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Original poster

Was this nurse rude?

223 replies

Littlestdove · 18/02/2023 11:25

I want to preface this by saying I am in pain so that’s not helping but yesterday I went to A and E with pain under my right rib cage- I believe it could be my gallbladder as I have a polyp and both my parents have had theirs removed . It was an extreme stabbing pain that took my breath away. My blood pressure was 170/90 and I just felt awful. No temp tho.

I was given morphine and some buscopan and then told they couldn’t ultrasound my gallbladder until the morning so they’d send me home with strong painkillers and to come back to A and E if my ultrasound showed any stones and the polyp.

So que to this morning, I’ve been up all night in agony trying to make it through to my ultrasound. Ultrasound shows stone and polyp. I rebook into A and E and first thing the nurse triaging says is

”back again? You’ve been in no end lately”

so I said, well yes I was in yesterday and told to rebook in if I was still in pain and my ultrasound showed a stone and polyp.

”You do know you can see your GP for Abdominal issues?”

and I said yes, I realise that however it was a sudden intense pain

”Well I’m just letting you know for further information”

meh. I’m sat here in pain and now just feel like a time waster.

OP posts:
WheelOfFish · 20/02/2023 16:44

Sep200024 · 20/02/2023 16:42

Despite the fact that is obviously a very poor system, patients would still have more chance of being treated that way than they would if they are blocked from entry by a incompetent triage nurse.

OK, well if you think that then good luck when it happens.

Sep200024 · 20/02/2023 16:45

Well it’s not an opinion, is it.

It’s a fact. Anything is better than having a triage nurse that blocks your access to the hospital.

WheelOfFish · 20/02/2023 16:48

SirChenjins · 20/02/2023 16:42

It’s not a luxury and it’s not reality - you really need to stop this negative thinking of yours. Unless patients highlight this type of serious failing in clinical practice managers cannot step in and deal with them. Patient safety always come first - this wasn’t an accident, this was a nurse who made a conscious decision not to treat the patient with dignity and respect and not to read their notes before dispensing advice that was clinically incorrect and potentially dangerous.

And you need to stop this unrealistic view of what is possible and what isn't when faced with current realities. It's not a choice of replacing this person with someone better - it's a choice between having her or no-one at all. I know which I prefer.

Interested in this thread?

Then you might like threads about this subject:

General health
SirChenjins · 20/02/2023 16:53

I can assure you - it’s not unrealistic to have staff in triage who read patients notes, give them correct information and treat them with dignity and respect.

WheelOfFish · 20/02/2023 16:54

Sep200024 · 20/02/2023 16:45

Well it’s not an opinion, is it.

It’s a fact. Anything is better than having a triage nurse that blocks your access to the hospital.

Sigh. No point trying to talk to someone who thinks their opinions are facts. Good luck with your self-service health system.

SirChenjins · 20/02/2023 16:58

Ditto.

Good luck to you too when you or your family are given incorrect medical information by an incompetent nurse who simply cba to read your notes - and remember not to complain when something goes wrong as a result. Keeping quiet is the best way of ensuring that this incompetence is never addressed.

WheelOfFish · 20/02/2023 16:59

SirChenjins · 20/02/2023 16:53

I can assure you - it’s not unrealistic to have staff in triage who read patients notes, give them correct information and treat them with dignity and respect.

Of course it's not unrealistic to have staff like that. All staff though? Clearly not or we wouldn't be having this discussion.

Sep200024 · 20/02/2023 16:59

WheelOfFish · 20/02/2023 16:54

Sigh. No point trying to talk to someone who thinks their opinions are facts. Good luck with your self-service health system.

Show quote history

Oh god 😂😂

Mercurial123 · 20/02/2023 17:01

I wouldn't report her as some posters are suggesting. The NHS has enough to be dealing with.

SirChenjins · 20/02/2023 17:01

WheelOfFish · 20/02/2023 16:59

Of course it's not unrealistic to have staff like that. All staff though? Clearly not or we wouldn't be having this discussion.

Show quote history

It’s basic stuff if you’re a triage nurse 😂

WheelOfFish · 20/02/2023 17:01

Sep200024 · 20/02/2023 16:59

Oh god 😂😂

Show quote history

Quite - let's hope he's there to help when you need it 😃

Sep200024 · 20/02/2023 17:02

Maybe @WheelOfFish is an incompetent triage nurse?

Birds of a Feather stick together 👍🏻

WheelOfFish · 20/02/2023 17:06

SirChenjins · 20/02/2023 17:01

It’s basic stuff if you’re a triage nurse 😂

Show quote history

Of course. The crying\laughing emoji. Good luck with your fantasy NHS and it's perfect, infallible nurses - lets hope there is someone around to actually treat us when we get sick, perfectly or otherwise.

Sep200024 · 20/02/2023 17:08

This is so mad.

How can you not see that someone who won’t treat you is no better than no one to treat you at all?!!

WheelOfFish · 20/02/2023 17:09

Sep200024 · 20/02/2023 17:02

Maybe @WheelOfFish is an incompetent triage nurse?

Birds of a Feather stick together 👍🏻

Ahahahahaha - good one! Now I really must be off - shift starts soon and I have people to turn away (what a comedian).

SirChenjins · 20/02/2023 17:13

Remember not to read their notes before you do @WheelOfFish - that way you’ll be able to confuse them with someone else and give them incorrect information.

Here’s another 😂 to send you on your way.

abmac95 · 20/02/2023 22:11

@Xol you need to get a life! you have posted like 4 times in a row. essentially you are talking to yourself.....

Xol · 20/02/2023 23:31

WheelOfFish · 20/02/2023 16:09

Yes, and as I said, my judgement here is based on this one situation and I still think that it's better to be treated by her than by no-one at all, which seems to be the way the NHS is currently heading.

Show quote history

In this one situation, the nurse would clearly have preferred that OP was not treated at all but that she should be sent away to take her chances with the GP. Which would have placed OP in considerable danger. I can't really see much difference between the nurse's ideas for treatment and getting none at all.

Xol · 20/02/2023 23:34

WheelOfFish · 20/02/2023 17:06

Of course. The crying\laughing emoji. Good luck with your fantasy NHS and it's perfect, infallible nurses - lets hope there is someone around to actually treat us when we get sick, perfectly or otherwise.

Show quote history

Why is it a fantasy? When I was in our local A&E a couple of months ago after a fall, the triage nurse was brilliant, despite the fact that A&E was heaving.

Xol · 20/02/2023 23:37

abmac95 · 20/02/2023 22:11

@Xol you need to get a life! you have posted like 4 times in a row. essentially you are talking to yourself.....

Clearly not. Look how many times you've posted on this thread without persuading one person to agree with you. Even now you've only reappeared to make that one utterly pointless comment which we can all see adds nothing whatsoever to any of the discussion.

abmac95 · 21/02/2023 00:06

Three more times in a row!

Sep200024 · 21/02/2023 02:05

BBC Article

The wonderful NHS.

Tell me again how we’re better off with incompetent staff than no staff.

WoofWoofBeachLife · 21/02/2023 08:12

@Littlestdove hey hope your op went smoothly and the nurses are nicer on your ward. Let us know how you are.

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