One shop having a trans flag in the window has nothing to do with the current trading difficulties the company is facing.
They recently (last year) spent a lot of money opening a massive new HQ, they also spent money acquiring the Garden Trading Co, they've lost their CEO earlier this year, they have a tricky pricing point which doesn't really target any consumer bases property and they are constantly offering discounts or sales, they've been hammered by freight costs, energy costs, and wage costs, they have had supply chain issues, and most recently the cost of living slump has seen them off. In May their trading update was actually a little promising but their position has been shaky for a while.
Basically they spent a lot of capital a very unlucky time and can't recover in the current economic climate. The few sales they will have lost from the incident this thread was started for will have had no impact.