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DLA WAIT TIMES THREAD 58

1000 replies

zoeybrooks45 · 05/12/2024 08:09

Hello everybody, I have made a new thread please put in your scan date, hopefully we hear some good news this month. please be kind and feel free to share scan date, entitlement award and what child is diagnosed with as others in similar position can feel uplifted in these stressful times. 💐

New claims (NC) are taking ‘around’ 20 weeks.
Mandatory Reconsideration (MR) & Change Of Circumstances (COC) between 20-25 weeks approx.
Renewals between 15-20 weeks approx
tribunals: when you disagree with MR and are considered by a court
scan date (SD) date form was scanned on the system and counting weeks for decision
original claim date: date you called up for the forms and you will be backdated

UC : universal credit
DWP: department of work and pensions
DM: decision maker; the person who assesses each claim and awards/decline a case

number for an update 0800 121-4600

currently we are in July/August for decisions! xx

OP posts:
Thread gallery
5
s39 · 12/12/2024 09:38

Stillwaiting2 · 12/12/2024 09:27

just told upto 25 weeks.. asked where my claim is at but apparently she cannot see that… I asked why I was told before it was with a dm then again it was 2nd in a queue to be told now they cannot see where it’s at.
im not gonna call anymore, just sit back for weeks and wait for either a text, back payment or decline letter lol x

I’m the same Iv given up ringing they always change they story was first told wait until 30/12 now moved the goal post to 25 weeks which won’t be until first week of Feb even than it’s not certain a decision will be made!

Stillwaiting2 · 12/12/2024 09:43

s39 · 12/12/2024 09:38

I’m the same Iv given up ringing they always change they story was first told wait until 30/12 now moved the goal post to 25 weeks which won’t be until first week of Feb even than it’s not certain a decision will be made!

Same. Said by 30/12 to me. Now saying 25 weeks at least so wait till mid February 🙄 hopefully be a miracle and sorted by Christmas but I doubt it. I think it’s gonna be a decline anyway 😩

Kc1999x · 12/12/2024 09:47

SKB12 · 12/12/2024 09:12

@Kc1999x still not assigned.

I haven’t rang yet

Kc1999x · 12/12/2024 09:47

SKB12 · 12/12/2024 09:12

I’ve put a complaint in.

What did you say?

Chels2020 · 12/12/2024 09:57

I’ve rang nc 19/07 dm rang last week wanting additional evidence sent Tuesday received by dla Wednesday morning called today still not on system 🙈🙈

MamaMoon3 · 12/12/2024 10:04

It’s sooo disheartening when you seen scan dates after yours being awarded, I literally feel for you all! 26/7 SD NC just my luck at the minute that I’ll go the full 25weeks. It’s so frustrating because when I rang last week they told me by 13/12 which is tomorrow (so there’s still a tiny bit of hope😅) then when I rang this week was told by 17/01. I didn’t expect this process to have such an effect on my mental health, wowzers 😂 if you don’t laugh you will cry kind of day 🤣🥲

s39 · 12/12/2024 10:08

Stillwaiting2 · 12/12/2024 09:43

Same. Said by 30/12 to me. Now saying 25 weeks at least so wait till mid February 🙄 hopefully be a miracle and sorted by Christmas but I doubt it. I think it’s gonna be a decline anyway 😩

You never know till you receive the text or letter just keep hope xx

s39 · 12/12/2024 10:09

Chels2020 · 12/12/2024 09:57

I’ve rang nc 19/07 dm rang last week wanting additional evidence sent Tuesday received by dla Wednesday morning called today still not on system 🙈🙈

They get some people’s scanned on the same day maybe try again in afternoon or in morning to see if it’s been scanned

Chels2020 · 12/12/2024 10:12

s39 · 12/12/2024 10:09

They get some people’s scanned on the same day maybe try again in afternoon or in morning to see if it’s been scanned

I am gunna be phoning daily now 🤣🤣 she told me can take weeks to scan evidence on! I bloody hope not! X

Kc1999x · 12/12/2024 10:25

I don’t even want to phone🤦🏽‍♀️😂

s39 · 12/12/2024 10:26

Chels2020 · 12/12/2024 10:12

I am gunna be phoning daily now 🤣🤣 she told me can take weeks to scan evidence on! I bloody hope not! X

We know that’s a lie bcos other people have confirmed same day or next they are scanned on! I don’t get why they all make it up as they go along !

Chels2020 · 12/12/2024 10:28

s39 · 12/12/2024 10:26

We know that’s a lie bcos other people have confirmed same day or next they are scanned on! I don’t get why they all make it up as they go along !

I’ve no idea was really
hoping it was on the system today as they received it yesterday at 6.02am! X

Micd3896 · 12/12/2024 10:29

addies · 12/12/2024 09:18

I've just called. I've been told that my claim is now with a case manager and I'll hear very shortly. I asked for a text to be sent and she said she'd make a note for the decision maker. So then I asked, what is the difference between a case manager and decision maker (fair enough I thought as she used both terms in the same sentence), and she said they're the same thing, just different terms!!
Anyway, she then said they'll be willing to talk to me in more detail once the claim reaches 25 weeks due to slow Christmas post. What does that mean? I swear it gets more cryptic every time I call 😂

I’ve come to the conclusion they all don’t sing from the same hymn sheet and just tell you whatever they think will get you of the phone fastest

Kc1999x · 12/12/2024 10:35

The rudest, most ignorant girl I’ve just spoken too. Can’t be arsed. Not allocated, no decision

s39 · 12/12/2024 10:35

Any rewards over on FB today?

Kc1999x · 12/12/2024 10:35

s39 · 12/12/2024 10:35

Any rewards over on FB today?

There’s a couple of new claims for the end of July been done

addies · 12/12/2024 10:36

@Kc1999x that describes most of them sadly

s39 · 12/12/2024 10:36

Kc1999x · 12/12/2024 10:35

There’s a couple of new claims for the end of July been done

That’s good atleast we know they are working and getting through the claims x

Kc1999x · 12/12/2024 10:39

addies · 12/12/2024 10:36

@Kc1999x that describes most of them sadly

You are right🤦🏽‍♀️😂 hoping I find Graham again he was so nice🙏

SKB12 · 12/12/2024 10:39

Kc1999x · 12/12/2024 09:47

What did you say?

I asked why WMs cases were being kept back and not being assigned we’ve noticed a pattern where ours aren’t being looked at when we’ve seen September and October MRs being awarded. She said she would get a case manager to call me either 3pm today or tomorrow to discuss.

Kc1999x · 12/12/2024 10:39

s39 · 12/12/2024 10:36

That’s good atleast we know they are working and getting through the claims x

theyll be on August very soon x

SKB12 · 12/12/2024 10:40

Kc1999x · 12/12/2024 10:35

The rudest, most ignorant girl I’ve just spoken too. Can’t be arsed. Not allocated, no decision

Sounds like the one I got yesterday she really sounded as if she just couldn’t be bothered. Probably the same one

Kc1999x · 12/12/2024 10:40

SKB12 · 12/12/2024 10:39

I asked why WMs cases were being kept back and not being assigned we’ve noticed a pattern where ours aren’t being looked at when we’ve seen September and October MRs being awarded. She said she would get a case manager to call me either 3pm today or tomorrow to discuss.

Go you! But honestly mines still not even assigned to a decision maker

Kc1999x · 12/12/2024 10:41

SKB12 · 12/12/2024 10:40

Sounds like the one I got yesterday she really sounded as if she just couldn’t be bothered. Probably the same one

Yes she literally could not be bothered at all

SKB12 · 12/12/2024 10:42

Chels2020 · 12/12/2024 10:12

I am gunna be phoning daily now 🤣🤣 she told me can take weeks to scan evidence on! I bloody hope not! X

I am too and same other side of Christmas they’ll be getting a call daily

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