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Pay with DICT8 extra

1000 replies

Gally123 · 31/12/2021 08:23

Hello Ladies - hopefully a new thread for you... @Carosel2 @Whitestar55 @Chrissols @danblack87 @flutterby18 @wfh21 @workingfromhomenow @cherryblossom114 @Lovemydaxie @homeworkmum and anyone else I have forgotten.

OP posts:
Whitestar55 · 10/02/2022 11:25

@danblack87 I don't see that written anywhere in our contract. It's about time they ditched the messages in the notes box typed for free policy.

danblack87 · 10/02/2022 11:28

Sometimes the temptation too be naughty is just too much!!!

Gally123 · 10/02/2022 11:52

@Whitestar55 - I commented to she who must not be named when I had feedback on one message to secretary that it was not word for word (I had put "please" but missed off a "thank you") that as it is not paid work, and done freely on our part from the kindness of our hearts that I did not think they could legally comment on what we wrote in the notes box. If it is unpaid we can use our discretion. She just thanked me for my thoughts.

OP posts:
danblack87 · 10/02/2022 12:08

@Gally123: or 'thank you for your feedback'!

wfh21 · 10/02/2022 14:34

@Gally123, what you mean to tell me she who must not be named didn't retort with a put down 😂😂

Gally123 · 10/02/2022 14:45

@wfh21 - she took her time replying and I think she had to be careful if she thought there is just a chance that someone might bite the bullet and take legal advice about all this unpaid work being demanded. In shops it was made illegal for workers who, for example, start at 9am but were told to check their tills etc 15 minutes earlier. That is unpaid work and not allowed. So, we could say notes to secretary are unpaid work and falls in the same illegal bracket and take legal advice to back this up, with DICT8 having to pay back pay as has happened with the Uber drivers in their wage wars. Hence she who must not be named was careful in her reply.

OP posts:
wfh21 · 10/02/2022 16:22

@Gally123 As you are self employed and not been paid, it is critical you get what you are owed for your services. A contract provides you with a legally binding document. I found this online but not much else.

I remember signing a contract, but don't remember anything about working for sod all (and can't find the contract). Is there anyone on here who has their contract to hand to see what the (probably) very small print says ?

Gally123 · 10/02/2022 16:29

@wfh21 - I think I may have a copy of mine somewhere, however I remember having to sign something online once at the log in when they did an upgrade, after there was something in the news about employment issues of which there was no copy given. All I remember is something about agreeing that the rate of pay included sick pay and holiday pay, so I am not sure what use the original contract would be.

OP posts:
carosel2 · 10/02/2022 18:13

Well I have had quite a few with some very long messages to secretary with change this and that etc as stated above, it is ridiculous, there is no way I am typing these for 'sod all' Grin Grin as @wfh21 states. I mean do they think we are stupid! who the hell works for nothing. They need to get a grip and either start paying for this or do the letters themselves. We are self employed, I have the contract and there is nothing in there to state we have to do that for free, they actually state "the transcriber will be paid an agreed fee per typed line exclusive of VAT"!!

carosel2 · 10/02/2022 18:15

... I am lucky because I am just concentrating working for T-pro at the moment. I am not messing around with letters faffing with long messages with instructions to secretaries and not getting any money, what on earth do they expect! They really need to start paying for the characters typed, wherever they are put

wfh21 · 10/02/2022 18:49

@carosel2
" the transcriber will be paid an agreed fee per typed line exclusive of VAT"

  • then surely they should be paying for the note box too ?
  • nothing about excluding the note box ?

I am sure mine is somewhere going to look over the weekend as I think it is worth looking at in more detail.

When I first started the ALT N was enough, then some bright spark (probably wanting brownie points) suggested spoon feeding the secretaries with suggestions of what the drivel dictated "might be" and since then we have clients taking full advantage. One way or another DICT8 are going to have to address this. There is no use stating that they "cannot" when we all know full well they can come up with a solution either, as before, ALTN and that be enough or pay up. I don't expect that lot in the office would work for nothing.

danblack87 · 10/02/2022 18:50

Tasks have been kind to me today ... good - I needed a break!!

Gally123 · 10/02/2022 19:03

@wfh21 - the last I heard DICT8 office staff were paid £26,000 a year but that was about 10 years ago.

OP posts:
carosel2 · 10/02/2022 19:05

@wfh21 - no I can't see anything about note box at all unless I have a page missing, ? I'l have another look, but it all seems to be on one page. The old dictators are still dictating well with few notes, it seems to be the new clients they have drummed up that are doing the lengthy notes, perhaps when they have touted for their business they have pushed this in order to get the business?

Whitestar55 · 11/02/2022 14:13

The office staff seem to be paid the equivalent of the band 4 yearly salary with the London weighting allowance. As for us, 8 pence a line, expected to cover sick and holiday pay as we are working under the exploited role of SE contractor, with the perks being we don't have to do it. OMG what a fantastic job!!

Gally123 · 11/02/2022 14:23

@Whitestar55 - you forgot the perks of working from home using our electricity and having to post a hard copy invoice every month with the quaint old fashion pay cheque method.

OP posts:
Whitestar55 · 11/02/2022 15:11

I think they're struggling to get transcribers now. There can't be many experienced med secs left who think it's worth doing this. In my last NHS job none of the newly employed band 4 PAs, or the 'typists' appointed for the dreaded typing pool, had medical experience or qualifications, some didn't even have typing qualifications, but one jumped from a band 2 clerk, via the band 3 typing pool, then a band 4 admin job to band 5 then to a band 7 deputy manager in the space of around a year.

Cherryblossom114 · 13/02/2022 18:20

@Whitestar55.. thats the NHS..no regards for knowledge, experience and only when it is to help the third party and then you're toast because they now think they know more than you because theyre in leadership role because their face fits.. In my last dept, there was the mother, mothers daughters and daughter's boyfriend and the boyfriend's mother and sharing office..and all given leadership role and only there five minutes

Whitestar55 · 13/02/2022 23:10

@Cherryblossom114, there was nepotism going on at my Trust too. I was shocked at how much it had changed, when I returned after working SE for a while, and not for the better, and the lack of understanding of the need for proper clinical record keeping and terminology was worrying, it was all about targets, streamlining and churning it out mostly by inexperienced staff and the consultants were pretty peed off with it

Cherryblossom114 · 13/02/2022 23:38

@Whitestar55...Oh yes had all of that as well, they try show how quick they could churn out the work quicker than us OAPs. Countless errors mixing up patients with similar names DOB was a classic, never heard of twins with similar initials so,forever mixing them up or merging their records...

wfh21 · 14/02/2022 08:26

I was asked to go for a job interview in the NHS once by a consultant I worked for privately as he couldn't understand why he was getting secretaries that did not last five minutes or who didn't have a clue. Went for the interview with 3 very "Woke" people (felt really uncomfortable) clearly qualified for the job but for all the "inclusiveness" of the NHS these 3 were so hostile (turned out the job had already been allocated). I didn't get the job, but found out it was given to a friend of a friend !!!

wfh21 · 14/02/2022 08:29

and one thing that really makes me angry about NHS nursing staff and admin staff is the constant use of "darling", "my love", "sweet-heart" and the sing-song voices used. Sometimes a normal voice when you are discussing medical issues goes a long way for me.

Cherryblossom114 · 14/02/2022 13:30

@wfh21...constant use of "darling", "my love", "sweet-heart" and the sing-song voices used.
I thought it was just me being too old school..just aint 'fessional 🙂

danblack87 · 14/02/2022 13:42

Hi all, bit slow for me today - how is everyone?

danblack87 · 14/02/2022 13:48

My first job was at a sock factory - typist - lovely people ... thought was v. old school then I was only about 18. When I worked in a Patent Office within in large manufacturing company that was real 'old' school. We were spoken to as Miss/Mr/Mrs whoever and we had to do the same. We had to produce our pens when we needed a re-fill to prove they were fully used. Going back in history ... it was of that ilk, it was like having to take your own coal to work in order to work!!! I think it took about 30 years to sort of move with the times but No-one would dare call your love, sweetheart, babes or any such other ,,, you would have been dismissed instantly or disrespectful behaviour LOL Grin.

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