I'd thought it best to remain a lurker and not say what I thought about the Perfume Society incident but I don't think they're incompetent, I think they've struggled to rectify a problem caused by a load of greedy mumsnetters taking advantage of what was clearly a glitch (except the OP who encountered it after placing their order). And even if there was any doubt about whether it was a glitch, once someone was able to order 2 it was glaringly obvious.
You all do you, it's not my business but maybe lay off refferring to it as a debacle or them as incompetent as though they did something wrong. If you got your freebies, well done you; if your order was cancelled or delivery recalled, well done them; if weird things are still happening it's because they clearly haven't gotten a handle on what must have been an unprecedented, unforeseen and possibly damaging situation.
I'm not them, nothing to do with them, just a new fragrance fan who's been enjoying reading what people are using and recommending lately but who was a bit upset to see what happened to the Perfume Society.