Cancelled holiday due to lack of internet

[Rainingcatsandog]

We were due to go to the Highlands today for a week. The holiday company informed us that the internet isn't working due to a general issue on the area and they don't know when it will be fixed. I was offered £75 off or the chance to change the date .I took the latter.
I'm now feeling annoyed as I think we should have been offered a full refund.
Does anyone know my rights?

Your’e not very good at this @PintofFizz😆😆

That's because I'm not an AI bot like you MeatyMessi 😴

Would you say the same if there was a power outage for a week, owing to a storm for example?

Insurance policies don't tend to cover 'acts of God'.

I wonder how we managed to go on holiday pre internet!

Personally I wouldn't want to go anywhere where there was no internet access, especially if it was a remote location. No, I don't spend my time scrolling, but I do have various emails from time to time that I need to attend to and need to be able to nip on

Are you a bit hard of wondering? How can anyone not understand how we managed without a thing before that thing was invented?

Did you used to enjoy holidays before the internet?

I don't think you're legally entitled to a refund, because internet isn't regarded as an essential feature of all holidays. The only way you could be definitely entitled to one, would be if you'd said when you booked, that access to the internet was a vital feature, and that your booking was conditional on it being available. But even then, you might well have had to take them to court to actually retrieve the money.
And of course, you could have Internet, but very slow or unreliable, so you'd need to specify the quality as well if its that important...could be worth checking maps of mobile reception and picking a place for a holiday based on that, so you have a back up plan, if its that important.

Did you used to enjoy life in general before the Internet? Because it looks like you're enjoying it more now that the Internet is available, and you're choosing to use it now to engage with others.

I used to enjoy life just fine when you had to find a phone box in the street when you needed to call somebody when you weren't at home; but that doesn't mean I would be happy with that as the standard now... nor indeed would the vast majority of people, considering that phone boxes have all but disappeared in most places, purely because nobody latterly chose to use them anymore.

It's perfectly possible to enjoy things fine well when there are more limited options available as the norm, but then to enjoy them more when more options become available as standard... or indeed sometimes replace older options which they then render obsolete and thus are no longer available or as useful/reliable as they were before.

I’m impressed by the number of people who wouldn’t check in with their work emails at all for a week, or can guarantee there won’t be any work emergency that requires their involvement while they’re away. It would be a dealbreaker for me I’m afraid, just due to the nature of my job.

That sounds like heaven. I would gladly pay a premium to have no internet. At the moment I have to be reachable at all times due to elderly mum, but other than that I would happily launch my phone off a cliff/into a river

And this shows how we are all different and how we probably should t judge each other. Your summer cottage in Finland and the wild camping someone mentioned above sounds like my idea of hell and isn’t what if class as a holiday!

I have two teens who wouldn’t be impressed at being cut off from everyone for a week, husband needs to be co at table for work and we all like a bit of Netflix/disney +/kindle etc in the evenings. That doesn’t mean we don’t do anything during the day just that the internet is a big part of how we all relax.

All of these holier than thou people on here who think the internet is the devil and we should all be playing scrabble in the evenings make me laugh!

Also all the people saying that they would pay to go away and have no internet, you know you can switch off your devices? Just because it’s there doesn’t mean you have to use it!

But the non internet options : terrestrial TV, radio, books and real games are just as good?

That's the stupidest reason for cancelling a holiday I've ever seen in my life.

@SheilaFentimanoff topic, but Landmark trust are slowing installing WiFi into their buildings where infrastructure allows. New restorations are also fitted with WiFi. You can see on their website which properties have WiFi or good 5g.

We've booked a cottage on the Isle of Skye next week I really hope there's no internet !

I know right?

What they really mean is- they have zero self control and can’t stay off the internet despite lecturing the OP about it! Anyone can turn their WiFi off, you don’t need to pay someone to do it 🤣

I’m with you. When we go away we spend quite a bit of time relaxing in our holiday accommodation (the main reason we rarely stay in a hotel) and for us relaxing means access to the internet.

Nope. Why would someone on holiday where they are meant to be enjoying themselves meant to do this with fewer facilities than they have at home?

What if there is? You’ll just have to bravely ignore it. 🤣

And I will !

Is there 4 or 5g?

£75 buys a lot of extra data.

OP: are you suited to holidays in remote / rural areas?

See? No need to hope it doesn’t exist after all. You don’t have to use it! 🤣