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DLA WAIT TIME THREAD 42

976 replies

Tracy37x · 07/05/2024 08:37

DLA wait time thread 42

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9
liya1999x · 09/05/2024 10:39

Fee89 · 09/05/2024 10:34

Should have an update earliest tomorrow latest monday x

Thanks so much, I’m hoping something by Monday it’s so frustrating! X

Deb88 · 09/05/2024 10:40

I just spoke to a lovely lady, she said it should be with a decision maker soon, and if awarded I should get a letter and a text. I did get a text saying they are still looking at my sons claim though. Scan date 26/01/24 x

LoisDaniellex · 09/05/2024 10:41

Deb88 · 09/05/2024 10:18

I’m on hold, scan date 26/01 ☺️

have you managed to get through x

Sam250 · 09/05/2024 10:43

Fee89 · 09/05/2024 10:34

Call back 523 options and demand to be put through to a manager x

That is so shocking!!! I am so appalled to hear you were treated like that and spoken to in that manner! He obviously has no empathy and should not be in this type of role! So frustrating when feel you cant be heard or complain to somehere that it is actually going to be taken seriously. Ultimately you are just trying to get support for your child and family so stuff him and his petty little ego trip!! Call as much as you want and dont let some T£$% put you off - if anything we should call me to make his life hell!! Sorry ranting. Good luck

Fee89 · 09/05/2024 10:44

liya1999x · 09/05/2024 10:39

Thanks so much, I’m hoping something by Monday it’s so frustrating! X

Mine was done within one working day. I got put priority friday and monday 9.30am i had text x

Persianpoppy · 09/05/2024 10:47

Fee89 · 09/05/2024 10:34

Time to ask for a manager and demand it gets sorted asap x

Honestly whoever that guy was shouldn't have that job! He didn't know basic alphabet! I'm saying TANGO LIMA and he's putting in F and T. Then he's telling me I've given the wrong details. Ughhhhh, makes me want to throw my phone. Every night it's a struggle to get my son in the bath, he requires a shower. They don't seem to understand my son screams trauma each time he has a bath. I can't get an occupational therapist until he's officially on DLA. He'll scream to the point where he'll have a seizure. Times where he's had a seizure in the bath and I've had to hold him to stop him from drowning. It's mentally exhausting. I've told them all of this and even then, nothing.
makes me want to cry honestly. Xx

DaniCooling · 09/05/2024 10:47

I’m ugly crying, just got the text!!!! 18/01, going to ring shortly and find out what rates we got. This wait has been agonising.

Dee1606 · 09/05/2024 10:50

Deb88 · 09/05/2024 10:40

I just spoke to a lovely lady, she said it should be with a decision maker soon, and if awarded I should get a letter and a text. I did get a text saying they are still looking at my sons claim though. Scan date 26/01/24 x

Same scan date as myself and @Tracy37x, we are planning on calling tomorrow at 15 weeks 😊

Persianpoppy · 09/05/2024 10:51

@Fee89 going through the 523 option. I was going through 521. I'm demanding a manager because I'm stressed to the nines 😭 x

liya1999x · 09/05/2024 10:52

Fee89 · 09/05/2024 10:44

Mine was done within one working day. I got put priority friday and monday 9.30am i had text x

I’ve never felt so anxious in my life, if they award do they text then? I’ve only ever received letters from them x

Fee89 · 09/05/2024 10:54

Persianpoppy · 09/05/2024 10:47

Honestly whoever that guy was shouldn't have that job! He didn't know basic alphabet! I'm saying TANGO LIMA and he's putting in F and T. Then he's telling me I've given the wrong details. Ughhhhh, makes me want to throw my phone. Every night it's a struggle to get my son in the bath, he requires a shower. They don't seem to understand my son screams trauma each time he has a bath. I can't get an occupational therapist until he's officially on DLA. He'll scream to the point where he'll have a seizure. Times where he's had a seizure in the bath and I've had to hold him to stop him from drowning. It's mentally exhausting. I've told them all of this and even then, nothing.
makes me want to cry honestly. Xx

Your a strong mumma bear dont forget that. You are doing your best and your best is being amazing 🥰. For now just stand him in the bath and wash him stood up. Or just wash him stood on bathroom floor with a face cloth. Whats abit of water on the floor when it comes to his safety 🥰. Remember no decision is still positive and it just needs a little longer. Dont let people like him get in your head xx

Fee89 · 09/05/2024 10:55

liya1999x · 09/05/2024 10:52

I’ve never felt so anxious in my life, if they award do they text then? I’ve only ever received letters from them x

I asked for a text and they did. But i dont think everyone gets texts x

Matilde08 · 09/05/2024 10:57

Persianpoppy · 09/05/2024 10:47

Honestly whoever that guy was shouldn't have that job! He didn't know basic alphabet! I'm saying TANGO LIMA and he's putting in F and T. Then he's telling me I've given the wrong details. Ughhhhh, makes me want to throw my phone. Every night it's a struggle to get my son in the bath, he requires a shower. They don't seem to understand my son screams trauma each time he has a bath. I can't get an occupational therapist until he's officially on DLA. He'll scream to the point where he'll have a seizure. Times where he's had a seizure in the bath and I've had to hold him to stop him from drowning. It's mentally exhausting. I've told them all of this and even then, nothing.
makes me want to cry honestly. Xx

So sorry additionally to what you have to go through you have to 'face' this stress with the calls. Sending hugs and hope your waiting is over soon and you get all that well deserved support to your son 🫂
I'm on hold 📞 at the moment..20 min... not putting too much hopes and ready for: still with case manager, wait another 2 weeks..till the another 6 months pass 🤦🏻‍♀️🙃

Persianpoppy · 09/05/2024 10:58

Fee89 · 09/05/2024 10:54

Your a strong mumma bear dont forget that. You are doing your best and your best is being amazing 🥰. For now just stand him in the bath and wash him stood up. Or just wash him stood on bathroom floor with a face cloth. Whats abit of water on the floor when it comes to his safety 🥰. Remember no decision is still positive and it just needs a little longer. Dont let people like him get in your head xx

Thank you! I really needed to hear that! 😭
he refuses every method I've tried with the bath, but wash cloth way does work sometimes!
At my parents house, he's the happiest little boy in the shower as he loves rain water so he associates the shower to that 🥹 so most days I'm travelling to my parents just so he can get clean.
523 wayyyy now, on hold! I will make sure a manager deals with this now. Priority has been put on the system, only thing that guy managed to do right was check that! 🙄 xx

Persianpoppy · 09/05/2024 10:58

Matilde08 · 09/05/2024 10:57

So sorry additionally to what you have to go through you have to 'face' this stress with the calls. Sending hugs and hope your waiting is over soon and you get all that well deserved support to your son 🫂
I'm on hold 📞 at the moment..20 min... not putting too much hopes and ready for: still with case manager, wait another 2 weeks..till the another 6 months pass 🤦🏻‍♀️🙃

You poor thing! Here's me crying over 18 weeks wait and you've been waiting half a year, I'm sorry you have to go through this!
I have my fingers crossed for you 🤞🏼❤️

Matilde08 · 09/05/2024 11:01

Persianpoppy · 09/05/2024 10:58

You poor thing! Here's me crying over 18 weeks wait and you've been waiting half a year, I'm sorry you have to go through this!
I have my fingers crossed for you 🤞🏼❤️

You have all the rights feel how you feel 💗 It's already stressing to look after our special needs little ones to be challenged by all this waiting and chasing.

fluffypooch · 09/05/2024 11:01

Mine was marked on Tuesday for financial hardship and it hasn't been picked up yet. Scan date 11/4

Lauzyparkzy · 09/05/2024 11:02

Persianpoppy · 09/05/2024 10:58

Thank you! I really needed to hear that! 😭
he refuses every method I've tried with the bath, but wash cloth way does work sometimes!
At my parents house, he's the happiest little boy in the shower as he loves rain water so he associates the shower to that 🥹 so most days I'm travelling to my parents just so he can get clean.
523 wayyyy now, on hold! I will make sure a manager deals with this now. Priority has been put on the system, only thing that guy managed to do right was check that! 🙄 xx

You've got this 💪 we are all behind you. If they are rude ask to speak to a manager and explain how you have been treated and how it's made you feel hun. It isn't acceptable. Xxkeeping watch on the outcome

Lauzyparkzy · 09/05/2024 11:03

Matilde08 · 09/05/2024 10:57

So sorry additionally to what you have to go through you have to 'face' this stress with the calls. Sending hugs and hope your waiting is over soon and you get all that well deserved support to your son 🫂
I'm on hold 📞 at the moment..20 min... not putting too much hopes and ready for: still with case manager, wait another 2 weeks..till the another 6 months pass 🤦🏻‍♀️🙃

You got this hun fingers crossed for you there has been movement this time xx

Matilde08 · 09/05/2024 11:05

Lauzyparkzy · 09/05/2024 11:03

You got this hun fingers crossed for you there has been movement this time xx

Thank you 😊 seems like never-ending story here.
Still on hold 📞

Spri3 · 09/05/2024 11:06

Scan date 07/02. Phoned up yesterday and was put as a priority and just been told it is now with a decision maker, I've requested to receive a text once a decision has been made. Has anyone else been marked as a priority and how long did you wait for a decision?

My ds was in receipt of HRC until he turnt 5 and didn't realise it was up for renewal until it had ended so I had to put in a new application, hoping it's a straight forward. 🤞

Persianpoppy · 09/05/2024 11:08

Lauzyparkzy · 09/05/2024 11:02

You've got this 💪 we are all behind you. If they are rude ask to speak to a manager and explain how you have been treated and how it's made you feel hun. It isn't acceptable. Xxkeeping watch on the outcome

Thank you my love! It's really nice seeing these kind words especially when you feel deflated from getting no news and crappy call handlers! ❤️ xx

Persianpoppy · 09/05/2024 11:09

Matilde08 · 09/05/2024 11:01

You have all the rights feel how you feel 💗 It's already stressing to look after our special needs little ones to be challenged by all this waiting and chasing.

It really is, it's beyond a joke that they would take so long without the empathy. They don't understand what us parents have to go through on a day to day basis for our little ones x

Fee89 · 09/05/2024 11:17

Good luck @Matilde08 & @Persianpoppy xx

Persianpoppy · 09/05/2024 11:22

Fee89 · 09/05/2024 11:17

Good luck @Matilde08 & @Persianpoppy xx

35 mins still on hold on the 523 option 😭 🤞🏼 x