DH thought Miss Bland came across as a bit of a 'nan' figure, but I teach in secondary and couldn't do my job without the support of the pastoral team, who are best placed to build relationships with pupils and their parents. There's a few Miss Blands at my place and they're all great.
Glad none of my Y7s have started with any boyfriend/girlfriend talk yet. Some of them are more interested in Harry Potter and Lego (bless 'em).