Why the long drawn out explanation and the subsequent back tracking?!?I think the above posts were spot on - nothing personal, just factual.
The prolific purchasing and posting order details and pictures (and subsequent numerous returns) means it’s incredibly easy to identify customers on here.
Come on, it’s just naive to think otherwise 🙈
I actually emailed Toast at the time to ask why they are shilling on Mumsnet and why they magically decided to make a winner a highly active poster on this thread - they of course denied all knowledge of this, but I brought it up in a London store when I picked up some glove and was met with a smile and the words ‘no comment’ - fair enough, but let’s not pretend. It matters not whether the recipient knew not of what they did!!
Anyway I love reading these threads - used to be a massive Toast purchaser, but realising the cuts did me no favours, knitwear bobbles like a bitch and beautiful high quality items could be found on sale on par with the non - prices. Mid - end of eg Matches / NAP sales actually often match Toast sale prices.
I did make a fantastic profit unloading much of my wardrobe on eBay over the last few years and what struck me was why so many people resell. There are gazillions of Toast items on every platform going - almost like buyers remorse, or after one or two wears it’s decided that actually the item perhaps does not quite work. I found that since I’ve moved away from the brand I no longer have such a huge and consistent wardrobe rotation, which gave me food for thought.
Even Toast themselves are doing it - question is why on earth people are giving clothes back for free (it’s clear many are historic and recent circle items) and why anyone would repurchase paying a company x times over to sell the same goods - crazy.
There are so many sumptuous brands out there I do sometimes read this thread and wish you all would perhaps compare / scout out other brands. Toast is a mid range (quality) brand where the cost is really not on par with the quality and has slowly gone downhill over the years. I do think items are overpriced now.
- dyed garments should not be staining my skin and soft furnishings
- knitwear should not look like a cheap bobbled rag after a handful of wears - this I found to be a consistent issue
- sizing should be consistent (I honestly cannot understand why this is deemed charming) this is so detrimental to the environment and the merry go round of multi purchase / returns has clearly had a knock on affect on Toast’s balance sheet to the extent that there have been issues with PayPal refunds at one point - outrageous.
- shirts and dresses should not need to be pinned as a default due to poor cut / inability to design for women who have normal proportions
- Can you imagine spending ££££ and receiving items scrumpled up like rags in a paper bag from any other brand? If people did not steam / iron and instead swiftly returned, Toast would soon sort this nonsense out.
I could go on and on and on ….
I still have a few items from past past past seasons that didn’t make the cull - a beautiful wool cotton seersucker check dress, wool and cotton Alix pants, a couple of Gabi pants, a beautiful heavy weight cotton dress, a couple of shirts, an old pair of shearling mittens which are very warm, oh and their very old cashmere comb which is wonderful.
I think everybody should relax. 1st world problems discussing clothes should never be taken any way other than lightly (and with a sprinkle of light humour). This is - whether you agree with it or not - a 'great' marketing thread for Toast and it’s absolutely fine to acknowledge this.
I like these threads, everyone is very sweet to each other which is quite charming 🤩