Please or to access all these features

SN children

Here are some suggested organisations that offer expert advice on special needs.

DLA Wait Times 73

1000 replies

megan345 · 16/06/2025 11:30

MR- Mandatory Reconsideration
NC- New Claim
COC- Change of Circumstances
SD- Scan Date
LRC- Low Rate Care
MRC- Middle Rate Care
HRC- High Rate Care
LRM- Lower Rate Mobility
HRM- Higher Rate Mobility

OP posts:
Thread gallery
11
Betsy93 · 18/06/2025 07:22

s39 · 18/06/2025 03:41

Have you tried calling them that’s a really long wait for a NC

You should call them and see can't they mark you down as urgent that's a ridiculous wait x

Tiredndconfused · 18/06/2025 07:31

Mumof1J · 17/06/2025 21:09

COC 18/12 - 26 Weeks tomorrow
Congratulations on all awards today. Fingers crossed for more tomorrow 🫶🏼

Same scan date as me x

Mumof1J · 18/06/2025 07:34

Tiredndconfused · 18/06/2025 07:31

Same scan date as me x

Fingers crossed we hear soon 😫 I’m going to give them a ring on Friday to see where they are up to x

megan345 · 18/06/2025 07:40

i’m going to ring again this morning i think, its taking too long now🤣 will be 29 weeks on friday xx

OP posts:
Mumof1J · 18/06/2025 07:42

megan345 · 18/06/2025 07:40

i’m going to ring again this morning i think, its taking too long now🤣 will be 29 weeks on friday xx

I can’t believe you are still waiting 😫I keep looking for you for an update for you. I have everything crossed for you for today x

megan345 · 18/06/2025 07:44

Mumof1J · 18/06/2025 07:42

I can’t believe you are still waiting 😫I keep looking for you for an update for you. I have everything crossed for you for today x

it’s a joke honestly!! coc’s were fine up until i hit about 23 weeks and then all of a sudden theres been huge delays, i hate calling because i feel like i’m badgering but at the same time i’ve been waiting for ages and the anxiety i’ve got right now is dreadful🙃 they said they’d text but i believe some people aren’t receiving them xx

OP posts:
Judgejudysno1fan · 18/06/2025 07:55

im going to call them this morning and see whats happening today, see if they recieved my childs birth certificate and additional evidence. I was in queue for DM hopefully its progressed

TashaxJ · 18/06/2025 08:01

@ClearAutumn definitely give them a call I’ve seen some march dates being done currently so I’m not sure how your still waiting since December xx

Tiredndconfused · 18/06/2025 08:06

megan345 · 18/06/2025 07:40

i’m going to ring again this morning i think, its taking too long now🤣 will be 29 weeks on friday xx

Call and badger them it's beyond a absolute joke it is! I'm calling again today, I don't care now we are being told different things constantly. Let us know how you get on xx

chach1l0u · 18/06/2025 08:09

Morning SD 11/03 NC. woken up to back pay today, it's only been 14 weeks, I'm gobsmacked. sent birth certificate about 10 days ago. 3 year old, no diagnosis but lots of evidence from complex needs SALT, Lang & play, ND assessment report. Awarded MRC. His older brother is on HRC & LRM with ASD, GDD, dx and genetics testing so maybe that helped. Good luck everyone still waiting x

Amylee192 · 18/06/2025 08:15

Yes I just did the same thing for renewal as coc.

Momof3boys2girls · 18/06/2025 08:23

ClearAutumn · 18/06/2025 03:19

I’m frustrated.
NC SD 9th December 2024…

Nothing

That’s a really long time to be waiting chick I’d give them a call and see what they say.

Gemini000 · 18/06/2025 08:57

Congratulations all 🎊
And 19.02 new claim.. still nothing.. been with decision maker since 6th June.. 😪

megan345 · 18/06/2025 09:04

it’s with a decision maker today xx

OP posts:
megan345 · 18/06/2025 09:06

also if you can ring at bang on 9 i’ve not waited on hold at all the last few times i’ve rung up🤣xx

OP posts:
Tiredndconfused · 18/06/2025 09:14

megan345 · 18/06/2025 09:04

it’s with a decision maker today xx

Congrats lovely I've rang and mines in a qué hopefully it isn't long for you now xx

MrsBoo8888 · 18/06/2025 09:30

That's amazing congratulations hun!!

MrsBoo8888 · 18/06/2025 09:37

From fb this morning --

Positive post

Forms received 20/3/25
Back pay received this morning of £1029.60

I think it’s MRC
total wait was 12 weeks

No phone calls or texts just woke up to the backpay

Mommaof2babas · 18/06/2025 09:47

Has anyone else had updates on uc? My kids (1 dla 1 not) were verified on 11th June but not heard anything else i have messaged twice since then but still nothing?

StanleyParents · 18/06/2025 09:48

MrsBoo8888 · 18/06/2025 09:37

From fb this morning --

Positive post

Forms received 20/3/25
Back pay received this morning of £1029.60

I think it’s MRC
total wait was 12 weeks

No phone calls or texts just woke up to the backpay

Interesting, my scan date is 26/03 was expecting to wait until the end of July!

Good luck to everyone today!

Lmtab · 18/06/2025 09:48

I put in my MR after being declined. It’s a 25 week wait but I’ve seen it taking a lot longer which is crazy.

i don’t feel very hopeful about it because I submitted the same evidence, just highlighted the parts that contradict their reasons for declining him!

what date are they currently on for MRs to give me an idea of when mine might be looked at? After a 22 week wait for a decline the first time around it’s like Groundhog Day over here!

Judgejudysno1fan · 18/06/2025 09:50

I just rang and the lady sounded fed up of having to talk to people. but as a call handler, this is your job. I sent the birth certificate last week wednesday along with hospital letters-diagnosis report from consultant and a copy of her prescription, I thought they would have got it by now.

She asked if i sent it first class or recorded delivery and I then informed her that I sent it by the envelope that they provided as well as additional information. she gave me the same spiel as the other person, how it takes 2 weeks to upload onto the system and to wait two more weeks. yet the person i spoke to on monday said call back Friday 27th and it will probable be on there then. I then asked if I can have an update on the progress of my dc claim and she said its in a queue to be looked at , eh!!!!!! this is why other people on this thread say that they tell you different things!!!
I asked sorry, its in a queue to be looked at and she said yes by case manager and they will make the decision by October?????
i thought it goes in this order

-scanned on to system
-waiting queue for case manager
-with case manager
-waiting queue for decision maker
-with decision maker
-payment team

am i wrong????
anyway she said it hasnt even been looked at, yet the other chap the other day said it has been looked and is in the holding queue for dm. yet she says holding queue for case manager, and they make the decision.... you what!!!! then she said youre in an october queue.... what the hell, 25 weeks is september since my scan date of 01-04

just goes to show different people say different things and you get rushed off the phone.
dont feel like calling back now to next week, its strange. one says one thing and another one says something else.
i was excited, now my excitements died down a bit.

happy to see the other awards however, amazing some were just 12 and 14 weeks.

MrsBoo8888 · 18/06/2025 10:04

Judgejudysno1fan · 18/06/2025 09:50

I just rang and the lady sounded fed up of having to talk to people. but as a call handler, this is your job. I sent the birth certificate last week wednesday along with hospital letters-diagnosis report from consultant and a copy of her prescription, I thought they would have got it by now.

She asked if i sent it first class or recorded delivery and I then informed her that I sent it by the envelope that they provided as well as additional information. she gave me the same spiel as the other person, how it takes 2 weeks to upload onto the system and to wait two more weeks. yet the person i spoke to on monday said call back Friday 27th and it will probable be on there then. I then asked if I can have an update on the progress of my dc claim and she said its in a queue to be looked at , eh!!!!!! this is why other people on this thread say that they tell you different things!!!
I asked sorry, its in a queue to be looked at and she said yes by case manager and they will make the decision by October?????
i thought it goes in this order

-scanned on to system
-waiting queue for case manager
-with case manager
-waiting queue for decision maker
-with decision maker
-payment team

am i wrong????
anyway she said it hasnt even been looked at, yet the other chap the other day said it has been looked and is in the holding queue for dm. yet she says holding queue for case manager, and they make the decision.... you what!!!! then she said youre in an october queue.... what the hell, 25 weeks is september since my scan date of 01-04

just goes to show different people say different things and you get rushed off the phone.
dont feel like calling back now to next week, its strange. one says one thing and another one says something else.
i was excited, now my excitements died down a bit.

happy to see the other awards however, amazing some were just 12 and 14 weeks.

It seems pointless calling to be honest, they all say different things it's ridiculous. I'm going by awards and they seem to average around 15-17 weeks at the moment. I'll call around 15 to see if my sons been awarded yet but that's it. I don't think most of them bother checking

Lmtab · 18/06/2025 10:15

MrsBoo8888 · 18/06/2025 10:04

It seems pointless calling to be honest, they all say different things it's ridiculous. I'm going by awards and they seem to average around 15-17 weeks at the moment. I'll call around 15 to see if my sons been awarded yet but that's it. I don't think most of them bother checking

Can confirm it’s completely pointless calling! I started ringing at 18 weeks was told different things every time. Declined at 22 weeks and they had told me no decision was made when I was calling even after the date the decision was made!

they would also tell me evidence wasn’t scanned on when it was, and that it was with a decision maker then it wasn’t.

if you can be patient it’s definitely better to just wait it out but I’d see people on here saying just called and got my decison! And it would make me call again haha!

Terribletwoss · 18/06/2025 10:18

Judgejudysno1fan · 18/06/2025 09:50

I just rang and the lady sounded fed up of having to talk to people. but as a call handler, this is your job. I sent the birth certificate last week wednesday along with hospital letters-diagnosis report from consultant and a copy of her prescription, I thought they would have got it by now.

She asked if i sent it first class or recorded delivery and I then informed her that I sent it by the envelope that they provided as well as additional information. she gave me the same spiel as the other person, how it takes 2 weeks to upload onto the system and to wait two more weeks. yet the person i spoke to on monday said call back Friday 27th and it will probable be on there then. I then asked if I can have an update on the progress of my dc claim and she said its in a queue to be looked at , eh!!!!!! this is why other people on this thread say that they tell you different things!!!
I asked sorry, its in a queue to be looked at and she said yes by case manager and they will make the decision by October?????
i thought it goes in this order

-scanned on to system
-waiting queue for case manager
-with case manager
-waiting queue for decision maker
-with decision maker
-payment team

am i wrong????
anyway she said it hasnt even been looked at, yet the other chap the other day said it has been looked and is in the holding queue for dm. yet she says holding queue for case manager, and they make the decision.... you what!!!! then she said youre in an october queue.... what the hell, 25 weeks is september since my scan date of 01-04

just goes to show different people say different things and you get rushed off the phone.
dont feel like calling back now to next week, its strange. one says one thing and another one says something else.
i was excited, now my excitements died down a bit.

happy to see the other awards however, amazing some were just 12 and 14 weeks.

DM & case manager are the same thing, different call handlers use the terms interchangeably.

They never scanned on a bunch of my extra evidence (scanned on the birth certificate in the same envelope though..) so definitely keep chasing that until they tell you it’s scanned on! I just resent all mine by special signed for yesterday and can see it was delivered this morning

Please create an account

To comment on this thread you need to create a Mumsnet account.

This thread is not accepting new messages.