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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think nurses should be professional!

269 replies

Theincrediblesulk1 · 20/10/2010 21:53

I am so bloody mad! My Nan had a stroke last week, i went to see her today i thought telling the doctors who are looking after her that i have an hereditary thrombophilia, mutation that causes more blood clots, So i went to the nurses station.

The nurse said "hello can i help you?" i said "yes i would like to inform a doctor that i have a hereditary condition that causes blood clots, as my nan has just had a stroke

She sniggered at me!

Aibu to think she should be shot in the head for being such an idiot!!!!

No sorry i lost my cool, AIBU to think nurses should be professional and not laugh at people who are concerned for their relatives, especially when they are attempting to give them relevant medical background?!

OP posts:
Needanewname · 21/10/2010 00:11

TIS1 I can understand why your upset and angry but from what you said in your initial post and the way you have come across I can see why some other posters have given you a hard time, however they should have cut you some slack as you are obviously very upset right now about your nan.

I hope your nan continues to improve and that your concerns have been raised over her treatment, it might be worth speaking to her doctors when you get the chance and finding out who is in charge of the ward.

Theincrediblesulk1 · 21/10/2010 00:11

not actually dh was looking at them the other day, i need one tbh, i only have a little card at the moment lol hopefully it will only be for 6 months though x

OP posts:
Theincrediblesulk1 · 21/10/2010 00:14

No i don't think i deserved what i got from my first post at all.
But thanks for your good thoughts.

OP posts:
Joolyjoolyjoo · 21/10/2010 00:21

YANBU, and the nurse should not have sniggered. In her defence, she possibly gets people imparting "information" a lot (possibly often things they have read on the internet), so she maybe didn't get the gist of what you were trying to tell her.

Nevertheless, it's not professional to laugh. I am a vet, and if I can manage to keep a straight face while gently explaining to a panicked owner at 2am that his dog's "enormous swelling" which is making him "terribly unsettled" is actually an erection, then I'm sure she could make the effort to listen politely and pass the info (which may or may not be pertinent- neither you nor her know) on to the doctors.

Sorry to hear your nan is going through this. Do you know what treatment she is getting? I only ask because when my dad had his stroke they told me it could be due to either a clot or a bleed- so they treated him for neither! If they thought there was a reason to suspect a clot, they could be using clot-busters, so you were right to let them know, but it sounds like the nurse didn't really get what you were trying to say, tbh. I hope your nan is on the mend soon. My dad is fine- just back from yet another hillwalking expedition the other day! Hang on in there.

nzshar · 21/10/2010 00:22

Just read through this thread. OP while this worker should not have laughed as has been said are you sure she was actually a nurse? Perhaps you should have asked for a nurse or a doctor to tell your piece to.
As for the actual thread while I think you have come under pressure a bit here a) it is posted in AIBU perhaps health or even chat would have been better and b) for someone who should not be getting too worked up you really should have walked away from this thread a long time ago IMHO

OhWesternWind · 21/10/2010 08:47

YANBU

I was diagnosed with a similar condition after I suffered a dvt and pe after I had my first baby and ended up in hospital.

Whilst I was there I told the doctors that they needed to contact my sister who was also pg. They did this and quite possibly saved her/her baby's lives.

No-one laughed. Everyone took this seriously. This is because it's a serious and potentially life-threatening condition.

I can't understand why everyone is giving the op such a hard time and making what can only be called sick jokes. This is a worrying time for her own health and her grandma's, and even though her grandma has already had a stroke, if she has this condition it puts her at increased risk of complications or further episodes.

You did the right thing, op, and if this nurse didn't take any notice do try again with someone else as it is really important information.

LaraJade · 21/10/2010 10:46

TBH as a nurse OP my advice is more to worry about yourself. If u have PEs + your INR isn't therapeutic then stay at home, rest + relax. If u drive then don't. Your nan would understand + i'm sure that she will be getting regular clotting tests etc so don't worry. With elderly people CVAs are often due to ischaemia built up over years. But YANBU for informing staff that thrombophilia is in family.
As for laughing, well yes it's unprofessional if she was an RGN.

warthog · 21/10/2010 10:54

bubbleOseven, that comment was pretty bloody disgusting.

YANBU and i would have been fuming too.

hope they've got it on record now and can change her treatment accordingly.

so sorry you're going through this.

warthog · 21/10/2010 10:56

bubbleOseven, i have reported your post.

LynLiesNomoreZombieFest · 21/10/2010 11:08

Sorry to hear about your DN.

I completely understand where you are coming from.

The nurse probably didn't understand why you were telling her, which is strange, as she shouldv'e made it her business to understand.

I was in hospital two weeks ago and had my gallbladder removed.

The first time I got up to use the bathroom I noticed in the mirror that I looked as though I had a lovely suntan.

I mentioned it to the nurse and she burst out laughing and said "you were in the operating theatre not the bahamas".

When the Dr came to see me he said it is jaundice and should've been monitored, he was not impressed with the nurse at all.

I would think that listening to clues is a big part of diagnosis.

Caron1968 · 21/10/2010 11:39

First of all I hope that your Nan is on the mend. A lot of work and effort is going into the care of stroke pts.

Secondly as a Nurse I agree wholeheartedly agree that the unprofessional reaction by the health care professional was wrong. I don't care wether she was a nurse or an auxillary, pts and relatives should be treated with respect.

However instead of coming onto this forum and venting, your best course of action would of been to take the issue up with the ward manager. Only by doing this can irresponsible professionals face up to their actions and improve the service they provide.

I find it hard to be sympathetic with you when you become rude and abusive to my profession as a whole. Yes there are bad apples in nursing but by and large the majority of us are caring hard working professionals.

I work in a very busy inner city A&E and the amount of verbal and physical abuse my colleagues and myself encounter every day is unreal. To come onto a forum and my profession being abused because of a few poor individuals is not nice At times health care professionals good natu.re is pushed to the limit and the next person along gets the wrong response, this is inexcusable but we are as human as the next person.

Theincrediblesulk1 · 21/10/2010 16:11

Caron1968, actually i myself am becoming a midwife, so its not your profession i am being abusive to, its the woman!

I like i said, walked away in tears not knowing where to put my face, her lack of professionalism warranted this thread! End of, and no i didn't say all nurses a idiots because of this woman, i said this woman was an idiot!

OP posts:
Theincrediblesulk1 · 21/10/2010 16:12

Oh my god LynLiesNomoreZombieFest!

OP posts:
anotherglass · 21/10/2010 17:07

YANBU

I can't believe that this is being thrown back in your face. You were trying to impart information relevant to the care of your grandmother.

The nurse had very poor communication skills and the way she responded to you compounded the stress you were feeling about your grandmother.

If it were me, I would make a complaint to the head of nursing. That attitude is not on.

Don't let this experience blight your view of nursing staff, though, as there are good and bad and indifferent in any profession.

I really hope your grandmother is recovering.

RockBat · 21/10/2010 17:21

What I don't get is that nothing you've reportedly said to the nurse could in any way be misconstrued as funny, stupid etc. Assuming it went;

you - 'hello, I'm Murial Wotsits' grandaughter etc'

her - 'ha ha ha'

Then what could she have found to snigger about? I'm not being arsey, it's just sometimes you look back and can see with hindsight why someone might have reacted differently to what you would expect, but from what you say I can't see what she could have been sniggering at.

exhaustednurse · 21/10/2010 17:37

This reply has been withdrawn

This has been withdrawn by MNHQ at the poster's request.

exhaustednurse · 21/10/2010 17:39

This reply has been withdrawn

This has been withdrawn by MNHQ at the poster's request.

hobnobsaremyfavourite · 21/10/2010 17:52

People like the OP are the reason I left the nursing profession. I had people say comments along the "you should be shot " line to my face when I had been nothing but caring and supportive. Wild horses would'nt drag me back to deal with that every day. Oh and OP I used to spend hours sat on my fat arse filling in pointless bit's of paper that my managers demanded, I may have looked like I was doing nothing but trust me I wasn't. Good luck on your midwifery training because trust me it won't all be sweetness and light.

gobbledegoop · 21/10/2010 18:38

well said hobnob!

booooooooooyhoo · 21/10/2010 18:49

what a rude OP.

Theincrediblesulk1 · 21/10/2010 20:53

RockBat, i don't actually know she was sniggering as soon as i started speaking to her, i even looked over my shoulder at one point to see if there was someone there putting her off or something :/

hobnobsaremyfave What people like me, who didn't say a word to the idiot woman? who walked away crying and came onto a forum to vent and get it all out! And ps i know it wont be sweetness and light love, but i have broad shoulders when my family are not involved!

booooooooooyhoo oh no a stranger on the net thinks i am rude.Confused

OP posts:
booooooooooyhoo · 21/10/2010 21:07

yet you care enough what strangers on the net think to post in the first place Confused

Sapphirefling · 21/10/2010 21:22

I hope your Nan is okay. I think you are perfectly justified in feeling upset if this woman sniggered and laughed. i would definately follow it up - totally unnaceptable if it was a nurse, equally unnaceptable if it was a student nurse, an auxilary or a ward clerk OR any other health care worker - physios, OT's etc can often be found at a nurses station so it's not beyond the realms of possibilty that it was not a nurse that you spoke to - hence the odd reaction.

withorwithoutyou · 21/10/2010 21:28

Nasty old thread this.

Theincrediblesulk - I'm really sorry about your Nan.

With regards to the scenario in question - no, of course YANBU. It is just plain rude to laugh at somebody in this way, it is unprofessional and upsetting and just plain rude.

As to the weird responses on this thread - I read the OP, and didn't quite get why you told the nurse. Then I took the time to RE-READ the OP, and understood what you were saying. You even apologised for it coming out a bit jumbled, so I have no idea why people were jumping on you.

Other than that people read the OP quickly, saw it as an excuse to jump on you (regardless of your poor Nan's situation) and had a go. As has been said on MN elsewhere tonight - their responses say more about them than they do about you.

I'm very sorry about both your Nan, and your stillbirth. I hope your Nan improves very soon xx

Theincrediblesulk1 · 21/10/2010 21:32

booooooooooyhoo, its free therapy darling!

Sapphireling, I wont make a complaint, simply because i would be too embarrassed, and would hate the though of my nan being there on her own if the lady was there and said anything to her! i will just let it go and put it down to her being a dick.

OP posts: