Bulb energy - anyone else currently with them???

[SpamandSparkle]

Any one else Checking the news every couple of hours just in case they've gone bust?

Me

Very happy

I think they’ll be fine

And if not

We will be fine given gov guarantees

I am with bulb. Not sure what to do. Will be following

Got everything crossed that they don't fold.

Yep. And they have £300 of my money in credit.

@AnyFucker your money is (should be?!?!) safe

www.citizensadvice.org.uk/consumer/energy/energy-supply/problems-with-your-energy-supply/your-energy-supplier-has-gone-bust/

@AnyFucker similar here! Just hoping that they don't go to the wall

Despite being £300 in credit, they recently “recommended” that we increase our direct debit by £20 a month too

I was with Avro who have just gone bust. We are in credit with them, but their website is not accessible either.
My advice would be to download bills and proof of credit etc just incase they do go bust and you are no longer able to access your account. Good luck 😊

@AnyFucker

Yep. And they have £300 of my money in credit.

This is absolutely protected Have you not been listening to the news re this issue?

@AnyFucker

Despite being £300 in credit, they recently “recommended” that we increase our direct debit by £20 a month too

£300 in credit over summer months is not actually that much

Preparing for winter so you’re not hit with a big bill

Yes, I have. I have full trust in the government too that it will not be an absolute ballache to get it sorted should the worst happen

I was with them but am in the process of transferring (to Octopus) as my gas & electricity bill seems to have shot up in the past few months, due to rise again in a few weeks too I believe

Not with Bulb but I honestly think they will be fine.

🤞🏼 for you.

If their prices hadn’t risen so much I would still be wirg them mind, fantastic customer service!

@AnyFucker

Yes, I have. I have full trust in the government too that it will not be an absolute ballache to get it sorted should the worst happen

So what happens to your credit…

You’re automatically moved over to another company by ofcam

Your new supplier pursues the credit and if not successful, it’s taken off your bill.

You’re safe. I’m safe.

We're with them. I'm keeping a vague eye on the news, but I figure there's nothing much to be done and if they do go bust, we'll just be moved to another supplier.

I recently joined bulb, like two weeks ago. My timing was immaculate 🙈.

We got out credit refunded yesterday (only took about 12hrs to come through) I just inputted jew meter readings then requested it in the chat bot incase they fold an it's a long process!
We were showing as having 490 but they refunded about 110 less than that because of how their billing is calculated.

£300 in credit over summer months is not actually that much

Preparing for winter so you’re not hit with a big bill

Doesn't that depend on whether you are with them for just electric or dual fuel? We only have an energy company for electricity and our bills don't vary that much between summer and winter.

@bloodywhitecat

£300 in credit over summer months is not actually that much

Preparing for winter so you’re not hit with a big bill

Doesn't that depend on whether you are with them for just electric or dual fuel? We only have an energy company for electricity and our bills don't vary that much between summer and winter.

Really? But sure you have your lights on much less?

Yes. I was shocked last week when they sent a letter to say they would be increasing my bills by £30 a month. I'm back working in the office and barely had the heating on until the last week!

Sorry if this is dim but can someone explain what being in credit means? They take money out of my account every month so what is the credit?

I'm a new home owner so I thought maybe I'm new to these things but I've never been in credit with a previous supplier as far as I know.

No, just checked and there is a £12 difference between August's bill and December's bill.

They just told me my bill is going from 150 a month to 300! Was thinking of moving to octopus but not sure if it is worth bothering at this point!

@Kerplunkk

I was with them but am in the process of transferring (to Octopus) as my gas & electricity bill seems to have shot up in the past few months, due to rise again in a few weeks too I believe

Mine too. Miraculously they've discovered that I'm not on point to cover my winter bills. More like it they're pulling in cash desperately. I like their ethos so hanging on for a bit.