Got a reply of sorts from thf BBC
The most pertinaceous paragraph, IMO, is:
"We wanted to let you know that we have referred your complaint to the relevant people and are still looking into it. We regret that it may take a little bit longer before we can reply. Please wait to hear from us before you contact us any further – we appreciate your patience."
Who are the "relevant people"? Those who wrote and/or approved the story? The body whose press release the Beeb more or less copied anc pasted?
Is the BBC just flapping about trying to find a form of words that won't annoy someone?