I need some help to decide if what I did was ok, I felt right about it in the moment but then this poor woman cried and I feel worried I did wrong. Tell me what you think.
I was at a busy playpark yesterday with lots of children. There is a tall treehouse thing which has a slide out of it. There are steps around the back to get up to it, but doing this is out of eyeline of the slide.
There was a small boy, probably nearly 3ish, at the top of the slide he wasn't coming down but wasn't letting anyone past. His mum was at the bottom of the slide cajoling him 'come down x, come on darling, ok well let the other children come down etc'. He wasn't moving, this continued for 3 or 4 minutes. During which time the queue of children waiting snaked all the way back through the tree house and down the step sections.
Not sure why, but then he turned and started to hit the other children around him. Really hitting hard, one little girl next to him in particular was getting beaten around the head and face. His mum then walked off around the back to go up and get him. Lots of parents at the foot of the slide were shouting at the little boy to stop hitting, there were 4 children crying from being attacked and he wasn't stopping. So I ran up the slide to get to him and took his hands and said 'don't hit them, it's not kind'. The mother then appears behind him and sharply tells me 'I can handle this'. She lifts him down the steps. I go back down the slide.
A few minutes later she appears beside me telling me she doesn't think I needed to intervene, that my child wasn't in danger from him. I told her that none of those children up there were my children actually, mine had changed her mind and left the queue. I calmly told her that he was hurting and scaring the children and I couldn't let him do that. She said 'he is very tired and only little' so I replied ' I totally understand that, we all have days like this, but I had to step in, he was really hurting them'. Then she burst into tears. I told her it was ok, we all have days like this. But then her friend came over, gave me an evil look and took her away.
I feel bad now that she cried, but I also feel like there were 4 children crying and scared. Did I do the wrong thing?