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DLA WAIT TIMES THREAD 44

932 replies

Kla1913 · 23/05/2024 18:42

making a new thread ✨️

OP posts:
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13
Zoes3d1 · 29/05/2024 14:11

Fee89 · 29/05/2024 13:08

Really not in the mood today 😡 anything and everything has gone wrong so i refuse to take anymore bulls#%t!!!! Requested a manager calls me. Recieved text 16th stating upto 4 weeks. Apparently these texts have been sent in error but no update to correct that error. Waiting times are atleast 15 weeks. Was told notes were logged on but they havnt been logged proper. Told on Friday that mr was with a d.m and will be any day. Got told today, nope its def not and its still in holding. The lady i spoke to was lovely and totally understood why i wanted call back as it seems to be a total mess 🤦🏻‍♀️

Ohhh no sending gentle hugs your way sooo frustrating and feel for you 😢I hope someone can actually sort this and give you at least correct information soon wtf with the texts that is so messed up and they wonder why people call in a state not knowing what to believe so sorry.. just take some breaths and get strength back for today and tomorrow is another day for another battle ❤️ xxx

ArtfulJoker · 29/05/2024 14:15

Aussielover · 29/05/2024 13:48

@Kmcx93 were you a coc or new claim x

I think she is coc as she said HRC stayed the same x

Fee89 · 29/05/2024 14:16

Kmcx93 · 29/05/2024 13:44

Hi all, so scan date 16/04….i got a call today to say my son has been awarded HRC again and added HRM!! I’m only on week 6!!
I asked why my claim had been processed so quickly and they said because he turns 3 next week….my sister in law who asked for priority over a week ago due to FH hasn’t even been awarded yet!
I'm definitely not complaining but i feel their system is wrong and totally unfair to those waiting for such a long time 😢 i hope it’s okay to stick around for a while to see a few more positive outcomes, especially @Matilde08 amd @Fee89 MR! Sending all the love and luck in the world to everyone still waiting 🍀💖 x

Dont question it lovely. Your child is entitled just like everyone else waiting so the fact you didnt have to wait long is a blessing 🥰 xx

Aussielover · 29/05/2024 14:17

@ArtfulJoker I thought that x nerve racking now they are getting through the cocs x

Mamof2devils · 29/05/2024 14:17

I spoken to a man who made no sense yesterday so I've just spoken to a lovely lady who said its taking 15 weeks for new claims and they on February claims.. and since I have a renewal aswell as new claim she also said that they processing the April dates for renewals, I think some workers are faster than others at dealing with claims so it's pot luck whos pile you end up on. Good luck to everyone hope it's all good news and not much longer for everyone 😊

Fee89 · 29/05/2024 14:18

sjm100 · 29/05/2024 14:07

@Fee89 I received that text also but 4 weeks for me would put me at 15 weeks, but they seriously need to sort their systems out, the amount of mis-information they provide us with is ridiculous, and 30 weeks for new claim and MR is painful and for @Matilde08 who is nearing on that without an answer for her initial claim, no wonder we are all stretched past breaking point.

Congratulations to all the new awards x

According to the lady i spoke to, the texts from 16th were sent in error. So im unsure if thats whole day text for everyone or just certain people. Some apparently stated 2 weeks 😬🤦🏻‍♀️ xx

Fee89 · 29/05/2024 14:20

Zoes3d1 · 29/05/2024 14:11

Ohhh no sending gentle hugs your way sooo frustrating and feel for you 😢I hope someone can actually sort this and give you at least correct information soon wtf with the texts that is so messed up and they wonder why people call in a state not knowing what to believe so sorry.. just take some breaths and get strength back for today and tomorrow is another day for another battle ❤️ xxx

Honestly its just been one off those days. One thing after another. Cant catch a break today 🤦🏻‍♀️ xx

Kmcx93 · 29/05/2024 14:32

@Aussielover @Shazzle88 it was a COC and it would be under VUW. My son has unexplained global development delay of about 2 years so quite significant. He can bum shuffle but nothing else.
I sent- community paeds, neonatal, physio/OT and ophthalmology reports. Also supporting letters from portage, nursery, early support and the child disability team.
@ArtfulJoker im absolutely delighted, it’s come just at the right time as my current car is on its last legs so now will be able to get one with added adaptations if needed for my son x
@Fee89 thank you for your kindness! You have been a massive support to all on these threads..I only hope you get what your child deserves! X

Sarahdestiny · 29/05/2024 14:33

@Kmcx93 just wondering what evidance did you send ?? as my son gets HRC but isn't 3 until December so won't get to apply for mobility until they send forms out in July that's if they send new forms out or go off his original ones my son should qualify HRM as Meets criteria but just wondering what evidance you sent thanks x

Shazzle88 · 29/05/2024 14:34

Kmcx93 · 29/05/2024 14:32

@Aussielover @Shazzle88 it was a COC and it would be under VUW. My son has unexplained global development delay of about 2 years so quite significant. He can bum shuffle but nothing else.
I sent- community paeds, neonatal, physio/OT and ophthalmology reports. Also supporting letters from portage, nursery, early support and the child disability team.
@ArtfulJoker im absolutely delighted, it’s come just at the right time as my current car is on its last legs so now will be able to get one with added adaptations if needed for my son x
@Fee89 thank you for your kindness! You have been a massive support to all on these threads..I only hope you get what your child deserves! X

Im really happy for you hun you can finally relax now 💓 xxx

Kmcx93 · 29/05/2024 14:36

Kmcx93 · 29/05/2024 14:32

@Aussielover @Shazzle88 it was a COC and it would be under VUW. My son has unexplained global development delay of about 2 years so quite significant. He can bum shuffle but nothing else.
I sent- community paeds, neonatal, physio/OT and ophthalmology reports. Also supporting letters from portage, nursery, early support and the child disability team.
@ArtfulJoker im absolutely delighted, it’s come just at the right time as my current car is on its last legs so now will be able to get one with added adaptations if needed for my son x
@Fee89 thank you for your kindness! You have been a massive support to all on these threads..I only hope you get what your child deserves! X

@Sarahdestiny x

Kmcx93 · 29/05/2024 14:37

Sarahdestiny · 29/05/2024 14:33

@Kmcx93 just wondering what evidance did you send ?? as my son gets HRC but isn't 3 until December so won't get to apply for mobility until they send forms out in July that's if they send new forms out or go off his original ones my son should qualify HRM as Meets criteria but just wondering what evidance you sent thanks x

Also if I were you I’d ring to request forms now. I waited 8 weeks to receive forms and then only had 2 weeks to fill them in!
which isn’t a lot considering all the evidence to gather..

Sarahdestiny · 29/05/2024 14:38

@Kmcx93 thank you I just seen it lol did you have to put in coc in to add mobility i thought they ment to contact you 6 months before there 3 to add mobility on for when they reach 3 confusing lol x

OneTiredMumma84 · 29/05/2024 14:40

Going by the waiting times I will pitch my tent for the long haul scan date 15/4. Sent special delivery but no confirmation of receipt. Call to make sure they had it. Goodluck all!

Twinnies010920 · 29/05/2024 14:52

@Fee89 were on week 11 of MR rang again today after they said give another 2 weeks ( that was at 8 weeks but give it a bit extra) but did say some are taking 15-20 weeks but very rare. The lady today was a complete arse to say the least with major attitude and said every MR has been given a new updated text in the past week to say allow atleast 15 weeks now and NOT to contact us before not at 8-10 thats stated on letters i said thats funny ive not had one text or letter since sending it back to evan say use had recieved it so if i didnt ring i wouldnt of known it had arrived. She replied well like i said i cant give an update on anything because youve not allowed the 15 weeks and by calling every other day is not going to speed it up. I said thats funny if you actually had the notes up youde see this is only the 3rd call in 11 weeks and this call was advised to be made from the lady i spoke to a few weeks back so not sure whos details you may be actually looking at. I said ide like to be passed to a manager as i dont like your attitude and i would like an update that your refusing to give im entitled to. As that the phone went dead. So i am not back on hold to see if i get someone a little bit nicer willing to help 🤬🙈

sjm100 · 29/05/2024 14:57

@Twinnies010920 thats shocking!! Hope you have someone nicer this time x

Twinnies010920 · 29/05/2024 15:05

@sjm100 honestly i think i was more in shock at the way she was speaking to me its not on. And then to put the phone down thats when i did loose me sh*t 🤣 so god help who picks this phone up i would like an update then im demanding a manager to purely report KIM 🤬 24 minutes in so far on hold again

sjm100 · 29/05/2024 15:08

@Twinnies010920 I'm sure KIM has been mentioned before, someone said earlier that we have to respect their staff but surely that respect has to go both ways!!!!

ArtfulJoker · 29/05/2024 15:12

Kmcx93 · 29/05/2024 14:32

@Aussielover @Shazzle88 it was a COC and it would be under VUW. My son has unexplained global development delay of about 2 years so quite significant. He can bum shuffle but nothing else.
I sent- community paeds, neonatal, physio/OT and ophthalmology reports. Also supporting letters from portage, nursery, early support and the child disability team.
@ArtfulJoker im absolutely delighted, it’s come just at the right time as my current car is on its last legs so now will be able to get one with added adaptations if needed for my son x
@Fee89 thank you for your kindness! You have been a massive support to all on these threads..I only hope you get what your child deserves! X

So happy for you! So good to see somebody finally get what they are entitled to with no fuss! I have all the people involved you stated above but just one letter for evidence from health visitor team wrote especially for DLA explaining literally all struggles in detail also has GDD like you said and she mentioned every team we are under, Also under portage instead of nursery due to safety concerns, DD has just bitten a step today during a meltdown and snapped front tooth ☹️ this is with my constant supervision too! The thought of nursery makes me feel so uncomfortable with her current harmful behaviour 😞

mamof3darlings · 29/05/2024 15:12

Hello, I’ve been waiting nearly 2 months for UC to sort out backdated child disability element I’ve wrote on my journal about it, they replied saying they will escalate it, how long after they do that do they sort it. Thank you

Fee89 · 29/05/2024 15:13

Twinnies010920 · 29/05/2024 14:52

@Fee89 were on week 11 of MR rang again today after they said give another 2 weeks ( that was at 8 weeks but give it a bit extra) but did say some are taking 15-20 weeks but very rare. The lady today was a complete arse to say the least with major attitude and said every MR has been given a new updated text in the past week to say allow atleast 15 weeks now and NOT to contact us before not at 8-10 thats stated on letters i said thats funny ive not had one text or letter since sending it back to evan say use had recieved it so if i didnt ring i wouldnt of known it had arrived. She replied well like i said i cant give an update on anything because youve not allowed the 15 weeks and by calling every other day is not going to speed it up. I said thats funny if you actually had the notes up youde see this is only the 3rd call in 11 weeks and this call was advised to be made from the lady i spoke to a few weeks back so not sure whos details you may be actually looking at. I said ide like to be passed to a manager as i dont like your attitude and i would like an update that your refusing to give im entitled to. As that the phone went dead. So i am not back on hold to see if i get someone a little bit nicer willing to help 🤬🙈

Edited

Yeah i got told everyone got updated on friday to now advise 15+ weeks. Their attitude is awful. They state us not to abuse staff but we get so much back from them 😡. Make sure you state she hung up on you when requesting a manager 🤦🏻‍♀️. Good luck xx

Twinnies010920 · 29/05/2024 15:13

@sjm100 i think she may have been too i did think when i herd her say her name 🙈 and thats so true

Kla1913 · 29/05/2024 15:14

@Kmcx93 congratulations 🎊 regarding your sister in law, has she phoned up to ask? Mine went to a DM yesterday morning apparently, I rang earlier and they she is currently looking at your award (she meaning DM) but hasn't made a decision yet, it's not in a holding pile she is definitely looking at it. So was wondering if they told your SIL the same, don't think I could wait over a week 🫣😫

OP posts:
Fee89 · 29/05/2024 15:14

Twinnies010920 · 29/05/2024 15:05

@sjm100 honestly i think i was more in shock at the way she was speaking to me its not on. And then to put the phone down thats when i did loose me sh*t 🤣 so god help who picks this phone up i would like an update then im demanding a manager to purely report KIM 🤬 24 minutes in so far on hold again

@sjm100 No!!!!!!!!! Iv just seen it was KIM!!!! SHE IS HORRIBLE. Iv had her and no joke she leaves you wanting to cry she is that bad

Fee89 · 29/05/2024 15:18

Kim refuses to look into anyones claim unless your over 20 weeks. Only then will she help. So may on here have had Kim and EVERYONE has all complained on here about her. There was someone else she hung up on aswell when they requested a manager 🙈