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How do I ask for money back?

133 replies

PomBearAnyOne2 · 21/05/2019 19:12

I’m in a bit of a pickle and it’s starting to stress me out a bit as I don’t know what to do.

A colleague who I don’t know particularly well, we aren’t close but chat in passing we are FB friends as she adds everyone.
She was admiring a new bag I had bought. She was asking loads of questions where she could get it from, how much and did it come in other colours. I said I had ordered it from America but it didn’t turn out to be such a good buy as the shipping was extortionate and I also got stung by Royal Mail for import / customs fees (can’t quite remember the correct term)

A few days later she started admiring it again, I said my mum also wanted one and I would be ordering if she wanted me to order her one. I sent her the web link through FB that night and she picked what colour she wanted and I ordered it. And sent her the order confirmation screen grab with the price showing.

That was about 2ish months ago, the bags were dispatched within a day or two but they have been stuck at DHL in America for weeks. I only had the Royal Mail fees card the Saturday before last. I went to the sorting office to pay the fees and collect the bags. And gave the bag to colleague last Monday.

She was so very grateful and thanked me and even bought me a small box of chocolates as a thank you. But at no point has she mentioned or asked how much she owes me.

I spoke about it to DH and he is under the impression she thinks I’ve bought this as a gift for her hence the chocolates.
I think he may be right as surely you would ask how much you owed?

I said to him how do I ask her for the money and he said write it off as it’s far to awkward to ask for it now over a week later and I should of mentioned it when I handed the bag over, but with the shipping and RM fees it’s just short of £100 and I really don’t want to write off that amount.

WWYD, would you ask for it? If you would what would you say?

OP posts:
Stiffasaboard · 23/05/2019 20:32

Fingers crossed!

AdoreTheBeach · 24/05/2019 05:49

Wondering if there’s an update OP. Text sent yesterday morning. I’m hoping she’s replied as no reply is a not very kind reply in itself.

BusterGonad · 24/05/2019 06:56

I know this is most unhelpful but I wouldn't have given her the bag until I saw the payment!
I hope the cheeky fucker has paid you op.

FiremanKing · 24/05/2019 09:37

Have you heard back from her, op?

crosspelican · 24/05/2019 09:41

Blatantly here for the update. I'm glad you emailed her.

RestingBitchFaced · 24/05/2019 10:56

Any reply yet

Pugpigprick · 24/05/2019 11:10

Did she know how much it was going to cost?

She could have thought it was either a fake or a cheap bag? Maybe she was silly enough to think it would be closer to £20 and didn't really know the cost of shipping.

How did the conversation go? Did you tell her the price before you ordered it or just after you had bought it?

Either way she should have offered to pay for it even if she thought it was a gift.

FiremanKing · 24/05/2019 11:17

@Pugpigprick

We have to keep repeating this throughout the thread - yes the op made it clear how much the bag cost before ordering it.

VaggieMight · 24/05/2019 11:45

This reply has been withdrawn

This has been withdrawn by MNHQ at poster's request.

spiderlight · 24/05/2019 16:36

Any luck, @PomBearAnyOne2?

fedup21 · 24/05/2019 16:39

Next time-tell the person you’re ordering for how much the item will cost before you order it. And don’t hand it over till they’ve paid’

Applepieco · 24/05/2019 16:41

Let’s hope she’s not boarded a plane, leaving the country, whilst clutching the bag....Grin

Jenasaurus · 24/05/2019 16:47

Waiting to see if you have had a reply or even been paid yet? Hope your bug has subsided too

FiremanKing · 24/05/2019 16:48

@fedup21

If you had read the thread you would have seen that the op told and showed the colleague the cost beforehand.

Scion457 · 24/05/2019 16:51

Place marking for the reply! Hope it’s easily resolved OP.

Pizzaaddict · 24/05/2019 18:56

Hoping op lets us know what happened!

mondaybluesgoaway · 24/05/2019 19:03

I really want to know if she replied!

Nquartz · 24/05/2019 21:37

I hope the OP hasn't been fobbed off by handbag CF (bagzilla?!) & decided to forget about her money Angry

gamerchick · 24/05/2019 22:03

I dont think the OP is coming back.

SummersB · 25/05/2019 06:48

I’m totally overinvested in this thread now! I need to know if that’s bag has been paid for!

Ruru8thestars · 25/05/2019 07:02

I hope your message worked

agapanthus1979 · 25/05/2019 07:08

Me too, SummersB!!

BooksAreMyOnlyFriends · 25/05/2019 13:07

Come back OP!
Hope you got your money.
Also, we need a pic of this amazing bag Grin

flumpybear · 25/05/2019 13:11

Glad you sorted it, did she pay up?

FiremanKing · 25/05/2019 13:22

@SummersB

I keep checking!

Op, we need to know the outcome please!