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DLA WAIT TIME THREAD 62

1000 replies

zoeybrooks45 · 11/01/2025 22:06

Please feel free to add your scan date and whether it's a new claim/mandatory reconsideration/change of circumstances or renewal.
New claims (NC) - people are being told the wait time has increased to 25 weeks! I would say most are done before this though around the 20 week mark?
Mandatory reconsideration (MC) and Change of circumstances (COC) is around 20-25 weeks.
Renewals tend to be between 15-20 weeks.
If you disagree with the outcome of an MR you can appeal and go to court (tribunal)
Scan date is the date DLA scan your application forms on to their system, if you downloaded your application forms then this will be from when your award will be backdated from. If you called up for forms then the date on those is the date yours will be backdated from.
If successful and claiming universal credit (UC) please update them as this will entitle you to disabled child element adding extra to your award.
DLA contact number is 121 4600 0800 121 4600

OP posts:
Mumto42244 · 13/01/2025 14:36

StEpH3020 · 13/01/2025 14:15

Hi no text even though it was on file. Decision made on the 10th (Friday) ☺️ it was not even with a DM on Wednesday when I rang up 🙂 I was waiting for 33 minutes. Good luck, i hope it is a positive outcome ❤️

Just got off phone with, lovely lady said she couldn’t understand why it’s still in holding queue at 23 weeks , think I’m going to stop calling it’s so disheartening that it hasn’t even gone to dm

Tiny19944 · 13/01/2025 14:42

@Mumto42244 I was 23 weeks Friday. Still haven't been picked up.

Mumto42244 · 13/01/2025 14:43

Tiny19944 · 13/01/2025 14:42

@Mumto42244 I was 23 weeks Friday. Still haven't been picked up.

I don’t know what’s going on , it’s like ours are lost

Caious · 13/01/2025 14:45

Hi
SD 27/8
desion been made but could not tell me over the phone.im panicking she said letter been sent out. How do I find out over the phone please someone help 😩

Jojo1610 · 13/01/2025 14:48

BlueDeea · 13/01/2025 11:08

We have been awarded HRC until 2027!!!! Im crying. Thank you all for keeping me sane and good luck to everyone waiting!

Great news! You are the same scan date as me so hoping I hear soon, when I called last week they told me I wouldn’t get a decision until mid February!

macap · 13/01/2025 14:52

Caious · 13/01/2025 14:45

Hi
SD 27/8
desion been made but could not tell me over the phone.im panicking she said letter been sent out. How do I find out over the phone please someone help 😩

Ring up and press option 4 for general enquiries, good luck

BluntBee · 13/01/2025 14:57

Dlayton14 · 13/01/2025 11:08

I’m in a similar situation my son had turned 16 Friday gone and still not had a decision and was told dla would still look at it because the claim was put in before he turned 16 and if I was awarded I’d be paid dla , then once decision was made by dla if it was a positive one I’d be awarded dla until I applied for pip and got a decision of then

Thank you, I was getting worried that I've waited all this time for them to say no because of his age.

BluntBee · 13/01/2025 15:02

Littlebird25112020 · 13/01/2025 12:24

I was same scan date as you and had decision made on Friday. Fingers crossed not long for you now.

I'm also same date but not heard anything yet hopefully will hear something soon 🤞🤞

Jojo1610 · 13/01/2025 15:10

So I’m told a decision has been made but wouldn’t tell me over the phone! I’m currently on hold calling back on option 4 rather than 2 in the hope they’ll tell me! 🤞🏻🤞🏻

macap · 13/01/2025 15:14

Apparently someone off the FB page has been told their October claim dated 24/10 is with a decision maker. Confused

macap · 13/01/2025 15:14

Jojo1610 · 13/01/2025 15:10

So I’m told a decision has been made but wouldn’t tell me over the phone! I’m currently on hold calling back on option 4 rather than 2 in the hope they’ll tell me! 🤞🏻🤞🏻

Good luck!

Jojo1610 · 13/01/2025 15:36

macap · 13/01/2025 15:14

Good luck!

Awarded!
SD 23/08 NC
MRC and LRM I am so relieved!

Abbie12 · 13/01/2025 15:45

After a long 40 mins on hold to a supervisor to be told my case manager hasn’t been at work since Thursday and has gone on sick so they need to get it to a new one asap as a priority and I will hear something before the end of the week just so disheartening now, I don’t think it’s gonna be accepted

Gabby2492 · 13/01/2025 15:45

PurpleNurpleGurple · 12/01/2025 22:27

My scan date is very near to yours (6/9) and I’ve asked a similar question previously.

Apparently some people receives texts, some don’t. Some have to wait for the Letter. But in some cases people have seen money hit their accounts before any letters or texts have been received.

How do I request a text?

zoeybrooks45 · 13/01/2025 15:55

Abbie12 · 13/01/2025 15:45

After a long 40 mins on hold to a supervisor to be told my case manager hasn’t been at work since Thursday and has gone on sick so they need to get it to a new one asap as a priority and I will hear something before the end of the week just so disheartening now, I don’t think it’s gonna be accepted

Hopefully you will recieve a decision tomorrow. Keep the faith, it will be assigned to a new one and it’s not unheard to get a 24hr turnaround. 🤞🏻 xx

OP posts:
Reoa2 · 13/01/2025 15:59

I was payed my back pay on a Friday does that mean it would by 4 weeks from that day?

macap · 13/01/2025 16:03

24 mins on hold for my one to cut off and tell me to enable WiFi calling 🙄🙄

Abbie12 · 13/01/2025 16:21

zoeybrooks45 · 13/01/2025 15:55

Hopefully you will recieve a decision tomorrow. Keep the faith, it will be assigned to a new one and it’s not unheard to get a 24hr turnaround. 🤞🏻 xx

I hope so love

PurpleNurpleGurple · 13/01/2025 16:22

Gabby2492 · 13/01/2025 15:45

How do I request a text?

I just rang and asked and they updated the system to show that I’ve requested a text.

PurpleNurpleGurple · 13/01/2025 16:27

macap · 13/01/2025 15:14

Apparently someone off the FB page has been told their October claim dated 24/10 is with a decision maker. Confused

I was told today that they don’t necessarily work in date order. It’s more about the need of the child and the financial situation that the parent finds themselves in at that time.

Caious · 13/01/2025 16:33

Thankyou for everyone’s help on this thread.
finally my sons turn
awarded MRC till 2027 so happy was literally crying lol. Good luck to everyone waiting don’t give up home ❤️

Caious · 13/01/2025 16:34

Hope*

macap · 13/01/2025 16:39

Caious · 13/01/2025 16:33

Thankyou for everyone’s help on this thread.
finally my sons turn
awarded MRC till 2027 so happy was literally crying lol. Good luck to everyone waiting don’t give up home ❤️

Brilliant news Flowers

Starboymummy · 13/01/2025 16:46

Thanks hun, got no where lol the lady was blunt just said no update will that be all bye lol I was OK bye

MrsMacmumto6 · 13/01/2025 16:56

MR scan date 9/8 just called been told a decision has been made but cannot be told over the phone, is this a decline?

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