I appreciate the patience too, but it's really coming down to, 'its just too hard work and time consuming to check and care about everyone's views equally so quicker to just impose a political view for our convenience, oh well'.... questionable
Sorry, but it really isn't that at all, and that suggestion totally ignores the many reasons I gave to you as to why.
It's economy of scale for the most part. We do not set the trends because in the larger scheme of things our organisation is tiny. It caters to less than 0.5% of the UK population. There are much larger organisations who provide much the same service on a far larger scale, and those organisations do indeed carry out much of the legwork that goes into establishing accepted best practice, terms of reference etc. We are not directly subservient to those larger organisations as they are not our commissioners, but we do look to them for guidance, we do have some agreements with them that are more akin to a 'memorandum of understanding'.
If anything we do is simply a question of 'hard work and time', it gets done. Period. People who work in third sector will tell you that there is absolutely no paucity of either in charitable organisations. We are bound by the strictures of our contracts and the terms of our funding, so invariably, what restricts us is funding first and foremost, and remit secondly.
Considering that biological women are 70% (approx) of our entire user base, it would be pretty bloody stupid if we just wrote them off as 'not the group we have to be really scared about offending'. People do not qualify for our service based on sex, but it does have a significant impact on how we can best provide the service to them, it has ramifications for what we can do with them in terms of signposting, referral onwards etc, so to imply that we simply don't care about them because of the fact that one specific term might be used on an infrequent and very limited basis is nonsense, not borne out by the fact that women record an almost universally positive response to our service and voluntarily return over and over as repeat users.
The organisation itself is overwhelmingly staffed by women, guided by a board that is majority female, and commissioned by a panel that is entirely female, so If we simply didn't care about offending women, then I'm pretty bloody sure it would be noted in short order and addressed.