We tried online shopping a few times. Loathed it.
They bring a billion plastic bags. No it doesn't matter that they recycle the bags. We don't use or need carrier bags. It's important to me to reduce not recycle. I don't want crate clutter, either.
Dunno about nowadays, but 12 yrs ago, they charged for delivery: I can cycle to supermarket for free.
I can get £60 of stuff in panniers (ok, £40 if Lidl) and £100+ if I take the trailer. Cycling meets my needs. So low carbon delivery compared to vehicle delivery. I think online shopping the items are actually chosen at a superstore within 30 miles? And then transported to homes in the large van.
Lidl doesn't do online shopping. We buy about 1/4 of our stuff from Lidl.
Substitutions: so hard to figure out what to get. Inevitably said no subs and ended up having to go to supermarket anyway.
We end up having to go to supermarket for something else forgotten anyway.
Inconvenient, having to wait in & not go get stuff when I needed it.
Planning headache, trying to calculate how much we needed until next time rather than play by ear and just buy when we need.
Some delivery drivers are pillocks to other road users.
Local supermarkets are open until 9pm (rural east Anglia). Usually can get to when I need to, so not like my physical shop opportunity is restricted.
In favour of online shopping, it's easier to find stuff online than searching a physical shop. Am still not used to how our Sainsbo reorganised itself a year ago.