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Was this nurse rude?

223 replies

Littlestdove · 18/02/2023 11:25

I want to preface this by saying I am in pain so that’s not helping but yesterday I went to A and E with pain under my right rib cage- I believe it could be my gallbladder as I have a polyp and both my parents have had theirs removed . It was an extreme stabbing pain that took my breath away. My blood pressure was 170/90 and I just felt awful. No temp tho.

I was given morphine and some buscopan and then told they couldn’t ultrasound my gallbladder until the morning so they’d send me home with strong painkillers and to come back to A and E if my ultrasound showed any stones and the polyp.

So que to this morning, I’ve been up all night in agony trying to make it through to my ultrasound. Ultrasound shows stone and polyp. I rebook into A and E and first thing the nurse triaging says is

”back again? You’ve been in no end lately”

so I said, well yes I was in yesterday and told to rebook in if I was still in pain and my ultrasound showed a stone and polyp.

”You do know you can see your GP for Abdominal issues?”

and I said yes, I realise that however it was a sudden intense pain

”Well I’m just letting you know for further information”

meh. I’m sat here in pain and now just feel like a time waster.

OP posts:
saraclara · 19/02/2023 23:40

abmac95 · 18/02/2023 11:31

How did you get to hospital though? Is your pain so severe that you called an ambulance and they took you to hospital? Did you pass out? If you answered no to both of these questions them imo you don't need to be at a & e. Thats probably what the nurse was meaning. Is it that bad that you are passing out, can't walk or talk? a & e stands for accident and emergency. you don't sound like you fit either category from what you have said and the fact that you are well enough to be posting om mumsnet about it.

It's a good job my son in law didn't think like that. My daughter drove him to A&E, and he was on a ward within two hours having cardiac investigations, and with crisis level blood pressure. Oddly enough almost mirroring the time I drove my DH to hospital where he was immediately transferred to the intensive coronary care unit where he remained for a week.

No ambulance, no passing out in either case.

mumwon · 19/02/2023 23:57

@abmac95 FYI my husband drove himself to hospital when he had sepsis pre covid thank god (I cannot drive but went with him (sepsis can creep up slowly he felt really rotten but assumed he was just going to have an echo cardiogram - his gp sent him in telling him that was going to happen) he was taken in and on iv double antibiotics for 6 weeks every 4 hours - so yes people do drive themselves into hospital especially at the moment

lamaze1 · 20/02/2023 00:01

abmac95 · 19/02/2023 22:09

Yet another post where someone has asked for opinions and then been unwilling to except anything other than the answer they wanted!

OP has been admitted, is on morphine and is due to have an operation. Despite this you're still clinging to being right (and knowing more than the doctors treating her) and the OP being wrong. You've either very poor reading and comprehension skills or just being obtuse.

Interested in this thread?

Then you might like threads about this subject:

abmac95 · 20/02/2023 01:04

lamaze1 · 20/02/2023 00:01

OP has been admitted, is on morphine and is due to have an operation. Despite this you're still clinging to being right (and knowing more than the doctors treating her) and the OP being wrong. You've either very poor reading and comprehension skills or just being obtuse.

I am not clinging to being right ffs. Poor reading and comprehension skills? I think you need a mirror......

My opinion is my opinion. If you ask a question expect to get some answers that tell you what you want to hear and some that don't.

FWIW I think you must also be a bit dim. Again that's just my opinion

abmac95 · 20/02/2023 01:08

Xol · 19/02/2023 23:07

I assume you mean "accept" as "except" in this context is close to the opposite. But what answer do you say OP should have accepted? That the nurse was right to try her best to put her off going to A&E? Because that would have meant the OP should have ignored what the doctor had told her, which would have been ridiculous.

Congratulations on being able to spell!

As for your question I really CBA now so later bitches!

MaidOfSteel · 20/02/2023 01:31

I had similar gallbladder pain, though I didn't know that's what it was at the time, and was told by 111 to go to A & E. I ended up being admitted to the hospital for nearly a week as I was jaundiced and on the verge of developing an infection.

OP, they'd told you to come back to the department. Please don't let the nurse make you feel bad. You're not a time-waster.

Waitymatey · 20/02/2023 01:38

This reply has been withdrawn

This message has been withdrawn at the poster's request

Sadlifter · 20/02/2023 07:18

OP, this is mumsnet, where you have to have decapitated yourself to make it worth going to A and E.

BellePeppa · 20/02/2023 07:54

abmac95 · 19/02/2023 22:09

Yet another post where someone has asked for opinions and then been unwilling to except anything other than the answer they wanted!

You’re a bit late to the party dear. She’s been booked in to surgery. What’s happened to your previous so-called common sense? I expect you’re doing it deliberately to see how far you can go, let’s hope that’s the case otherwise it means your bizarre comments and outlook are genuine 😵‍💫

BellePeppa · 20/02/2023 07:57

abmac95 · 20/02/2023 01:08

Congratulations on being able to spell!

As for your question I really CBA now so later bitches!

You’re off? Good.

SirChenjins · 20/02/2023 08:02

WheelOfFish · 19/02/2023 23:23

Well good luck getting anyone to work there or having any staff left in that case, if you think this is a sackable offence or you don't accept anything other than perfection. Do you hold yourself to the same high standards in your own job?

Read my posts again very carefully before you claim (again) that disciplinary = the sack.

Xol · 20/02/2023 08:06

WheelOfFish · 19/02/2023 23:16

She literally just said that you can see your gp for abdominal pain and that's it, as far as I can see from OPs post, and this is presumably before she had a chance to check the notes by the sound of it. It also sounds like she had her confused with someone else when she said that OP was always there, when it was only her second visit in two years (I think that's what OP said anyway). That isn't 'not doing her job'. It's also not trying to turn the OP away either.

Presumably it's just a bit of the frustration at all of the time wasting morons the NHS sees during the average day peaking through. Not appropriate and of course the OP was not wasting anyone's time but still - a litte empathy wouldn't go amiss - it doesn't always have to be only the nurses that show it.

But the point is that she told OP that she could see her GP for abdominal pain after OP had told her that she had been told to rebook in if ahe was still in pain and if her ultrasound showed a stone and polyp. And she continued to push it after OP said she had been in sudden intense pain. Once OP told her she had been told to come back, that was the time to shut up or, if she doubted OP, to check the notes. Your scenario simply doesn't work with what actually happened.

Xol · 20/02/2023 08:13

abmac95 · 20/02/2023 01:04

I am not clinging to being right ffs. Poor reading and comprehension skills? I think you need a mirror......

My opinion is my opinion. If you ask a question expect to get some answers that tell you what you want to hear and some that don't.

FWIW I think you must also be a bit dim. Again that's just my opinion

But are you really not willing to accept that your opinion might have been mistaken? Your very first post said:

How did you get to hospital though? Is your pain so severe that you called an ambulance and they took you to hospital? Did you pass out? If you answered no to both of these questions them imo you don't need to be at a & e.

But the opinion of the doctors who saw OP was that she definitely did need to be in A&E, and in fact they specifically told her to come. No only that, she has subsequently been admitted to hospital as an in-patient.

You're entitled to your own opinion, you're not entitled to your own facts.

Xol · 20/02/2023 08:15

abmac95 · 20/02/2023 01:08

Congratulations on being able to spell!

As for your question I really CBA now so later bitches!

Translates as "Oh dear, I still don't have the honesty to admit I could be mistaken but I can't think of a respectable argument in support of what I'm saying".

Xol · 20/02/2023 08:17

This reply has been deleted

This message has been withdrawn at the poster's request

Do you think that maybe the doctor who told OP to come back to OP was well aware of that pressure? Maybe if the nurse hadn't been wasting her time giving advice that directly contradicted the doctor's, she's have been under less pressure?

Xol · 20/02/2023 08:17

Sorry, meant to say "the doctor who told OP to come back to A&E ..."

JennyDarlingRIP · 20/02/2023 08:23

I'm waiting for gallbladder removal, the pain did land me in a&e, my consultant had been very very clear that if I get an attack like that again I must go to a&e as a blocked bile duct can be fatal.
My aunt had her Gallbladder removed after a&e admission.
OP you've done what they told you to do, you shouldn't have had to present back at a&e an emergency referral should have been done following the US but that's the state of the severely underfunded and staffed NHS we have.

WheelOfFish · 20/02/2023 08:48

SirChenjins · 20/02/2023 08:02

Read my posts again very carefully before you claim (again) that disciplinary = the sack.

Please show me where I have said that disciplinary = the sack once, let alone multiple times?

You said you don't think that nurse should be working in the profession because they are incompetent. Unless you're expecting them to fire themselves (which seems kind of unlikely and not the way you'd hope a hospital would deal with 'incompetent' nurses) what other inference are we supposed to draw from that remark other than that they are sacked?

WheelOfFish · 20/02/2023 09:01

Xol · 20/02/2023 08:06

But the point is that she told OP that she could see her GP for abdominal pain after OP had told her that she had been told to rebook in if ahe was still in pain and if her ultrasound showed a stone and polyp. And she continued to push it after OP said she had been in sudden intense pain. Once OP told her she had been told to come back, that was the time to shut up or, if she doubted OP, to check the notes. Your scenario simply doesn't work with what actually happened.

She didn't 'continue to push it' - she made one more remark about telling her for further information, which sounds much more to me like back-tracking than anything else.

I'll say it again, if you genuinely think that this nurse should no longer be working in the NHS based on this one single interaction then your expectations of them are far too high. They are already doing an incredibly difficult and important job under increasing pressure - demanding perfection will just cause more of them to leave and then things will be even worse.

lamaze1 · 20/02/2023 09:18

@abmac95. Hilarious given OPs updates. But do cling to your opinion even if it is wrong. As for me being dim. Well, I can't say you've said anything that makes your opinion worth paying attention to.

lamaze1 · 20/02/2023 09:20

*as in I can't take the insult seriously as well you've shown yourself up.

DatasCat · 20/02/2023 09:20

SirChenjins · 19/02/2023 10:34

Read the OP again very carefully and slowly @abmac95 , take time to understand and digest the information, (paying particular attention to the instructions that the OP was given during her initial visit to A&E) and come back and tell us what you think “it is” that the nurse did when saying what she did. Once we see where your comprehension skills have failed you we’ll be able to explain it again to you in words of one syllable .

I wouldn’t waste your time. People like that poster always pay more attention to their own empty opinions than other people’s words on the screen. 🙄

gogohmm · 20/02/2023 09:27

I think people confuse small talk humour with criticism. Her advice that gp's deal with referrals for this is generally correct though I'm pleased to read they have got you on the list today

SirChenjins · 20/02/2023 09:42

WheelOfFish · 20/02/2023 08:48

Please show me where I have said that disciplinary = the sack once, let alone multiple times?

You said you don't think that nurse should be working in the profession because they are incompetent. Unless you're expecting them to fire themselves (which seems kind of unlikely and not the way you'd hope a hospital would deal with 'incompetent' nurses) what other inference are we supposed to draw from that remark other than that they are sacked?

You have only talked about the the nurse getting the sack or getting fired, no other forms of disciplinary action - it’s there in black and white ie “If you fired everyone who wasn’t happy doing their job all the time or who occasionally made pointed remarks then soon there would be no-one left” and “Well good luck getting anyone to work there or having any staff left in that case, if you think this is a sackable offence”.

What I actually said was “Giving out incorrect medical advice because you cba to read the patient’s notes is indicative of incompetence - if you’re not able to do that simple task and put the patient at risk then you shouldn’t be in the profession”. I stand by that - it’s not the job for you if you can’t bring yourself to listen to what the patient is telling you or read their notes so you don’t confuse them with another patient or give them misinformation. Perhaps the nurse should think about whether a triage role in A&E is the right one for her. I have also said that there are other forms of disciplinary action on more than one occasion.

Seasonofthewitch83 · 20/02/2023 09:47

Report to PALS.

Gallbladder problems can turn bad very quickly. A GP cannot do anything. You will always be sent to A and E.

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