12 year old, Year 7.
School is on the edge of nearby village. Bus turned up and drove off without stopping, despite him standing there
Woman saw what happened when getting in her car, asked if he was okay (he was crying), and said she would drive him
Journey was 5/6 minutes long. About 50/60 minutes if walking it.
Is this overstepping the mark and scary behaviour that a complete stranger would do this?