DLA Wait Times 79

[Kirstygingee]

MR- Mandatory Reconsideration
NC- New Claim
COC- Change of Circumstances
SD- Scan Date
LRC- Low Rate Care
MRC- Middle Rate Care
HRC- High Rate Care
LRM- Lower Rate Mobility
HRM- Higher Rate Mobility

Congratulations that’s amazing news 👏

NC still waiting from June ! 19 weeks.

I’m 30 weeks today for coc and they said the same to me today but all the March dates have been done so they must be on the beginning of April surely?

The whole system is just a massive drag they said it’ll take a couple weeks a couple of weeks ago. I sent in more evidence and I’m sure that’ll long it out even more. But I claim child benefit so my son has a ni number they just need to find it as I didn’t know it, you’ll think it’ll just be on the system that they can quickly search for. But I’m expecting them to ask for a birth certificate or something that’ll take even more time

I think newer claims from September onwards are being dealt with by a different team, to clear backlog. I know it doesn't seem fair to those waiting longer.

Im 27th of august and still waiting. Rang this morning and it still isnt with a dm.

Hi guys I did COC back in Feb and was dropped down to MRC and LRM. Beginning of September. MR mid September (can't remember actual dates) had a call today from DM who said will be making a decision by end of week!! I wasn't expecting anything till March!!

You would think so but they told me they were still on march xx

I wonder if you do a MR or COC around September and onwards you don’t get caught in the backlog and get looked at quicker like the NC. Good luck🤞🏽X

Maybe 🤷‍♀️ it said up to 25 weeks in the text for MR

Has anyone with an MR in April had any news? Ours is 29/4 rang last week wasnt allocated

Did you send in extra evidence within 30 days of the decision? I wonder if they have classed it as you sending in late evidence instead of a MR?

I did. But he deffo said MR on the phone

For anyone who has waited longer than 4 weeks for their backpay for UC disabled child element use this link https://makeacomplaint.dwp.gov.uk/

unfortunately I had the same issue last year and the year before. It works though, 3 times I used it and all 3 times were resolved and back pay processed within 24 hours. DWP complaints department confirmed they have a 4 week SLA.

That’s so quick! Good luck I hope you get the decision your hoping for ☺️

Honestly I was so shocked when I answered that call

That’s so great to hear glad you didn’t have a long wait hoping my daughters isn’t to long of a wait this time

Thank you for this will be useing if they don’t do it within four week xxx

Yeah for the backdating too

MR-17/4
Spoke to a nice gentleman on the phone who messaged the case manager and told me the case manager asked to pass on that it's in my favour and was finishing up typing up final decision. I don't know what rate but I pray they have reinstated what we was previously awarded. I really want to know what they have awarded.
Overall we would be 29weeks on Thursday.

Hi. I have just called for my child mr been waiting for 28 weeks got told it’s been with dm now . So nervous. 😬

Hello,

Does anyone have an idea on how long renewals take please? forms and evidence were sent back in as soon as I recieved the forms and current claim ends 7th December but haven't heard anything as of yet, this is the first renewal I have done.

My claim was due to be renewed by 13november, it was done 2 weeks before but they backdated it to the date I sent renewal forms back to them xx

Thank you im going round in circles with them i declared my son had been awarded dla on 6th oct been waiting leaving messages told me it wont take long had a phone call yesterday and they said ive not declared it ive had to do it all again but you can clearly see the messages on my journal asking if ive made the change correctly and a member of staff said yes Joanne you have declared your son receives dla correctly you will hear soon I dont no whether im coming or going with them x

Thankyou I’ve called this morning and they have said my claim is with a decision maker am soo nervous 🫣