It is impossible to get mental health support unless you jump through hoops in just the right way.
This means if you don't present in the correct fashion they won't deal with you. The jobsworthiness of the whole system is appalling.
It does not remotely surprise me that some of the most vulnerable individuals fall through the cracks as a result because, frankly they are so mentally unwell. It's a lanyard class bullshit issue, where those who designed and run the system haven't the faintest idea about the complexity of the needs of patients.
It's one of those where you are supposed to fit the system and yet these are people who need the system to fit them.
It is not fit for practice.
And by the time you have already lost trust in 'the system' you are already lost. It doesn't deem people in this situation worthy of helping imho.
The police are absolutely shocking in terms of dealing with mental health related issues which only compounds the problem as they end up dealing with issues due to the absence of mental health provision. And they only serve to make matters worse for many whom they deal with as a result of their poor training and understanding.