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WWYD about lying hairdresser?

488 replies

CharDee · 26/05/2024 21:16

I was bridesmaid at a wedding yesterday. The bride wanted to spend the morning with her mum and sister who is MOH and then the bridesmaids turn up at 12 for photos and to get dressed. All bridesmaids were asked to do their own hair and makeup so before Christmas I booked with my regular hair dresser for her to do my hair and makeup yesterday morning. My appointment was at 9. I have been going to the same hairdresser for the past 7 years and go roughly every 3 months for a colour and book hair/make up for special occasions because I am genuinely terrible at styling my own hair! It’s something that she knows and often jokes about! I also don’t own much makeup as I don’t wear it often.

On Friday night just after 11 I got a message from my hairdresser to say it was her husband messaging and that she was currently in a&e very unwell, would likely be there for hours as she hadn’t been seen yet and she needed to cancel my appointment. Obviously I replied and thanked him for letting me know and sent my well wishes.

Being ill is completely unavoidable and although it inconvenienced me, I was more concerned about her health. The late hour meant that I couldn’t get in touch with anyone else and even though I did call a few local salons as soon as they opened on Saturday morning, the only appointment was one late in the afternoon.

I managed to do my own hair, just straightened it and put a nice clip in. I put a bit of makeup on but it didn’t look that good! The other bridesmaids are completely different skin tones so they were able to help a little. I felt a bit rubbish but had a good time anyway, just didn’t feel very special! I have very low self esteem at the moment and felt so washed out standing with the stunning bride and beautiful bridesmaids. It really hasn’t helped.

Whilst waiting for the reception I was on instagram and saw a friend’s story. She had gone on her hen do abroad that morning. She shared photos of the airport which were from 6:30 in the morning and she’s there with all her friends all posing with drinks. My hairdresser was one of them. It’s definitely her and we have both spoken about hen do friend being a mutual friend. I went on to friends Facebook profile and saw they’d all been for a meal and then stayed in an apartment the night before and hairdresser was in the photos but not tagged. There was a video of the hen doing something that was posted at 11:30 and hairdresser is there in the background laughing with someone else. In the actual video the hen said something about it being nearly midnight and how she needed her beauty sleep.

I paid a 50% deposit for my appointment and in the message her husband said that she would transfer the deposit to my next appointment which is booked for a few weeks time for a colour. I am a regular customer and this appointment was made months ago. If she had double booked herself and said she had this hen do then I would have understood and had time to book elsewhere. Instead she has lied about it and left me completely stuck.

Would you contact her when she’s back from the hen do and ask her about it? Would you cancel the upcoming appointment? Would you just let it go?

I’m trying to work out a scenario where she hasn’t lied but she was hardly going to be able to do my hair whilst on a flight to Ibiza even if she wasn’t ill.

OP posts:
DifficultBloodyWoman · 28/05/2024 07:50

HaveABlastOfThisMatrix · 28/05/2024 07:22

Your husband? Amazing.
Your niece? Amazing.
Your messages to your 'poorly' hairdresser? Bloody amazing.
Your hairdresser. Pathetic.
You in general? Absolutely bloody amazing! Grin

Hear, hear!

Againlosinghope · 28/05/2024 07:51

Before having a family I was an hairdresser and this is unforgivable.
I once had to turn down an invite to a friends wedding because I had already been booked by a regular client for their wedding and I didn't feel I could cancel (this was months beforehand so I could likely have moved them to a colleague but I didn't want to cause stress).
I have also dragged myself into work unwell because I have had clients with special events planned.
I can understand having to cancel if very unwell and it being one of those unfortunate things but to be on a planned holiday and to lie at the last minute is unacceptable

Nanaof1 · 28/05/2024 07:51

RedHelenB · 27/05/2024 17:31

It's a lie but not an appalling one. It's possible she got her dates muddled when taking OPs booking. Least said soonest mended in this case I think.

Yeah, she could have said she had been kidnapped by Hannibal Lecter, who told her he wanted to have her for dinner.

Her sick "excuse" is second after the above one. Barely.

LOL! Got her dates muddled when taking the booking because no one checks the calendar these days and didn't realize it until 15 minutes before she left.....
Anyone who believes that, I have a deal for you! An ocean-front property in Iowa with a view of the Golden Gate Bridge. Deeply discounted to boot!

In this case, I think it needs to be "Most said, better felt, money returned".

Interested in this thread?

Then you might like threads about these subjects:

Againlosinghope · 28/05/2024 07:57

@RedHelenB
Lying about health is almost as low as you can go. If she had been vague and said she was stuck abroad (making OP think she was due back but delayed) would have been stretching the truth but to lie about health meant that OP was concerned and make you feel guilty if you feel annoyed about the situation.
The only thing worse would have been to lie about a close family members seriously ill / death. Not worse for OP but even shittier behaviour from a human

Anyone thinking the behaviour of the hairdresser is in anyway excusable has questionable morals

MFF2010 · 28/05/2024 08:01

Why wait until after her holiday, she should transfer it immediately, she should be able to do it from her phone.

Nanaof1 · 28/05/2024 08:04

Tigertigertigertiger · 27/05/2024 15:56

Let it go. Life's short

She's not Elsa and she isn't in the "Frozen" movie, so she has zero reason to let it go.

She DOES have every right and reason to be massively pissed off at the hairdresser/MUA. And then for said hairdresser to try and keep her deposit that OP had paid in advance for her special day, because said hairdresser thinks she can con the OP into coming back? That is so low-level class and basically thievery.

I hope the OP deletes any and all good reviews and posts the truth about this lousy excuse for a human being.

2Old2Tango · 28/05/2024 08:04

Nothing to add except to say you are a legend OP. Your messages were perfect. Your DH and DN sound absolutely lovely too, you are so fortunate.

Your ex hairdresser meanwhile is an evil cow. I don't understand how someone could treat a loyal customer in that way, and not even a sniff of an apology. I would definitely be leaving an honest review once the deposit money is returned.

Toomanyemails · 28/05/2024 08:11

Fwiw I'm sure it was pure thoughtlessness from her and nothing personal (even if she did it in purpose that's a reflection on her not you), and I'm sure you looked great at the wedding - believe your DH! I don't think I've ever seen someone at a wedding who didn't look nice, but it's rubbish that you weren't able to feel your best. I'm also terrible at doing hair/makeup so really understand how self conscious it can make you.

Nanaof1 · 28/05/2024 08:12

CharDee · 27/05/2024 14:18

Also, my niece and DH are just wonderful humans. I am so grateful for them both.

They have such a lovely relationship that is more like big brother, little sister than uncle and niece. She's had a tough few years and she came

We all support each other when we need it and DS who is 9 loves having her around.

You sound like a wonderful family who all love each other and more importantly, LIKE each other!

Your DH is one in a million, and your niece sounds so caring and loving. Your DS will grow up to be like you both, since he has had a wonderful example to emulate.

You all deserve to go out and have a day of fun!

MzHz · 28/05/2024 08:33

Absolutely don’t back down @CharDee get your refunds and find someone else.

what an idiot, her treatment of you is utterly appalling. I’m so sorry you felt so bad about yourself at the wedding, your husband and niece are absolute sweethearts! And I’m sure they’re being utterly accurate about how pretty you are. Perhaps you might benefit from doing a bit of work on your self esteem, you sound lovely and I’d really want to see you living your best life, secure in the knowledge that you’re loved and appreciated

TorroFerney · 28/05/2024 09:18

how Many people start threads on here where they can’t tell people the truth about something trough fear of repercussions and because they are a people pleaser and are often encouraged to tell an elaborate story as to why they can’t do the thing (it’s usually a setting boundaries issue I know which is slightly diffferent to this).

I know you say you think she’s laughing at you, it’s usually not about you and always about them . Perhaps she did genuinely forget and just put off and put off telling you til it got too late and then stupidly chose an elaborate story. If she was a terrible person she’d have more likely told the truth as she wouldn’t care.

just an alternative take. That is not to say you shouldn’t get your deposit back and choose to not use her again.

eggplant16 · 28/05/2024 09:26

Some may say I'm boring! But I keep my word, turn up on time and worry if I think I've slighted somebody.

People like this are a huge disappointment.

Gonnagetgoingreturnsagain · 28/05/2024 09:31

OrangeAndFizz · 28/05/2024 07:30

As others suggest, I'd ask for my deposit back and find another hairdresser. There are millions out there.

If she baulks I'd send a screenshot and threaten a bad review. That should do it.

I’d leave a bad review anyway.

I had drama this year detailed on MN with a hairdresser but not over her work. She was a friend/acquaintance. Call me petty but I removed a previous FB review from her website. I think she was shitting herself thinking I’d leave a bad review or post bad things as next thing I knew I was blocked from there.

If you run a business which is publically able to view online and leave reviews you can’t complain if an unhappy client does leave an unhappy review.

It’s a pity for some hair salons I’ve used it’s not necessarily a bad cut or colour I’ve had fault with, but bad or rude behaviour from
someone there to me. And I’ll be buggered if I let someone be rude to me.

Gonnagetgoingreturnsagain · 28/05/2024 09:34

MFF2010 · 28/05/2024 08:01

Why wait until after her holiday, she should transfer it immediately, she should be able to do it from her phone.

Why should she risk being out of pocket on holiday?! Is hairdressers thinking!

I’d want that back immediately and say so.

Gonnagetgoingreturnsagain · 28/05/2024 09:35

Nanaof1 · 28/05/2024 07:51

Yeah, she could have said she had been kidnapped by Hannibal Lecter, who told her he wanted to have her for dinner.

Her sick "excuse" is second after the above one. Barely.

LOL! Got her dates muddled when taking the booking because no one checks the calendar these days and didn't realize it until 15 minutes before she left.....
Anyone who believes that, I have a deal for you! An ocean-front property in Iowa with a view of the Golden Gate Bridge. Deeply discounted to boot!

In this case, I think it needs to be "Most said, better felt, money returned".

But at least 2 posters here are saying “oh poor hairdresser she didn’t realise bless her it was a mess up”.

bollocks to that. As I said before never or rarely done. Their salons die or ride on bookings.

familyissues12345 · 28/05/2024 09:40

Wow what an idiot, surely she must have known there was a risk you were going to find out?!

Whatmyname · 28/05/2024 09:44

CharDee · 26/05/2024 22:33

It definitely was in real time. I was trying to work out if maybe she had been to a&e and then joined the group at the airport but even still, she wouldn't have been able to do my hair.

I just can't understand why, even if it was something she'd forgotten about, she couldn't just let me know even earlier on Friday that she had plans. I'd have been annoyed at the short notice but I could have gone out and bought makeup, arranged for a friend to help out, scrambled for an appointment somewhere, had a chance to practice some hair styles or watch some tutorials.

I feel really let down and hurt.

It's not on you to worry about she forgot. She left you in a bad situation. She lied to you. You should tell her this is not what you expected after years of using her service.
Ask for refund and write an honest review.

Whatmyname · 28/05/2024 09:51

TorroFerney · 28/05/2024 09:18

how Many people start threads on here where they can’t tell people the truth about something trough fear of repercussions and because they are a people pleaser and are often encouraged to tell an elaborate story as to why they can’t do the thing (it’s usually a setting boundaries issue I know which is slightly diffferent to this).

I know you say you think she’s laughing at you, it’s usually not about you and always about them . Perhaps she did genuinely forget and just put off and put off telling you til it got too late and then stupidly chose an elaborate story. If she was a terrible person she’d have more likely told the truth as she wouldn’t care.

just an alternative take. That is not to say you shouldn’t get your deposit back and choose to not use her again.

Why should op bend over backwards to invent reasons why lie could have said. Hair dresser didn't think so much about op when she decided to cancel night before her booking.

Wheresthebeach · 28/05/2024 09:52

Yep - def leave an honest review. Letting down a long standing client on a special occasion is awful...lying about it is lower than a snakes belly.

sugarrosepetal · 28/05/2024 09:53

Screenshot your recent interactions with her in case she doesn't pay up and deleted her comments/blocks you.

AmiShitsaline · 28/05/2024 09:58

I bet she was a last minute replacement for the Ibiza trip given the last minute let down. But she is an idiot to not think you would find out. I wonder if she did the same with any other clients.

Moonpie6 · 28/05/2024 10:05

That's awful. So sorry! It would have ruined my day that. I hate feeling meh when I go out esp at a wedding!

Not use her again. Say you want the whole deposit back.

KreedKafer · 28/05/2024 10:10

You've handled this really well, OP.

Your husband and niece sound absolutely lovely. And I bet you're every bit as beautiful as they say you are.

ChickyBricky · 28/05/2024 10:14

I won't because I'm not going to cause drama but would love to comment and ask why I had a message to say she was very ill in a&e and had to have my appointment cancelled when she was clearly out and off on holiday the next morning.

But this is exactly what Facebook is for! Do it OP, it's hilarious. Fuck these fake lives and self-promotional photo streams.

WestendVBroadway · 28/05/2024 10:14

Sorry if I missed this bit, is she self employed or working for a company? I would definitely let the branch know about her unprofessional manner.

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