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DLA Wait Times 79

978 replies

Kirstygingee · 20/10/2025 10:03

MR- Mandatory Reconsideration
NC- New Claim
COC- Change of Circumstances
SD- Scan Date
LRC- Low Rate Care
MRC- Middle Rate Care
HRC- High Rate Care
LRM- Lower Rate Mobility
HRM- Higher Rate Mobility

OP posts:
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6
ItsStillWork · 29/10/2025 07:45

Jon81 · 29/10/2025 07:44

yh if you choose them option it the one where they say for all other enquiries they tell you hope it all goes well x

Thank you, I will do that today

Kittieflies · 29/10/2025 07:49

Morning all! Has anyone had any recent MR decisions or contact from a DM... wondering where we are at, date wise.

Victoria1410 · 29/10/2025 08:11

LilyTulip · 29/10/2025 06:17

I’m by no means an expert as this is all new to me but from the conversations I’ve had with the call handlers it sounds like clerical cases take a bit longer. When I first started to call them they’d ask for my national instance number and then tell me they couldn’t find the claim. I think it’s linked to me not having claimed child benefit for the child, as apparently that’s when a child NI number is allocated. As a result the number has to either be found or issued by another team, which can delay things a little depending on how busy they are and how easy it is to find an existing NI number for the child (if there is one). I’ve tried to chase this bit to provide more information that could help them to find it, but have been told that if they need more information they’ll call or write to me. Mine has been with this team since last Monday. On the plus side, I was told that clerical cases are only sent to this team if it’s deemed that an award is likely.

Hope that makes sense and that we aren’t waiting too long.

Okay thank you I phoned last Monday too and they said it’s been sent to get a ni number and they couldn’t find my sons claim initially either they had to get someone else to find it. Then they gave me a temporary reference number beginning with CL1 so it’s easier to chase when I phone up.
Fingers crossed their decision goes the way we want to 🤞

Kirstygingee · 29/10/2025 08:15

Jon81 · 29/10/2025 07:34

If you call the and do option 1,5,4, don’t choose option 2 they don’t tell you on that one can I ask when ur renewal was due ?

Have you heard anything about your renewal yet? X

OP posts:
Jon81 · 29/10/2025 08:27

Kirstygingee · 29/10/2025 08:15

Have you heard anything about your renewal yet? X

Hey no still nuffin I seen ppl with date after 14th bin done have you? I’m scard to ring again xx

Kirstygingee · 29/10/2025 08:31

Jon81 · 29/10/2025 08:27

Hey no still nuffin I seen ppl with date after 14th bin done have you? I’m scard to ring again xx

I'm too scared to ring too that's why I asked you if you'd heard 😂! Xx

OP posts:
Jon81 · 29/10/2025 08:34

Kirstygingee · 29/10/2025 08:31

I'm too scared to ring too that's why I asked you if you'd heard 😂! Xx

😂 I am going to ring Friday because I got to update my number so good excuse to ring 😂 then I’ll just say by the way is there any update with my renewal xx

Curlycookie5 · 29/10/2025 08:50

brc13 · 28/10/2025 18:51

I’m more stressed out with the COC than I was when it was a NC😬 still can’t believe you haven’t had a decision yet, I’ve just seen 2 on fb 12th June SD for COC. Defo isn’t done in date order it’s obviously some decision makers are getting through their piles quicker than others X

I feel like I’ve been on here forever too, I waited for my son’s renewal before this COC and it’s nearly 7 months waiting for this. Hopefully it won’t go much over 30 weeks 🤞 it’s this long wait stressing us out because we could be waiting all this time to get a negative decision, hopefully not but it’s always a possibility 😞

Emzi538 · 29/10/2025 09:06

Curlycookie5 · 29/10/2025 08:50

I feel like I’ve been on here forever too, I waited for my son’s renewal before this COC and it’s nearly 7 months waiting for this. Hopefully it won’t go much over 30 weeks 🤞 it’s this long wait stressing us out because we could be waiting all this time to get a negative decision, hopefully not but it’s always a possibility 😞

Have you called this week or you waiting til next week ? (Sure you said u wasn't cos its your half term)

Jenni20 · 29/10/2025 09:32

Morning guys. Can somebody help me. I’ve woken up to a payment in my bank this morning of £927.90 from dla. I posted my forms on the 19th August. Scan date was 22nd August. Could anybody work out the rates please x

Curlycookie5 · 29/10/2025 09:33

Emzi538 · 29/10/2025 09:06

Have you called this week or you waiting til next week ? (Sure you said u wasn't cos its your half term)

No I’ve not called this week I’m going to wait til Tuesday when I will be 30weeks but the person the day after me called yesterday and theirs hasn’t been assigned to anyone yet and there is someone 5 days before me still waiting.

Curlycookie5 · 29/10/2025 09:35

Jenni20 · 29/10/2025 09:32

Morning guys. Can somebody help me. I’ve woken up to a payment in my bank this morning of £927.90 from dla. I posted my forms on the 19th August. Scan date was 22nd August. Could anybody work out the rates please x

Congratulations it’s 9 weeks of MRC and LRM

Kirstygingee · 29/10/2025 09:35

Jon81 · 29/10/2025 08:34

😂 I am going to ring Friday because I got to update my number so good excuse to ring 😂 then I’ll just say by the way is there any update with my renewal xx

I gave in and rang, they've done the decision and i asked to to be told and the woman told me on the phone, it's been renewed at the same rates as before. Gotta wait for the letter to come but I'm chuffed with that! Xx

OP posts:
Jon81 · 29/10/2025 09:38

Kirstygingee · 29/10/2025 09:35

I gave in and rang, they've done the decision and i asked to to be told and the woman told me on the phone, it's been renewed at the same rates as before. Gotta wait for the letter to come but I'm chuffed with that! Xx

Well done I’m so glad ur mind will be at rest now and your child getting what they deserve I’m still scard cuz ppl with no ehcp and in mainstream have bin turned down and I don’t have ehcp the wait continues I hope there will be done by Friday xxx

Jenni20 · 29/10/2025 09:43

So can somebody help me. I don’t know if I’m being stupid ha but I can’t figure it out. My other childs dla I’m due a payment on tuesday the 4th. So the four weeks after that the 2nd December will I get both payments for both boys?

Mammyof2EZ · 29/10/2025 10:17

Haven’t caught up in here for a while but just called re COC 23:4 STILL not allocated and deffo gonna go over 30 week mark :(((( my SIL has had a decision from COC 2/6 and our claims are exactly the same claiming mobility for a child same age pretty much same circumstances so it’s frustrating me when they say it’s in date order it’s clearly not!!! What’s more frustrating is the forms should’ve automatically been sent out to me a year ago as my son was 5 in no November and I called Dec, Jan and March and finally got them in April! Sorry for the rant it’s just annoying:(

Kirstygingee · 29/10/2025 10:29

Jon81 · 29/10/2025 09:38

Well done I’m so glad ur mind will be at rest now and your child getting what they deserve I’m still scard cuz ppl with no ehcp and in mainstream have bin turned down and I don’t have ehcp the wait continues I hope there will be done by Friday xxx

My child's in mainstream with no ehcp. Only evidence i sent off was one educatuon psychologist report from a year ago as the appointments take forever to come through.

OP posts:
Curlycookie5 · 29/10/2025 10:38

If a dm was to call would they call off an actual number or a no caller id? Surely they would leave a voice mail?

Jon81 · 29/10/2025 10:39

Kirstygingee · 29/10/2025 10:29

My child's in mainstream with no ehcp. Only evidence i sent off was one educatuon psychologist report from a year ago as the appointments take forever to come through.

I’m on phone now to them on hold I let you no what they say still don’t think it gonna have bin done xxx

Kirstygingee · 29/10/2025 10:42

Jon81 · 29/10/2025 10:39

I’m on phone now to them on hold I let you no what they say still don’t think it gonna have bin done xxx

Well you're a day after mine and they said my decision was made last week. Let me know. Fingers crossed for you xx

OP posts:
Curlycookie5 · 29/10/2025 10:45

Curlycookie5 · 29/10/2025 10:38

If a dm was to call would they call off an actual number or a no caller id? Surely they would leave a voice mail?

False alarm it was the health visitor

Jon81 · 29/10/2025 11:09

Kirstygingee · 29/10/2025 10:42

Well you're a day after mine and they said my decision was made last week. Let me know. Fingers crossed for you xx

Still not bin seen at this point no think it going to be done be4 renewal end xxx

Kirstygingee · 29/10/2025 11:19

Jon81 · 29/10/2025 11:09

Still not bin seen at this point no think it going to be done be4 renewal end xxx

I didn't think mine would've been done this soon to be honest. I've seen people's get done the day before! Xx

OP posts:
Jon81 · 29/10/2025 11:20

Kirstygingee · 29/10/2025 11:19

I didn't think mine would've been done this soon to be honest. I've seen people's get done the day before! Xx

I think I’ll try again Friday then maybe Wednesday next week and if still not done by then I ring day it ends I’ll let you know once it’s done xxx

Red1991 · 29/10/2025 23:39

Hi,
SD 24/6 coc 18weeks in called a few weeks ago the lady told me mine wouldn’t be touched yet as it’s a “newer” claim whatever that mean so from the looks of what I have been reading dates don’t mean a thing 😭im wanting change from MRC -HRC and HRM for my 4 year old son anyone near my date been done. X