Styled by Susie - anyone done it?

[Alanis41]

Hi all, I've been following the tribe group on Facebook for a while but just wondering if anyone here has tried it. I can't seem to get to the bottom of what they advise, seasons etc. Is there something similar closer to London. And she keeps advising chunky trainers, is this a thing now?

I also agree with mabelmoo23 but I think the problem is that you can't choose your stylist. A friend of mine wants to do the online style analysis to get out of a rut but she's not keen on being styled by someone who has just been trained and has questionable style herself. However, you don't choose with the onlines. Well when I did it, there was no choosing. For the personal shop , I guess you do? In any case, the price should be different. I'd love to do some styling of the stylists though. My biggest irritation is the make up!

I'm pretty sure that in the earlier days when it was just Susie and Sarah you used to be able to choose.

Choosing would be sensible from both a client and stylist perspective.

The clients can select a stylist who is in their price point and/or has a style they like.

The stylists have goals in their career to move up and become more knowledgable. Much like hairdressers moving up through a salon as someone else said above.

I wasn’t given the option of choosing my stylist when I did mine recently, and this was after SBS added the newer stylists

I didn’t get an option either, and I had mine done when it was only Susie and Sarah. To be honest, because of the fairly generic nature of the analysis, I don’t think it makes much difference - different if you are having an online or real life shop of course, when it would matter more.

I've just seen a post on this forum from someone asking if anyone could recommend a "mum friendly" stylist, possibly online. I did wonder if it was planted to see if anyone would recommend SBS.
I haven't used her services but do follow her on instagram. I think it is really poor to take people's money for a service and be so unreceptive to feedback.

Haha the mum friendly stylist request post is about as genuine as the sunglasses stunt

I've just seen that. How wonderfully predictable

And with a capital O for Online 😂

Aw, I fell for that and tried to be helpful! I’m a twit.

I paid for a gold analysis when I was feeling really down about myself and was hoping it would be a kick start into a brighter period. The email was so false I couldn't believe what I was reading. The PDFs are generic and actually not helpful to me.
Not sure if my colours are right either.
I feel a little ripped off and sucked in. I'm no better off than before! Just poorer....

Who did your analysis Lyra?

I also paid for a gold style analysis and felt exactly the same as Lyra. I'm pleased that so many enjoyed theirs and got a lot from it but I didn't 🙁. I wish I'd been analysed by Susie or Sarah who has been doing it for years as opposed to someone who had just recently been employed.

I'm wondering if anyone did the Platinum - that's with the video. Wonder if that is more helpful and a space to provide feedback?

Lyra and Wisteria have you complained? If you think the service is poor then you should! It’s your right as consumers. I feel bad for you both

This thread makes me wonder how many women are actually out there who have been sorely disappointed with the service they have received from SBS...

It's sad because all of the heavily moderated FB and insta feedback makes it seem as though everyone has had a wonderful, life changing experience as a result of their analysis. And clearly there's a lot of women who really don't feel like that.

You can't complain as she says you are just being nasty.

I do think if you're putting yourself out there to provide a service and take peoples money then there needs to be an honest feedback system. I always respect companies so much more when they acknowledge negative feedback and try to put it right. Very immature to simply say it's 'not kind'.

The PDFs are outdated I think and need updating. It makes me wonder whether people who have paid for the service (like me) would get the PDFs again if they were to be updated or whether we'd need to buy again. Mine have a few bourjois recommendations which are now very hard to find in the U.K plus another few things.

@lu

@lumene Sarah actually did mine, it was before the new stylists.

Wisteria I'm sorry you felt the same.

It just felt like a lot of money for not a lot of content really. I was going through a lot of health stuff so didn't even think of complaining; put it down to my fault getting suckered in!

I'm the same as you lot - paid for gold, got a very OTT covering email going on about how absolutely gorgeous I am and how amazing my figure is and my eyes and totally stunning and blah blah blah. I didn't pay someone to just churn out fake compliments. I wanted some no nonsense advice about what suits me and what doesn't! I felt really disappointed by the information - the links to jeans took me to broken Web pages. On one section is says avoid straight leg trousers then on another page it says 'try straight leg trousers!'. It doesn't look very professional which is a shame as it would be really easy to sort that out and make the images the same size, and put a smart booklet together.

I'm also confused about my season. Apparently a summer but feel I look washed out with muted colours. I've been sticking to jade greens and blues which seem OK but dusky pinks and lilacs don't seem to be doing it for me. But that might just be me getting used to it.

I've had so many posts declined by the admins i just don't even bother know.

I do give honest feedback on others photos though. I just word it very constructively and only write it if the person has asked for feedback. Not when they've said 'love my new... Whatever, aren't they great'. A lot of the time I think 'not really'. It seems a bit ridiculous to not be able to tell someone something doesn't suit them when the majority of us on the fb have paid them to tell us exactly that! I don't want to walk around thinking I look good when I don't and I'm sure others do too.

Like others, i also gave some info about what I didn't like (my knees!) and it says try and aline skirt in the summer with sandals. Well, no, because I have fat weird knees! Haha

I read part of a post on the Facebook page this week with some poor woman desperate to just say something honestly getting such a patronising wrist slap from admin. ‘Just think how you say something’. Not everyone is a troll, it’s so defensive.

The documents definitely need updating especially given how much they charge for the service and the fact that the bulk of the analysis is the actual documents at least they could be better quality. It was recently posted on the Facebook group that in light of Caroline Flack's passing we are aware she is featured heavily in the documents and we ar getting a lot of emails about this but are going to keep the documents as is with her still in there to honour her memory. I have mixed feelings about this and not sure whether it is just an easy way out for them not to update documents just like Bourjois being discontinued so why is it still on there.

What I can't understand from a lot of this thread is why half of you are still in the Facebook group and still following Susie and the stylists if it's all so bad?

For anyone considering using the service, have a look at the 6 month transformation thread on the Facebook group. Amazing transformations for such an apparently bad service!

@Mumlifethereality 🙄 Have you actually read this thread? No one is denying that it's been transformational for some women. That's great. More power to them.

What we're picking up on (because it is HEAVILY censored elsewhere) is the hideously bad reaction to any kind of client feedback other than 'OHMIGOD SBS IS AMAZING'. And other issues relating to incongruent behaviour around 'body positivity' and use of the Daily Mail and other such shiterags as a PR platform for a brand which claims to '#bekind'.