DLA wait times 78

[HeartyGuide]

MR- Mandatory Reconsideration
NC- New Claim
COC- Change of Circumstances
SD- Scan Date
LRC- Low Rate Care
MRC- Middle Rate Care
HRC- High Rate Care
LRM- Lower Rate Mobility
HRM- Higher Rate Mobility

What award was you hoping it would change to? I’m so sorry your going to have to wait even longer for a MR but it definitely sounds like it’s needed, ask for a statement of reasons to be sent out, you’ve then got all that time to keep sending in evidence as it comes. I really don’t know how they decide the high rate care my sons on melatonin and I have to lay with him to get him to sleep and I’m in and out all night from him shouting me and he’s still on MRC but my daughter who I’m waiting for her coc is up nearly all night, does dangerous things, leave these house in the night, holds her wee then soaks through her nappy and over the bed, she isn’t on melatonin just yet but I wonder if it’s enough to change to HRC. It’s so hard isn’t it because we know what our children are like but we have to convince a complete stranger of their needs. Good luck with your MR

Congratulations on your award, I can’t believe how long it takes just to get a decision for coc 😞 was this the award you was aiming for?

I totally understand what you're saying as my son also makes super noodles on the hob at 3am 🫠
Unfortunately when you go into explaining on the form about snacks and devices the reason the child wakes up is completely overlooked, if you're doing a MR try and focus on the reason the child wakes and what you have to do to help the child get back into bed and back off to sleep and how long and how often that takes and you could explain the child trys to engage in activities that are dangerous and require supervision so you have to keep prompting to return to bed. Hope that helps a little. The forms are difficult and wording is hard to 💫

Good luck 🤞

Just got through the lovely man waffled on for 20 minutes about wait times and nonsense and managers and times scales 😂🤪 he basicly said that the call handler on the 10th Oct emailed the manager to escalate my case but the manager ignored the email as they have over 50 escalations a week, he said they are only on the first week of march for MR so he told me to wait until the first week of December to call back 🤣 i said im nearly at 28 weeks and i work in the bridge at HMRC and can see just from today there's been awards for MR for 4th,12th and 17th of April he was like oh okay, i said you just made that up about beginning of march didn't you and he started laughing and said no but ive answered 3 calls today with MR decisions from beginning of march.. I said I'll call back next week he said no need ive put you down for a text when decision is made.. I said thanks but there is a need ive waited nearly 28 weeks and it will be a year on 24th October since my new claim in 2024.. 😁💫

Honestly they are just making things up on the phone ✨ he was lovely though bless him

Yes it’s shocking isn’t it but had the most helpful man on the phone who apologised it had taken so long.
we really wanted HRC and are so pleased her award reflects her complex care needs

Congrats on your award for your little one

MR 4/4 Just had this message from Dla 💫

Did you get a decision today?

Hi @PositivityRipples I haven’t rang up I’ve been in work 9-6 so will ring first thing been itching to ring haha 😂 xx

Haha i bet you have, hopefully it's good news for you tomorrow

@PositivityRipples thankyou you too hope all goes well on phone call I got mine unexpected and was panicking xxx

You would think they are quality checked and that they are held accountable for their actions and lies! To laugh as well is absolutely awful! You've waited long enough as it is, to then be told a load of crap, and you know its crap!
I'm sick of being told they will text me when a decision is made, like that makes everything better and gives us reassurance!
I'm calling on Thursday, I'm 30 weeks tomorrow and they need to give me some kind of answers now, not that I think I'll get one lol

Well in that case, I hope you get the best, most level-headed DM 🌹

Ah I've not seen fb, feel like I aren't hope too hard. My MR claim was just a straight reject after a 27 week wait, so I'm unconvinced it's worth getting hopes up (':

You sound like you got the same man as I did last week. He talked forever about how wait times were only 4 weeks when he started working for DWP over 20 years ago. He was lovely but I didn't find out any new news!

Morning everyone good luck to everyone and hope people get the rewards they want I'm going to week 11 since called for forms on the 1st of August I'm waiting on pediatrics for my 4 year old for autism assessment they said they would call around the 12th of October but no one as called he's currently not in school as we have tried main stream it's not working well where he his scratching his face and punching himself he's not able to use use a spoon fork exc can not go toilet alone struggles with clothes exc I don't no where to turn to for help been to GP health visitor why is it so hard to get the help with diagnosis I have a 21 year old 18 and 17 he's very different from my older children and I'm struggling I need to put fencing around my garden as he runs off to the car park no one is helping does anyone no if there is anything I can go on course wise or anything as I don't no how to deal with the melt downs and sensory issues I'm trying to but not sure if I'm doing it right tired mum

It finally happened!! Got back pay for HRC LRM today. Exactly 19 weeks. SD 04/06 NC. I think she's entitled to HRM but I didn't really have the evidence to back it up so I'll probably do a COC once I have it. Good luck everyone x

Congratulations, it must be such a relief. Definitely do a COC if you feel like she should get HRM x

COC date 27/5, just had £766 exactly back payment when we had the usual MRC payment yesterday. I think that's put him from MRC to HRC and they must have decided to give him LRM and not HRM from his birthday next month.

Hi
Was yours a coc for both or just one?
Congrats tho!

Morning, hopefully you get good news today, did the DM just call for security questions and banking confirmation or did they ask you to expand on the care and mobility for your child?

I wrote it as both with him turning 5 in a couple of weeks but I wanted to try for HRC so it seems they definitely looked at it as both. Had a sleep plan and diaries from his LD nurse, an EHCP with his Sen school he's now started and his autism diagnosis since the last renewal so a lot of new evidence.

Me too! Because i really can not be bothered to have to do two more MR.

I hope your child gets the decision they deserve soon. Its so hard when we have to fight to get the award our children deserve!

Congratulations Hun!

Im so happy for you, it was definitely worth the wait!

Wow 20 weeks for both on a COC, that’s amazingly quick! Congratulations will you be calling to find out the rates and length they’ve awarded?