Just starting Ep 4 - I liked the book and am enjoying the series, although it's hard to watch in some places because it's so raw.
AK as a Dr isn't supposed to be likeable - he's human. He behaves badly, is lazy, impatient, nasty, caring, tired, interested, overwhelmed - a flawed human being just like all of us.
I think it's a very interesting view into how HCPs are viewed, as it's a huge taboo to make a mistake because the consequences can be so profound and life-changing, as seen in Ep 1. But HCPs are human and we all make mistakes, yet society behaves as if HCPs should be beyond making mistakes, despite the fact that this is not ever going to be possible.
The fault here is in the system which exacerbates the likelihood of these mistakes being made, by under-staffing hospitals and relying upon exhausted people who are at the limit of their patience and their concentration. The system which treats its staff as if they should be automatons - no room for emotion, no time for breaks, not even to go to the toilet. Is it any wonder that compassion fatigue bleeds through into patient interactions?
I don't find the humour or terms offensive - it's gallows humour and so common in emergency care professions, because it's what gets you though the day. You have to detach, otherwise you'd never cope.