There was an independent shop in my hometown when I was growing up that was in 2 parts. A shop at the front with wool and haberdashery. You'd have to be patient in there while your mum got some buttons or a thimble. Then you would get taken (if you were good) to the shop of the same name behind it that was fabulous toy shop of wonder with shelves and tables packed with toys. Tall shelves where the shop assistants climbed a ladder to get precious toys down from. Long gone like my childhood.
But I think I miss the whole going to the shops experience. The activity of it, the crush and bustle or trying to get Christmas presents; browsing and trying things on.
Internet shopping is brilliant in so many ways. But I miss the social aspect. And things like having a cup of tea in a cafe afterwards.
I know you can still go to physical shops but it's not quite the same. And empty shop spaces are always a bit sad.