@faustina I sent the jacket back today so it should be with Toast by the end of the week.
I haven’t tried a Toast jacket before so can’t really say what my usual size would be, but probably a 12. The 10 was a bit tight on the chest. Mediums in jumpers fit me well but the needle cord shirt in a 10 was a bit big.
Good luck getting one via the chat, or maybe call them. Cancelling your whole order due to their glitchy system and then taking so long to tell you is appalling customer service and they should try to accommodate you in getting at least some sale stock via returns. Please let us know how you get on.