Tell me your most ridiculous complaints

[Bumbaglina]

I’m fed up today, I work for a solicitors and I’ve got a client who whatever I do it’s not good enough, it’s a perfectly normal file, nothing unusual all going along as most other files do.

First I told her something would take approximately 6 weeks, it came back in four and she complained I’d upset her because she thought it would take 6 weeks, why didn’t I tell her it would be four? I told
her something else would probably take a couple of months but I was very clear I don’t know exactly how long and it was only an estimate and on the 2 month mark she’s on the phone screaming and shouting why hasn’t it come back yet, I said a couple of months and this is 2 months exactly! The she sent something to me in the post and I received it a week later, why didn’t I receive it sooner? As if I have any control over Royal Mail? And so on and so on, it’s at the point that when I see her name pop up on my email I brace myself for what will be her next complaint.

Make me feel better with your ridiculous customers!

I sold a Ralph Lauren dress on Vinted.
I got a complaint from the buyer that it wasnt the size advertised and that the dress was missold.

I had to appeal and included that in the description I included that although the label says size 8, as Ralph Lauren is an American brand, they use American sizing, making the 8 a UK 12.
As a kicker I highlighted I clearly took a photo of the label for the advert and it showed the size 8 label so wasnt sure why the buyer was confused. They clearly bought an item with a size 8 label. Idiot.

Many years ago, I used to work in a clothes shop in a posh part of London. We used to get some very eccentric characters coming into the store.
One lady came in looking quite cross - I asked if she was ok, she shook her head sternly and said “ I didn’t realise this was a pornographers shop now’
She gestured towards the windows and scolded us for showing women’s underwear on the mannequins and how it wasn’t appropriate. I tried to suppress my laugh as I assured her it was not a sex shop and women’s underwear isn’t rude. I gave up talking to her in the the end when she started muttering about morals and what not. Oh, she also requested to speak to the manager😵‍💫

The woman who had a go at me for doing my job

We have two levels to our building where customers can eat

By about 6:30 ish,we close off upstairs to stop teenagers going up there and we also need to deep clean it so it's ready for the next days customers

I'd closed it off with the gate and had gone upstairs to tell the last few people what I'd done and would they mind closing the gate when they came downstairs?

All good

Until about 7pm,when a woman (clutching two walking sticks and making a big deal out of coming down the stairs while using them,i want to make it clear that we have a downstairs dining area),a bloke and a teenager came downstairs and went mental at me-screaming and shouting about how I'd locked them in (I hadnt-just push the bloody gate and it opens)

Shes in my face,pointing her finger at me and screaming so loudly,I couldn't make out what she was saying-something to do with she didn't like I'd 'locked them in'

The two others just stood there looking bored as if they'd seen her do this all the time

I tried to explain that I needed to clean it once everyone had gone but she wasn't having any of this

I had to keep it open at all times,just in case she came back and wanted to go upstairs,I wasn't to finish my shift-I had to stay and hang around for her and that she was going to phone the police on me for 'false imprisonment'

At this point I walked away from her,she followed me around and tried to follow me into the kitchen (the boss had come out by this point and threw them out)

She sat on an outside table,just within my eyeline and her jaw dropped when I reclosed the bloody gate and walked off upstairs,I could see her slagging me off

I finished off and was done for the night,I came out to wait for dp to pick me up and there she was again,screaming that how dare I close those gates,she might want to go back upstairs and by this point she's waving her walking sticks at me

Dp pulled up,saw what was going on and got out of the car-this woman ran off with her walking sticks under her arm

She came back a few days later to repeat this but the new boss doesn't take shit and threw her out again

This woman tried to ring head office with a pack of lies about how rude I'd been (I had witnesses to say I'd been very polite),was 'not doing as I was told' (no shit)and I'd tried to hit her (proved to be bollocks on cctv)

(This is not a dig at anyone with a disability,I have one myself,but it was amusing watching her do the whole 'I'm really struggling to walk',but when dp (who's as soft as pig shit) got out of the car to defend me,she tucked them under her arm and ran off much faster than I could run)

Had a patient's mother ring up complaining bitterly that her daughter hadn't been sent an appointment and what was I going to do about it. I asked the name of the consultant she had been referred to, when she told me I knew from personal experience that he worked at an entirely different hospital. When I told her this and offered to look up the number she put the phone down on me!

Sold an item on Ebay. Received multiple messages from the customer claiming I was a fraud, scoundrel and rip off merchant, but in slightly more colourful language. Didn't actually specify what the problem was. Turned out delivery had been attempted 3 times and so it was being returned to me.
Firstly she refused to believe I'd sent it - despite full tracking. Then claimed to have never left the house so the courier was lying - I had 3 photos of her front door and GPS location. After many torrents of abuse said why didn't I leave it with Veronica (?!). Because there was no mention of a safe place or Veronica in the order. Finally she wanted me to personally drive from Yorkshire to South Wales to hand deliver it.
I reported her to ebay due to the level of abuse and her account was suspended. Stupid thing was it was £3.50 washing line. If she hadn't started off in a rage I'd have sent another.

Some people are clearly batshit 😂

A parent complained about me (teacher) because I had taken the ruler (it was one of my class supplies, not his own) that her son had sharpened during break, thrown at me cutting me just above my eye and threatened to 'shank' another child with.

She was annoyed because it was 'his favourite ruler and he is autistic so has favourites and you should know that'.

Not a massive complaint but my teen daughter order 'Mac and cheese' when we were out recently and then complained it was 'too cheesy'

Not to the staff, obviously but to me 😂

I burst out laughing at this one 🤣

A friend of mine wanted to see the film King Kong, so she took a colleague and colleagues daughter along to the cinema. The staff explained to them that the film was a 12A, and that it wasn't suitable for the nine year old they had with them.

The nine year old pleaded to be allowed in, saying she knew what it was about and she wouldn't be scared. The staff said this is a genuinely scary film and we've had children older than you leaving early when they freak out.

Anyway, the adults decided to take her in. Within ten minutes the kid was terrified and asking to leave, whereupon they all left and asked for a refund as they couldn't have known the nine year old would be frightened at a 12a film they were specifically told would be frightening.

Some people!

Worked for the local authority in the education dept many moons ago.

Woman that hadn’t bothered claiming her children’s free school meals came in furious that she had received a bill for their food. At the end of the school year. Having had multiple reminders that her entitlement had lapsed and they needed to renew. Said she was going to “phone her uncle, the Prime Minister” if I didn’t write it off. I had to make an excuse about checking something to have a good old laugh.

Someone else phoned “wanting to speak to the person that’s in charge of vicars”………. Said I didn’t think that was possible by phone, but I’d heard kneeling down and praying sometimes worked……..

We had someone turn up an hour early to one of our shops the day after the clocks changed. He contacted Head Office to complain and suggested that we should open an hour early on this day every year to accommodate people (him) who are unaware of the clocks changing. We decided not to take him up on his suggestion.

One of my fairly new wfh team members complained to me once because I let her know at 9am that we’d been asked to turn video on for the whole department Teams call in our diaries at 12pm.

She told me very resentfully that it was too short notice and she hadn’t done her hair and makeup so she couldn’t possibly have her video on. I pointed out that she wouldn’t speak in the meeting so the focus would never be on her, she’d be a thumbnail alongside 50 other people. She complained that wasn’t the point, and then announced that due to her “mental health” she’d be taking an early long lunch to get ready and she naffed off at 10.30 to do hair and makeup!

She didn’t last in the job and was managed out within a year.

I used to work in a large uk supermarket when I was in uni.

We had a lady who was at least a size 20 bringing back a pair of shredded leggings that were size 12, 6 momths after she had bought them! They looked like the hulks clothes! She demanded a refund due to the seam quality.

Another person had food poisoning from something they had bought in store. They fished a poo out of their loo with a ladle and brought it into the store in a walls ice cream tub 💩

I worked at an ice cream kiosk while at uni.

we had signs everywhere that said we were very sorry, but if you dropped your ice cream or had it stolen by a seagull, we couldn’t replace it.

along comes a kid who buys one of the bright blue bubblegum ice creams. She walks away, in her pretty white dress, and less than five minutes later her dad is at the kiosk, screaming at me because she’s dropped it down her front and she had stained her dress, he demanded a refund of the ice cream and payment for the dress because “the sign doesn’t say you won’t refund that!”

I used to work in a supermarket and a man came in weekly to complain that some vegan items weren't actually labelled as vegan, even though they were.

There's loads of naturally vegan food that's not labelled as such (fruit and veg, rice, pulses), but he only wanted to purchase all items from the free from section as it was the only way to prove they were actually vegan.

We just couldn't reason with him that plain rice is vegan, even if it doesn't say it on the package.

When I worked in Boots, decades ago and loved my job, a man complained that his toilet paper didn't actually match up and asked for a full replacement - he had already used two of the toilet rolls, but we gave him his replacement.

To add the solicitor dealing with my late mother's estate has been fantastic and worth every eye watering penny - money well spent to be honest. It was lovely to thank them and mean it. I received grateful thanks back. Hope that makes you feel better @Bumbaglina.

I had a long phone call with with one of my accounts where she was telling me how great everything was and how everything was improving and she was happy with how things were going in her business. At the end of the call I said it was really great to hear that things were going well for her. She complained to my manager about that comment and said I was rude as apparently things weren't going well (despite her telling me otherwise for half an hour). It still grates to this day.

Brilliant!!! Love both stories, especially the poo one. 🤣🤣🤣

I used to work as a lifeguard. Some people complained about the dirt on the shore (it was seaweed)

I had something like this with an eBay sale. My customer wrote me a message in capitals that I was a fucking bully because I had only waited 48 hours after the end of the auction to ask her to pay. She informed me that as she was the customer, she could pay whenever she liked.

She then left me a public review about I was fucking grabby bully

I once worked as a receptionist in a council office in Canonbury, a posh bit of Islington. Like a lot of inner London, it wasn't 100% upmarket.

Resident came in one day and complained in a horrified tone that she had had to walk past some council flats to get to the office

I used to work as a PA for the MD of a holiday company and received a number of complaint letters. In addition to the completely unwarranted ones such as "the hotel did not provide my usual brand of breakfast cereal which meant I became constipated" there were a couple of particularly memorable ones.

One was from a couple who had requested a twin-bedded room but had pushed them together to have sex. During a particularly energetic session the beds had moved apart and he had fallen to the floor and "wrenched his penis" which ruined the rest of their holiday as it was too painful to have sex and they wanted a full refund.

Another was from a woman who had travelled out to Spain in the middle of summer - during the holiday the resort had some torrential downpours which resulted in minor flooding of some accommodation and a number of guests had to be moved. However, the customer claimed that £20k worth of fur coats and diamond jewellery had been washed away during the storm and as the insurance company wouldn't pay for the loss (as there was no evidence that the flooding had washed anything away and highly unlikely anyone would take fur coats on a self-catering holiday in the middle of summer) wanted us to reimburse her!

I also walked for a large hotel chain near to an airport - one of the complaints was from a guy who had parked his car under a tree for two weeks whilst he was away on holiday and the birds had crapped all over it. He wanted to claim the cost of a full valet despite the fact he had not actually stayed at the hotel nor paid for parking (it was many years ago when hotels tended not to charge for parking).

There were loads more but those have stayed in my mind.

Tinatubby73 😂
Every time I see a horse now I’m going to ask “Are you smiling? Eh?ARE YOU? Because if you’re not I’m reporting you” 😆

A client complained that a document I produced had a different font weight for bullet points than the main text, and the text was left-hand justified. To be clear, there were no design/formatting requirements.