Well, what an exciting day I had (No not really, come back! Not exciting at all!).
A few days ago I got a new 60+ Oyster Card and was using it quite happily until I got an email to say I hadn't given them details of what borough I live in. That I need to reapply and pay again!
Why I couldn't just upload details of my proof of my address as it is a new card anyway, I dunno.
I did see (when reapplying) that it says something about sending in details of where you live yearly and paying £10/20 or something but I never noticed that before. Apparently they are supposed to send out a reminder email which tells you how to do so but they never did.
Some people are great at filling in forms but not me. Luckily one of the porters (a youngster) knows how to upload photos and scans of passports etc. I have done it in the past but need someone to check I am doing it right!
So basically I got a card for about 5 days (before they will stop it) and have had to pay again for another card. I cannot really understand why they didn't say just click on this link to upload your address.
Yes I am greatful for the card, I reckoned it would stop by the time I was able to use it. But found it all a bit frustrating.
Ok owing to my own ditziness I lost the bus pass, my laundrycard and my bank card! I have had to go online to various places to let them know I have a new card but it is just the frustration of the bus pass that got me!
I was not even meant to be at work today but came in to use the phone and computer!