Tell me your most ridiculous complaints

[Bumbaglina]

I’m fed up today, I work for a solicitors and I’ve got a client who whatever I do it’s not good enough, it’s a perfectly normal file, nothing unusual all going along as most other files do.

First I told her something would take approximately 6 weeks, it came back in four and she complained I’d upset her because she thought it would take 6 weeks, why didn’t I tell her it would be four? I told
her something else would probably take a couple of months but I was very clear I don’t know exactly how long and it was only an estimate and on the 2 month mark she’s on the phone screaming and shouting why hasn’t it come back yet, I said a couple of months and this is 2 months exactly! The she sent something to me in the post and I received it a week later, why didn’t I receive it sooner? As if I have any control over Royal Mail? And so on and so on, it’s at the point that when I see her name pop up on my email I brace myself for what will be her next complaint.

Make me feel better with your ridiculous customers!

A colleague had a customer complaining their sofa was late coming from the manufacturers in China, they explained to the customer it was on a cargo ship on its way and then once it clears customs we can arrange delivery with the courier, they expected my colleague to charter a plane to land on the cargo ship and find their sofa and fly it back!!! They were shocked when she said NO!! 😂😂

@QuaverQuanta Ended up having to resort to asking him if he had nipples before he understood....

This made me howl!

A billion years ago when I was 15 I worked in a cafe. We did egg on toast as a breakfast. 2 slices of toast and 2 eggs. One grumpy bugger complained because he got 3 eggs instead of 2. 🤦🏻‍♀️

A few months ago, a partner agency asked me to do something but I couldnt without a document from them. They decided to make a point and refuse to provide it. We went back and forth over a few weeks and they got increasingly rude.

They wanted it referred to my manager. My manager wrote back to say exactly the same thing I had.

Then they wanted it referred to someone "who knew what they were doing". I referred it to a VERY senior manager who was horrified by what they had said. He told them that if they didnt watch their tone they would be reported to their professional body and that they had a week to send me the information or their case would be closed with no reminders. 🤣 That backfired for them.

A few days later I got a blank email with the document I needed. Not even an email signature. 🤣 I may have been far too busy to deal with it for another week though.

The document was dated before they had even contacted me originally so they were just being inexplicably stubborn by not sending it. It took me less than 10 minutes to do what they wanted once they had sent me the document. Bizarre.

When I was a student I worked in la senza. A woman brought back some underwear because they had been a gift she didn’t like. Ok…I scanned them. We hadn’t sold this set for 3 years AND they were stained as hell. She wouldn’t accept they’d been worn and stood there literally stamping her foot.

More “feedback” than a complaint following a viewing on our flat. Apparently it had no storage because it didn’t have a loft. It was a ground floor flat 😂😂😂😂

I have worked in GP surgeries for 25 years so I have plenty…

My favourite though was from my friend who worked in customer service for B&Q. A woman brought back a tabletop disposable BBQ as it didn’t have any food in it. When my friend pointed out the small print that said “pictures of food just for illustration purposes” the customer mumbled “oh I’d better go and get the other half dozen out of my freezer then” and slunk away.

I used to work in a bakery years and years ago. We used to sell faggots, very popular item. One gentleman complained about the ten pence charge for a foil tray.. bearing in mind they were very hot and covered in gravy.

I suggested he bring his own container next time. A lot of the customers used to buy just one or two and take them home.
He complained to my manager who told him I was correct Lol

The tumour/nipple confusion entertained me. Did he apologise or scuttle of mumbling when he finally twigged? 😂

Wouldn't give a carrier bag to 'hide' a very large dolls house.
I tried to tape a few together but you could still tell what it was.
Child was in the car.
Wouldn't give a carrier bag to 'hide' an ironing board.
Smiled when telling someone that something was out of stock.

Saturday job. Minimum wage.

a customer complained a price was too expensive, I sent over the breakdown, she then calculated it at £300 more than I quoted and complained I was going to charge her the wrong (cheaper) price

so basically I was charging too much but somehow also too little

I worked in a call centre in a bank for 11 years so have had many.

The one that's stands out though was a man who rang in as he was unhappy about bank charges that had gone out of his account.

I agreed to refund them but the process at the time took 48 hours for them to be refunded. The man then proceeded to tell me he had no money for food and was unable to feed his child as a result. After a bit of back and forth of explaining why they took 48 hours to be refunded and offering other help etc he suddenly called out "Tommy!...Tommy!... get over here now! Tell the women on the phone how hungry you are." I was stunned into silence. The son then took the phone who sounded no older than about 10 and proceeded to explain in a very timid voice that his Dad was correct and he had not eaten anything that day.

It was one of the lowest moments I had working there.

I remember seeing someone try and sue the council because the cobbled streets were costing her a lot of money in repairs to her high heels.
As someone who walked to work (on those same streets) in flats and then changed shoes, I thought she was a massive plonker. Funny enough she didn't get any money from us.

Working as a lifeguard, I told a family that unfortunately they had to get out of the pool because they had too many young children - 3yp twins, a baby and a 5yo. The dad went apeahit and called me Jobxworth Cunt. After getting dressed, he went to reception to yell at the managers and he called them Old Cunt and Fat Cunt. I loved rhe that we were all different types of cunts. I was known as Jobsworth Cunt for ages after that, much to my great amusement.

.

That’s gold 😂

@PInkyStarfish hahaha

You'd be amazed how common this is. Ive had a customer threaten to call the police over having to wait 24 hours for a workman for a non essential repair. The level of entitlement is insane 😂

Just saw this one on instagram and thought it was pretty excellent

I was working on the checkouts of a department store on Christmas Eve when I was 15. A woman arrived and started screaming at me because there were no shopping carts- they were all in use, being the busiest day of the year. I was the checkout operator closest to the trolley bay. She screamed for a bit and then disappeared.

I kid you not half an hour later she returned, pulling a new camera from its box that she had just purchased and proceeded to take multiple photos of me while screaming that she was going to sue me personally for her bad back. It was a cheap camera and she had to wind the film on between every shot so it took a long time to use up the whole film.I’m not sure why any of this was my fault especially considering that she hadn’t even been into our store to damage her back buying whatever large heavy object she was after.

None of it made sense.

I had a man complain that I didn't let a disabled woman in the bank 20 mins after it closed.

The disabled woman wasn't the customer, she was the customer's mum, there was another branch 5 mins walk away which was doing late night opening that the customer could have gone to.

I was standing by the door letting the stragglers out. On his way out a man complained, he got really close to me, so I had to crane my neck to actually see him because he was over a foot taller than me. He told me he was very disappointed in me as if I was a naughty child. I told him I was sorry but we were closed and I had already turned about a dozen people away before her.

He put in an official complaint saying I was rude, I discriminated against a disabled person and I locked the door before closing.

in response to his letter they looked at the transaction time, it was about 5.20 and me turning away the customer happened as he was leaving.

Working in a cardiology department a patient called up to say he couldn't come for his ECG because, "Any fool can see that's the day before my birthday".

I later worked in a private hospital, in cardiology, a patient was booked for a stent but would not come in because there was no single room available and he didn't want to share.

Another complained that he had to share a room with a German.

Another complained that the hospital didn't have a parking space. We had limited space, the Drs had to leave their keys when they parked so the porters could move their cars.

Selling a book inline, I got a complaint that I had not posted the book. Well that was because you looked at it but didn't click, 'buy' and I'm not psychic.

I used to be a waiter, it was a very posh restaurant, but like a lot of places desserts that just needed to be assembled were often assembled by us.

I had a customer who ordered a plain and small dessert, it was just icecream on some crushed nuts, fresh fruit and coulis. When I asked them how their food was one woman in the party asked which imbecile had made the dessert as each crushed nut was not an identical size. So I explained how the nuts were crushed, how the icecream was made etc but that waiting staff plated certain desserts that didn’t require cooking etc, in the same manner that we fill a bread basket. She stood up and started screaming that they had been given food made by “filthy black hands” and started to do some fake gags.

A woman on the next table made the mistake of laughing, so she told the entire restaurant they were all “thick twats” for eating somewhere so vile and disgusting. Chef helped escort her out, who also to her disgust had filthy black hands.

It was so over top it was one of those things where afterwards you questioned it if actually happened.

We often had minor stupid complaints “of the food was lovely but the tomatoes on my plate were a different size to my partners” or really stupid complaints about ingredients like “well the menu didn’t say it would have pepper in”.

Someone put in a written complaint,

unfortunately the news she had wasn’t what she wanted to hear

so she complained about 2 different departments and apparently

“I looked like I wanted to get my lunch”

my manger was duty bound to speak to me about this

i hadn't said anything untoward and have a soft voice, but had stayed neutral giving the news and it was expressed any emotions.