Tell me your most ridiculous complaints

[Bumbaglina]

I’m fed up today, I work for a solicitors and I’ve got a client who whatever I do it’s not good enough, it’s a perfectly normal file, nothing unusual all going along as most other files do.

First I told her something would take approximately 6 weeks, it came back in four and she complained I’d upset her because she thought it would take 6 weeks, why didn’t I tell her it would be four? I told
her something else would probably take a couple of months but I was very clear I don’t know exactly how long and it was only an estimate and on the 2 month mark she’s on the phone screaming and shouting why hasn’t it come back yet, I said a couple of months and this is 2 months exactly! The she sent something to me in the post and I received it a week later, why didn’t I receive it sooner? As if I have any control over Royal Mail? And so on and so on, it’s at the point that when I see her name pop up on my email I brace myself for what will be her next complaint.

Make me feel better with your ridiculous customers!

I used to work at a private leisure park, lodges, fishing lakes, caravan pitches etc. During a heat wave a few years ago where the UK hadnt seen rain in around 3 weeks just blazing sunshine I had a guest complaint that the grass (which was not artificial) was not green like it showed on the website.

A customer (supermarket) called 999 to report my poor customer service to police.

Our neighbour once complained about our dogs looking at hers through the fence. I could not have given less of a shit 🤣

I used to work in a restaurant. One day it caught fire. We evacuated everyone and called the fire brigade.
It was bad, seven fire trucks and we knew we wouldn't be reopening.
I started calling people to apologise and cancel their bookings.
One woman went absolutely nuts, she had delivered a cake to the restaurant to be brought out for her husband's party. She was demanding I get a firefighter to retrieve the cake, I told her that wouldn't be possible but of course we would reimburse her costs. She wrote to head office and to say I had completely ruined her husband's birthday by not retrieving the cake 😁

I used to work at an opticians.

We had a customer purchase the same frame as he'd chosen twice before. We made the specs up for him and he walked out of the store happy.

However, he returned a week later raging and asking to see the manager. Turned out he'd weighed all his specs and the new pair were two ounces heavier than the other pair and he was demanding to know why.

I remember wishing I had enough spare time on my hands to weigh random stuff.

In a legal contentious issue one of my colleagues had a formal complaint from the other side because he hadn’t informed them of all the information we had (this information was freely available on public databases). As the person in charge of handling complaints I had to politely inform these people that our obligations were to our client. And my colleague was quite happy that the opposing legal team had revealed themselves to be utter muppets.

My neighbour complained to my landlord that my child was still autistic and playing in the garden after 6pm. Her children go to bed by 6pm so she expects no one to use their garden after that, she also believes I've stopped my child growing out of her autism. The neighbour across the street complained that I have a driveway even though I don't drive and believes she should be able to park her car on it as her family have 3 cars.

The old classic of a hairdressing client complaining we've done something wrong because the colour has "come off" her (grey) roots 6 weeks after she had it done. I thought this was an urban myth until it happened in my salon and I had to deal with it.

I think you've won.. !!

A man who was going to report me to the Prime Minster and the Queen - because I suggested he could take his pension by writing ‘without prejudice’ on the letter as he was angry about the terms. I ruined Christmas and his 50-odd year old son’s birthday. His complaint letter was pretty amazing to be fair.

All I tried to do was convince him to take his pension before he turned 75 as there were tax implications for him!

I clean for a few Airbnb properties.. Had a bad review that a bedroom door was unable to be shut properly because of the door hooks on the back.
A set of hooks that simply lift off the top of the door...

I used to work in the complaints team for a housing association. Ive had to deal with complaints about

• birds flying over their back garden and poo-ing when their children are playing

*leaves falling from trees and "damaging" their car

*the colour of the play park equipment is to bright

Honestly, people will find anything to moan about

Patients who think it's OK to be extremely late because they rang to say they would be late????
What difference does that make? They have missed their 30 minute slot whether they rang in or not.
I have back to back 30 minute appointments all day, if someone is an hour late I have no slot to see them in whether they rang in or not 😐

I had a Saturday job at a well known never knowingly undersold department store ….a customer complained - and demanded a refund - because when he bought his TV 3 years previously he wasn’t advised 3D TVs would eventually become available

A parent was complained their child had got into trouble for misbehaving (as in told to stop what they were doing, not actually punished) as I (the assistant) should of anticipated they might misbehave and stop them from doing what they were doing before they did it as they didn't like being told off.

We had 24 children. We had rules. Several had disabilities. I couldn't give every child 1-1 at all times.

These are making me feel so much better 🤣 these idiots are everywhere!

I'm a practice manager of a vet surgery. I love a good complaint. And there are always plenty!

Favourite one was the man who complained because we didn't tell him his dog (new pet, young puppy) had tumours. Had to get him in to show us as nothing recorded on notes about anything abnormal. Pointed out that what he thought was tumours were in fact the dogs nipples. Then had to explain to a grown man that yes, dogs have nipples, even boy dogs. Ended up having to resort to asking him if he had nipples before he understood....

We had a complaint that we sent a sympathy/condolences card when their pet died.

We also had a complaint (from a different person) that we hired more receptionists to answer the phones to meet the increased demand so people weren't waiting for calls to be answered.

Then the same person who complained that we had new staff, also complained that the receptionists changed their shift patterns

🤨

Edit: also numerous complaints over the years that we charged people for their dogs castration but didnt remove the testicles. No mate (it was always men!), we definitely did. That's the bulbourethral gland. That's supposed to be there.

Oh, ive just remembered another - worked in BHS - a gent returned his frying pan as it had lost the non-stick coating, about 2 years after he brought - still had the fried egg stuck to it!!

Once, a woman fired off an outrageously angry letter to the Minister of my Department because I met her husband - at his request - to discuss an issue they were struggling with.

Her main objection? That I was a “small, young blonde thing.” She was deeply unimpressed.

The Minister passed the letter straight to me, and I had the great pleasure of replying - politely assuring her that, small, blonde and young as I may be, I was also highly competent, entirely professional, and worked with absolute integrity.

The best part? That original letter now hangs, framed, on my boss’s wall.

Oh I have another one. We lost a guy's beloved dogs ashes. He lost his shit. Ranting, raving, swearing, threats to sue for emotional damage etc. Got to point that we were on the verge of calling the police before he left.

20 minutes later his wife phoned to apologise. He'd gone to the wrong vets...

I got pulled into a disciplinary for allegedly breaking confidentiality of an apprentice by telling another their exam results. The complaint came from the apprentices manager.I was mortified and couldn't see that I would have done it. They wanted to take it to the highest possible level and my dick of a manager at the time who didn't like me, was chomping at the bit to try to get rid of me. Turned out the complainants mother, who dida bit of admin had been indiscreet. No apology from anyone. Wonder if the manager sacked her own mother😂

I worked in a bakery years ago. A customer came to the till and complained that I wouldn't leave the till, get the sandwich he wanted from the display and bring it back to the till.

I worked in one of their call centres and the complaints were absolutely mad. One woman called at seven thirty in the evening asking if someone could go and help her build the bed that had been delivered that morning, insisting that I go when I told her that there was no one available at that time. The fact that I was at the other end of the country didn’t seem to matter to her in the least. Don’t even get me started on the woman who was on the phone for over an hour complaining about a grammatical error (it wasn’t though she was just thick) on the apology letter she had received about a different complaint that she had made.

I didn’t last long in that job.

A school mother rang me and said she was sick to death of her kids talking about my kids! No joke.

‘My child got an A and I have to give them more money now because of you’
Parent had promised money for GCSE results never thinking the child would actually get them