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Being bullied working from home

375 replies

Ceriane · 30/07/2020 02:47

So, I have been at my current job for 2 years and work with a really nice, friendly team. Have been working from home since March and quite enjoying it, no problems. However, in May we had a new line manager, and it didn’t take long for her to get her feet under the table. We were all really welcoming and settled her in, but after not very long she began running it like and absolute dictatorship and is making my life a living hell. We now have to log it on our screen if we leave our laptop for any reason such as to go to the loo or make a drink, and we are quizzed about it if it happens to be at a time she happened to want to ring us. We have to answer every e-mail she sends straight away (within seconds or she rings and asks why it hasn’t been answered) regardless of how many other emails we have or what else we might be working on and she is constantly emailing and ringing me. She has said that we have to log everything on a calendar for her to read as to exactly what we have been doing and when and will query it as though we are lying, if she sets a task she demands that you inform her how far you’ve got with it at the end of every hour and will ring me after about 15 minutes and accuse me of not doing it and say in a really creepy, deliberately intimidating sing song voice “if you have been working on this since 11.10am as your calendar suggests, then how come...” she will quibble down to the nanosecond everything you have said you’ve been working on on your calendar. A lot of our systems are shared and she seems to spend the entire day checking I’ve done what she has said straight away. I’m a well meaning person in my 30s and have never given her any reason to mistrust me. Every interaction I have with her she is really aggressive and quite abusive. You can’t relax for a second. She quizzes me on what time I started, we have to email her to let her know we have logged on. I can start any time between 8 and 9 and finish 8 hours later. If I send the email at 8.07 and then out of habit put 8.00am started working on such and such she rings me and I get the sing song voice “If you started at 8am as your calendar states how come I never had an email until 8.07?” She micromanages my every move! She has changed all our systems and made them unnecessarily complicated and she will check that you have followed every detail of this. If there is anything you have forgotten to do or been confused by she copies another more senior member of the team into the email detailing the errors and a lot of the time they are perceived errors because she has got confused. If you ask a question regarding any of her new systems she comes back aggressively with “we went through this yesterday, you said you understood. What is not clear?” If she asks you to do something and it takes longer than she thinks it should she rings and says”I’ve asked you to do such and such WHAT is the hold up?!” I’m fairly new to taking minutes, and in most jobs people say I’m really good at anything that involves writing. She doesn’t seem to understand why I can’t just ping them over to her an hour after the meeting and instead of commenting on the detail or if it’s well written she will say “not all of the bullet points were in a straight line, if this had have been for a bigger meeting there’s no way we’d have been able to send these out”. If she has been confused about one of our systems, she assumes I have got it wrong and when I’m in the middle of constructing an email back to her to explain the process, she will constantly email me asking why I haven’t e-mailed her back. I had to email her twice to say “can you just give me a minute, I’m looking into this” before sending her the big email explaining it. The list of examples goes on. She will accuse me of not attending meetings when she has got the time wrong or of not having my away sign on if I’m on my break when weirdly she always seems to need to “urgently” ring me at that time. She even went as far as to take a screenshot of it and sent it to a more senior manager. She just constantly rips me to shreds over things that I’ve previously had praise for in other jobs. She won’t let me decide how to plan my own workload or to jump to a different task to break it up a bit, if I do she speaks to me in the weird singsong voice again like she’s caught a wayward child doing something really naughty. I’m a grown adult with a flipping degree and a lot of experience, plus I’m well meaning and work really hard yet she makes me feel at best, incompetent and at worst like a criminal. I could go on and on there’s so many examples. My nerves are in shreds and she’s actually made me really ill. She’s never even worked in the office with us, she doesn’t know us, this has all been during the lockdown and working from home. She is by far the worst person I’ve ever worked with and to be honest ever met in my life! I just don’t know what to do!

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Ceriane · 30/08/2020 15:04

Oh believe me I did, when the OH Dr said that I did let him know that this was down to the stress she puts me under, and I quite often now leave emails and carry on with what I’m doing and think to myself “I’m doing this first, she can wait!” I do need to apologise less, sick of just accepting everything is my problem. I actually have a degree, that I’m not using at the minute. This is a for now job so looking to move on never planned to stay forever, I am looking for another job, just difficult in this climate s trying my best to hang onto this one for now.

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MagentaRocks · 30/08/2020 15:28

What a nightmare. I trust most of the people I manage to do their job without direct supervision, all apart from one that is hardly ever in and going through a serious disciplinary. I am working from home and remotely manage them and any checking up is usually from a welfare perspective because of the nature of the job. My line manager also trusts me to get on with my work and I have been working at home for months. I really hope HR do something. No-one should live in fear of going to work.

Ceriane · 30/08/2020 15:48

Thanks. That’s how it should be!

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OldBean2 · 30/08/2020 16:09

I just wanted to say I have RTFT, and I want to say well done on sticking with it all and taking it to HR.

WaH should not be like this, I work for a great boss, he just wants the work done in time and a sorry if you have cocked up. A couple of weeks ago, he rang me after he received some inaccurate feedback about himself, really upset and wanting to talk it through. He made me feel important because my opinion mattered to him and I was flattered that he spoke to me. He treats everyone in our offices as an equal, which does not always happen, but I hope you get someone like him to manage you soon.

Remember you are a great worker and someone will be along irl to remind you of this.

Plussizejumpsuit · 30/08/2020 16:11

Having line managed people myself I never understand how people have the time to micro manage people. This sounds awful op.

Ceriane · 30/08/2020 20:41

Thank you

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Wallywobbles · 30/08/2020 22:14

Well done in a really tough situation.

Ceriane · 01/09/2020 10:42

Thanks

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Ceriane · 11/09/2020 18:08

Been to HR. There is an inquest. Had to fill in a stress risk assessment with her. She was sickly nice for 3 weeks and now she is worse than ever. Today I wanted to throw my laptop out of the window and just scream!!!! So upset by her😥

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RandomMess · 11/09/2020 18:24
Thanks
Jaxhog · 11/09/2020 18:38

No offense Op, but I'd be interested to hear her side of the story. Speaking as a former Manager, there is often a wide disparity between the Manager's perception that people are skiving off every 5 minutes and the employee's woe at being able to do exactly what they like. It's also possible that your Manager has been told to sort out her lazy bunch by either her Manager or HR.

(Can I suggest you might help yourself by communicating a bit more concisely? Some of your posts are long, rambly, and without breaks which suggests you may not come across as clearly with her as you could.)

Jaxhog · 11/09/2020 18:39
  • NOT being able to do as they like'
Whym · 11/09/2020 20:06

This sounds just awful for you OP. I’ve been micro managed by a work colleague and found that dreadfully draining. You have my full sympathy. I agree with the suggestion of making her ‘wait’ until you give her a reply/ email back. I know sometimes you just want to deal with whatever it is they’re asking but take a step back, breath and continue.

Ceriane · 11/09/2020 20:21

Jaxhog I work nonstop! I’m definitely not lazy, and she has even said that! At work I don’t ramble. It’s only because of the effect this is having on me emotionally!!! I tend to just nod and agree. I’m really not a very confident person which may be why she is targeting me.

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Ceriane · 11/09/2020 20:21

Thank you Whym.

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OldBean2 · 12/09/2020 12:58

Just seen your latest posts, go back to HR and continue with the diary and write contemporaneous notes of calls.

You should not be dealing with this, you may have to raise another complaint and encourage colleagues who have similar issues to do the same.

Ceriane · 12/09/2020 15:19

Thanks Oldbean2! I will do. I know there is another colleague making similar complaints. She reduced me to floods of tears yesterday 😥

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Aridane · 12/09/2020 16:04

No offense Op, but I'd be interested to hear her side of the story.

Actually on the context of this thread, that is a tad offensive

elppaenip · 12/09/2020 16:26

Email her first thing in the morning to tell her that unfortunately your phone has been broken and you are waiting for a replacement to arrive. So in the meantime you won't be able to answer any phone calls.

Make good and sure that you keep every single one of her emails - print out hard copies if necessary, don't rely on them being stored on your work emails.

Ceriane · 12/09/2020 16:38

Thank you Ariadne 😊.

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Ceriane · 12/09/2020 16:39

Thanks Elppaenip. I have kept copies and evidence. Unfortunately can’t get away with that one as all our work calls are on Skype. ☹️

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Kaftankween · 22/09/2020 07:18

How’s it going op? Any improvement?

Ceriane · 22/09/2020 08:48

She had a 3 week visit from the 3 spirits and now is back to her usual horrendous self, can’t see it changing. Will have to find something else, but really difficult in this climate.

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Kaftankween · 22/09/2020 09:16

I am sorry to hear that and sorry that no one in HR is really helping you.

Before you leave could you have a last ditch attempt to tell her (either alone or with also struggling college) that your personal styles are clashing and that you're just not able to work effectively in the way that she works. Failing that, both you and also struggling colleague go off with stress? Then surely they'd have to act.

Ceriane · 22/09/2020 10:26

Thanks. I have had several conversations where I have been really honest, and things have improved a bit, but not completely. At least WFH I’m a bit more distanced from the situation! Thanks for asking.

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