Anyway - on to the collection of the Motability car.
We live in a very rural location, so we had to travel a hundred miles to get it.
The lovely bloke who had dealt with us throughout the process took us to the car and introduced us to X, a youth of about 15 (I'm joking - young men look younger and younger to me, as I age).
X was going to go through all the controls and tell us what they all were. That was his role, his raison d'etre.
It did not go well. When I told him I didn't understand various things he looked at me as if I was the most stupid and irritating customer ever. My brain just would not compute some of the things he said.
For example:
What, I asked, is the difference between cruise control and the speed limiter?
He was unable to tell me - well, not in a way I could comprehend. He got annoyed with me for not understanding. There were other things I did not understand (what is the point of the B pedal - it seems to do the same as D)?
He eventually told me to work out what all the buttons did as we were driving along (!) or "watch a couple of You Tube videos about the Arkana".
FFS I can easily watch You Tube videos about the Arkana. Not impossible at all. The whole point of X was so that I didn't have to watch You Tube videos about the Arkana. He was meant to tell me all about the Arkana. That was his job.
He gave up after a while and wandered off, looking really angry.
I was also angry. He made me feel foolish, old, mentally slow and incompetent.
<<<memo to self - remember to watch some You Tube videos about the Arkana>>>
<<<second memo to self - complain about X to manager of car dealership>>>