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No Next sale preview

84 replies

CeCe45 · 15/09/2024 15:39

I’ve just booked my Next VIP sale slot and can normally preview although I don’t have this option this time, anyone else?

OP posts:
NoWordForFluffy · 15/09/2024 15:44

It says my preview is coming (about 24 hours before my slot). Bit odd, but they presumably have a reason for it!

NoWordForFluffy · 15/09/2024 15:45

Here's what it says.

No Next sale preview
CeCe45 · 15/09/2024 15:46

Ah I just have the “your sale slots starts in - xxx” no preview. Annoying, I normally write down codes of what I want!

OP posts:
Arafon · 15/09/2024 15:54

I booked mine yesterday morning and had a preview, it's still there I just checked.

CeCe45 · 15/09/2024 16:21

Arafon · 15/09/2024 15:54

I booked mine yesterday morning and had a preview, it's still there I just checked.

Oh strange, I’m abroad with work at the moment I wonder if that’s why

OP posts:
Vtfgtyfr · 15/09/2024 17:15

Not all people will get to see the preview (inc. myself). Some get to see it straight away, others the day before, others don't get to see it. I am fuming, I spend a fortune with them

Vtfgtyfr · 15/09/2024 17:18

Apparently it's something new they are now doing and you need to meet a certain criteria to view the preview. I assume maybe customers that don't spend much with them to encourage them to do so. Although would like to know people's opinions from these that are able to see the preview/those that will get to see the preview before the sale

Vtfgtyfr · 15/09/2024 17:20

What time slots did you both get? I wonder if it has something to do with that

Arafon · 15/09/2024 17:22

I got Wednesday at 2pm, I'm glad I got a preview as I will be on holiday so will have to do it on my phone, probably with a poor signal so needs to be as easy as possible

lemonyellows · 15/09/2024 17:22

Grr I haven't got a slot this time it seems bah

Singleandproud · 15/09/2024 17:24

I have a slot for Wednesday and got access to the preview straight away.

I'm after a 4 seater dining room table and chairs but they only have 6 seater ones in the sale. Lots of sofas etc if anyone's in the market for those.

I don't order that often most recent purchase was £150 on 5 x grey suit trousers for DD school uniform in the Summer and the occasional basics top up during the year.

notnorman · 15/09/2024 17:26

How do you get a preview? I spend thousands

NoWordForFluffy · 15/09/2024 17:53

Vtfgtyfr · 15/09/2024 17:20

What time slots did you both get? I wonder if it has something to do with that

Weds 2pm. I don't spend a huge amount with them, tbh.

Arafon · 15/09/2024 18:33

They put the invites on the account at different times too, last time mine didn't appear for a day or two after the first ones and I got a not very good slot, I don't think spending has anything to do with it, I always seem to get a slot and probably average spender. Last thing I bought was a couple of pairs of Levi's from clearance a couple of weeks ago and some full price nightwear about a couple of months ago

CeCe45 · 15/09/2024 19:06

I have Wednesday at 3pm, I spend quite a lot with them too! Annoying as I’ve always had the preview option before. I would also like to know how they decide who’s gets the preview or not!

OP posts:
Kitkat1523 · 15/09/2024 19:16

Mine usually comes the day before

redtrain123 · 15/09/2024 19:17

I’ve not had an invite. (Off to double check emails).

Arafon · 15/09/2024 19:24

Did anyone get a pop up about 2 or 3 weeks ago telling them they had a slot, it popped up nearly every time I went on the website, that is a new thing

Kitkat1523 · 15/09/2024 19:34

Kitkat1523 · 15/09/2024 19:16

Mine usually comes the day before

I just checked and I have the preview now

Vtfgtyfr · 15/09/2024 19:36

From what I can see it seems to be those who spend the most don't get to see the preview. I too spend thousands. Got first slot on Wednesday 2pm but no preview 😁. Maybe to give those who don't order much a chance at getting some bargains and encourage them to be a future bigger buyer but so annoying

Vtfgtyfr · 15/09/2024 19:37

Yes I got that pop up quite often too

Vtfgtyfr · 15/09/2024 19:39

.

addies · 15/09/2024 19:45

I'm in the same boat. I spend a lot, have the first slot: Wednesday 2pm, but for the first time ever I have no preview and no message to tell me one is coming. If this is a new thing they're doing with new criteria, why haven't they made anyone aware or sent out guidance? I'm really annoyed.

Kitkat1523 · 15/09/2024 19:54

I have a Wednesday 3pm slot……I spend about 80 quid each sale ….I have the preview already

DietrichandDiMaggio · 15/09/2024 20:07

I have a tab saying view sale preview, but when I click on it, it says 'sorry the sale hasn't started yet'.

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