Not RTFT but really surprised at the reaction here. Firstly, if we accept that trans people have a right to exist and function in everyday society, why is it surprising to find a trans person working in an M&S store? I am not a fan of M&S (their undies have definitely gone down hill in recent years) but I suspect they didn’t deliberately recruit this person to work in the lingerie section but moved them there when staff was low.
Having lived in London all my life I am no longer surprised to see men in any space. I regularly observe male staff in the lingerie dept in stores. And, in my uni days I would frequent the large M&S at Marble Arch, the lingerie dept of which often had more male shoppers than female at times as there would be (wealthy?) Arab men shopping for their wives buying lingerie in bulk. No one at M&S refused their business. And why can’t a husband shop for his wife etc?
i have greater concerns about the increasing lack of women only spaces as more toilets are converted to gender neutral - just last week I visited a well known UK location with DH and the kids and was saddened when my 14yo dad reported a man (not trans) using the women’s (not gender neutral) toilets because there was no loo roll in the men’s. We have created a free for all when it comes to gender and we cannot be alarmed when a cis male is in any of those once safe spaces for women any more.