This whole thing smacks of a setup. She was all set up to go to film the staff at the front counter, yet got no filming of the alleged perpetrator, or description other than a "penis".
Once more, for those who haven't been paying attention, you can't just go and film naked people in a spa. If she had done this, she would have been arrested.
The staff indicate there did not seem to be any trans people in the facility on the day.
The manager in this video says that the person claimed to be transgender so they had to led him into the women's spa because they're not allowed to discriminate against transgender people. Local laws say that this means a man claiming to be a woman has to be treated the same as a woman.
And quite frankly, the trans people I have met are most discrete around their bits, like any other person. They generally dont wangle them about in public and prefer individual changing rooms.
So are you saying that this person wasn't really trans? That he was a man pretending to be a transwoman? I thought that never happens.
I think I've said all this about 3 times already, as have lots of other people. You could just read the thread Mishy.