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So, I'm tweeting about bras with M&S. Who wants to tell me which stores have given incorrect measurements?

443 replies

WeAreSix · 18/07/2013 14:31

They have asked which store fitted incorrectly. Apparently they've invested a lot into their Bra fitting and would like to know which stores have incorrectly measured / fitted.

Shall we give them a list?!

OP posts:
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Spurtle · 30/07/2014 00:02

Aberdeen fitted me as a 38c. After trying a few on, all of which looked awful, she concluded that I was oddly shaped and would just have to make do. I was 18 at the time, had a horrendous body image, and left very upset. I'm currently a 32ff, and back then would have been a 30 back most likely. I hate m&s for doing that to me! I still remember the feeling of humiliation at being told I was an odd shape.

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SorrelForbes · 30/07/2014 10:47

30GG fitted in M&S Plymouth as a 36DD/38D. That worked well...

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RufusTheReindeer · 30/07/2014 13:11

Fareham

Measured dd as a 32b

She is a 28 d (I'm a bloody 34 and I'm twice her size) (actually make that 3 times her size)

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Unlabelled · 31/07/2014 12:30

This is the reply I just got from m&s regarding their bra fitting

@marksandspencer:We've listened to customers & revamped our bra fitting service - see here t.co/bIDDNFQdFW for more details :)

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HazleNutt · 31/07/2014 12:39

So what's the revamp, that you can now book an appointment online to be fitted as a 36C?

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HazleNutt · 31/07/2014 12:46

and the "expert" on their video goes: "So you're 31,5 so you add 5 or 4.."

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HazleNutt · 31/07/2014 12:46
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Unlabelled · 31/07/2014 12:48

Utter crap..I referred them to Bravissimo.

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seainasieve · 13/12/2014 15:51

I realise this is well past the tweets of OP, but thank-you to everyone in this thread, I feel a bit more normal now.

Went to M&S Norwich to be fitted - I'm half way through my first pregnancy and my old bras are not quite so comfy any more (also thought I should get some non-wired) My back measurement was 33" and got told I was 38A! Apparently the 5 inches she added to my back measurement was to allow me to breathe (?!).

Felt really pressured into buying a really poorly (fitter said it was good) fitting, HIDEOUS, white bra that didn't really support anything. I found it hard to argue with her, and only managed to get out because I didn't like the colour (white - they always go grey in this house...). Came out feeling like a fatty and really very upset.

Reading this thread has made me feel a lot less like an odd-boob-shaped-freak :)

I'm still completely at a loss about getting some sort of good fitting bra at the moment though...

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Gem124 · 13/12/2014 21:24

Anyone said Metro Centre yet?! If not add them to the list!!

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NowhereNow · 14/12/2014 00:09

seainasieve - there's a Bravissimo in Norwich, I think it's on London Street. They definitely do nursing/maternity bras and there's a guide (only available on the desktop site):

www.bravissimo.com/perfectfit/maternity/bras-for-pregnancy-faqs/

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Fluffycloudland77 · 14/12/2014 14:39

I've just done the M&S bra size calculator, apparently I'm a 30C.

I'm actually a 28D but hey ho.

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tattychicken · 14/12/2014 14:42

Horsham

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TInselaffe · 14/12/2014 14:52

YY to Norwich and also Newcastle, who I had to argue with to get a refund on my (unworn) bras because "We always fit them correctly, you are mistaken." Much sulking from the 'customer service' rep when I refused to budge and eventually obtained my refund, which I promptly spent in Bravissimo.

Also in Newcastle (later on) much shaking of the head when I was asking about 28F/30E sizes (couldn't afford Bravissimo all the time!) as "You aren't that size/don't look like that/that size doesn't exist." Ta very much. Quite an anomaly actually as I find people in shops are usually much friendlier Oop North.

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AuntieStella · 14/12/2014 15:23

I just did the calculator too.

I'm a 36G. It fits really well. Despite all the answers about the fit of current bra being completely fine, they wanted to put me into a 38F.

I tried DD's measurements. The tool does not cover teens who are shopping for a first bra. It seems to stick you in 28AA regardless of actual measurements.

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StatisticallyChallenged · 14/12/2014 16:46

Seainasieve, have a look at this guide

With a 33 band you would be either a 32 or a 34 - as you are PG probably the 34 to allow a little room for expansion!

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AlmaMartyr · 14/12/2014 16:53

Haven't shopped there for bras since I was measured as a 38C (I was 32GG) and told they refused to sell me underwired bras because I was too young (18, and have had a huge chest since I was 12). Ridiculous. Very happy with Bravissimo and Brastop instead.

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Smurfingreat · 14/12/2014 16:57

I used to work as a bra fitter for an independent store and have many times wanted to go into M&S and tell them how wrong they were in terms of fitting. The final straw came when a lovely, but very shy 18 year old girl and her Mum came into our shop and the daughter was in tears because M&S had told her that it was her fault she was finding it hard to find a bra as she was a "funny shape", I was livid. (She was a very normal 30F cup).

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