children it was also quite inconvenient for me to cut short my plans to dash there.
It's a small and usually sweet nursery and not one that usually facilitates naps, but when I had asked before what would happen in this situation and if for example, she was tired and looking at a book in the reading corner and fell asleep would it be ok? I had been given the impression that yes, that would be ok.
She's not quite two, so still quite little, and had had a bad night's sleep, hence she fell asleep whilst reading a book with one of the nursery workers.
I asked them to try and wake her after ten minutes and then I would come if she wouldn't, and rang back 10 minutes later. They weren't keen on trying because she was "snoring and really asleep."
I got there ten minutes later to see her being woken by another child who simply stroked her cheek a couple of times, so felt a bit annoyed that this was all it took and that they still seemed keen for her to go home, despite me having to pay for the session.
Anyway (I'm getting there!) what really upset me is that she had been left lying face down on hard, and fairly cold floor. 
I feel that it's uncomfortable, unhygienic (she only recently recovered from croup too) and that she was vulnerable to being trodden on. If any child in my care fell asleep on the floor I would move them to a comfortable spot (she had a picket fence-enclosed beanbag area that was two feet behind her), or at the very least slipped a cushion under their face??
When I calmly asked this, I was shrugged off and told that they don't facilitate naps and that they "didn't know how long she would be there for". I asked how long it had been and the lady said half an hour!
I rang the manager (who was there at the time) this afternoon after checking with my DH that I wasn't being precious, he for once (!) said no and that I should clear it up). I asked her several times that if this situation ever arose again, would they put her somewhere safe and comfortable until I got there? She gave me a variety of evasive non-answers like "we don't facilitate naps", when children fall asleep during a session they need their mum" 
, "the other children tried to wake her for ages and in the end we called them away", until the fourth time I asked and she just said "hmmm, yess, yess, anyway". I just felt flabbergasted and said see you next time.
I'm not sure if they're being wishy-washy or taking the piss!
I feel I've been uber-polite about it so far, even though I feel like flouncing but it's a small world round here,and I've been really trying to fit in to this new area and feel unsure of my next move. I like her carers but can't compute that they also think this is acceptable...
WWYD? I have to go out but will gratefully read your replies when I can throughout the evening.